AI客服不仅在改变跨境企业的运营模式，它正重新定义客户支持的可能性。

随着AI客服逐渐成为企业提升客户服务效率和体验的重要工具，选择一个合适的AI平台来支持这一转型变得尤为关键。

随着TikTok在美国面临禁令，越来越多的海外用户涌入小红书，成为所谓的“TikTok难民”。根据最新数据显示，小红书在短短几天内迅速跃升至App Store美国排行榜的首位，新增用户接近百万，成为全球增长最快的免费应用之一。这一现象不仅为小红书带来了前所未有的增长机遇，对于跨境电商和品牌商家而言，更是抓住海外市场、实现商业变现的黄金时机，以下五大商机身为跨境商家必须重点关注。

Cross-border e-commerce is ushering in rapid development. In the past five years, we have had in-depth exchanges with more than 100 cross-border companies and discussed how to improve the customer experience and conversion rate in overseas markets through intelligent customer service and automated systems, thereby promoting business growth.

Intelligent customer service helps enterprises improve customer satisfaction, reduce response time, and effectively share cumbersome customer service work through automated and intelligent service solutions, allowing manual customer service to focus on higher-value matters.

AI客服系统的部署不仅是一次技术升级，它更是对跨境企业运营模式的深刻变革。

AI customer service combines the powerful computing power of artificial intelligence with the advantages of big data analysis. Through 7*24 hours online, multi-language support, intelligent communication and other functions, it provides enterprises with a new service model.

Overseas customer service systems are becoming indispensable tools for enterprises, especially multi-language support, multi-channel integration, and service automation. These core functions can help brands break through language and geographic restrictions and provide global customers with a more convenient and efficient service experience.