How to choose an overseas online customer service system? Cross-border brands are a key part of customer satisfaction

一个合格的海外在线客服系统不仅是客服的“工作台”,更是品牌与客户之间的重要桥梁。

How can cross-border e-commerce customer service be professional? Full analysis of the “language magic” behind the high transformation

一套高效、得体、智能的跨境电商客服话术体系,既能减少误解、提升效率,又能促进销售、塑造形象。

How do cross-border companies play WhatsApp bulk marketing operations? Disassembly of the steps of the four actual combat scenarios

本文结合行业头部案例,拆解WhatsApp批量营销运营四大核心场景的底层逻辑与反封禁策略,重点解析如何通过技术手段破解合规化批量运营难题。

Analysis and comparison of overseas social media: Which one should I choose for overseas brands?

社媒出海是一场长期战,不是选择一个平台就能高枕无忧,而是要不断做海外社媒分析对比、试错、调整,再叠加有效工具形成“系统打法”。

How does the omni-channel overseas customer service system reshape the cross-border service experience? MixDesk gives you the answer

The essence of the omni-channel overseas customer service system is not “one more tool”, but an upgrade of service logic. It makes enterprises more efficient in communication, smarter in operations, and more calm on the road of globalization.

How to do multi-platform social media marketing? Practical guide for Cross-border brands

If you are still worried about “too many platforms, too complicated content, and too messy private messages”, you may wish to try a smarter way to do a good job of social media marketing.

How can a unified social media management system become a full-link growth engine for enterprises to go overseas?

简单来说,社媒统一管理系统是一个集客户交互、消息汇总、营销自动化与数据分析于一体的社媒中控平台。

Social media automatic response tool: How to make the brand online 7×24 hours a day?

所谓社媒自动回复工具,是一种专为社交媒体平台设计的自动化消息处理系统,能够在用户发送私信、留言、评论等行为后,自动根据预设规则或AI理解能力给出实时回复。
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代理型人工智能,也就是能够自主推理、行动并学习的 AI,不再是五年后的梦想,它已经在现实中发挥作用。
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