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The AI customer service transformation of the world's leading cryptocurrency exchange, using Mixdesk instead of Zendesk, has drastically reduced its overall cost by 1.5 times!
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March 19, 2025
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Mixdesk product upgrade! Seamless integration of third-party agents such as Coze and Diify to create your "super dialogue hub”
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March 25, 2025
Mixdesk 正式支持集成Coze、Dify 等第三方智能体平台，成为 AI 的指挥中心！在 Mixdesk 工作台，不仅可以使用 Mix 自带的 AI 员工，第三方平台的自建 AI 也能随心驾驭！
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高效管理 AI 代理不仅能提高客户服务效率，还能提升客户满意度，并为企业创造更高的业务价值。
The AI customer service transformation of the world's leading cryptocurrency exchange, using Mixdesk instead of Zendesk, has drastically reduced its overall cost by 1.5 times!
Best case
March 19, 2025
K司是全球头部数字加密货币交易所，日均交易百亿规模，每日客服咨询量高达10000次。此前长期依赖传统客服系统Zendesk，但面临诸多痛点，切换成 Mixdesk 后综合成本锐减1.5倍，客户服务满意度高达98%！
IG automatically replies to the most complete tutorials! Multiple methods to help you manage messages efficiently
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Instagram（简称IG）官方提供了基础的自动回复功能，但如果想要更智能、更高效地管理消息，借助第三方工具如Mixdesk可以进一步优化客户沟通体验。
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The success of WhatsApp marketing depends not only on the advantages of the platform itself, but also on how to use the right tools and strategies to convert potential customers into loyal users.
Highly recognized by Research, a well-known evaluation agency: How Mixdesk AI subverts the customer service industry
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近日，Mixdesk 获得权威评测机构 Research.com 的高度认可，这款以"销冠级AI客服"为核心的产品正在颠覆传统客户服务模式。我们与行业专家深入探讨，看看它凭什么被称为客服领域的规则改变者。
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