The ENTRY and operation guide of the LINE registration web version

Author of this article：Miya, Search engine optimization expert

LINEAs a world-renowned instant messaging software, it not only provides powerful chat functions on mobile terminals, but also launches a Web-based service that is convenient for users to use on computers. This function is particularly practical for users who need to switch between multiple devices and centrally manage information. Whether IT IS OFFICE, STUDY, OR HANDLING CROSS-DEVICE COMMUNICATION TASKS, THE LINE WEB VERSION CAN BRING A CONVENIENT AND EFFICIENT EXPERIENCE.

This article will explain in detail how to quickly get STARTED with THE LINE Web version from the three aspects of the registration process, PREREQUISITES, and COMMON problems to take YOUR COMMUNICATION to the next level.

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LINE Web version registration process

1. VISIT THE REGISTERED ADDRESS of THE LINE WEB VERSION

在电脑浏览器（如Chrome、Firefox、Safari等）中，进入LINE网页版本的注册入口：https://account.line.biz/login

2. Click "Create Account”

On the login page, find the ”Create Account" button and click to enter the registration process page.

3. Choose the registration method
THE LINE Web VERSION supports two registration methods：

（1）Email account registration: Complete account creation by binding email；
（2）LINE account registration: Use THE REGISTERED LINE MOBILE account and COMPLETE the LOGIN binding through the QR code.

4. Complete registration
Follow THE PROMPTS ON THE page to FILL IN THE required information (SUCH AS EMAIL ADDRESS, PASSWORD, etc.), COMPLETE SMS verification OR EMAIL verification, AND YOU CAN SUCCESSFULLY REGISTER and LOG IN TO THE LINE Web VERSION.

Prerequisites for LINE WEB VERSION registration

1. Equipment requirements

• Smart phone: LINE WEB VERSION REGISTRATION requires A SMARTPHONE THAT CAN INSTALL THE LINE APP (FOR VERIFICATION and LOGIN).
• computer: You need to have a common browser, such as Chrome, Firefox or Safari, to access the LINE Web version.
• Internet connection: Mobile phone and computer requiredConnect to a stable network, IN ORDER TO SYNCHRONIZE MESSAGES and COMPLETE THE VERIFICATION process of THE LINE Web VERSION.

2. Account requirements

• Email or mobile phone number: Users can choose to USE EMAIL or MOBILE PHONE to REGISTER for A LINE account. When registering with a mobile phone number, SMS verification is required.
• Registered LINE account: If you choose to USE THE LINE ACCOUNT registration method, you need to REGISTER A LINE ACCOUNT in advance on the MOBILE PHONE so THAT YOU can LOG IN through QR code VERIFICATION.

Common problems and solutions

1. Unable to receive verification code

reason: It may be due to network signal problems, incorrect mobile phone number input, delayed mail, or blocked SMS messages from the operator.

solution：

• Make sure that the mobile phone number or email address is entered correctly and the network signal is stable.
• Check the spam folder to avoid verification messages being mislabeled.
• THE VERIFICATION code HAS NOT BEEN RECEIVED FOR A LONG TIME DURING THE REGISTRATION of THE LINE WEB VERSION. You can try to RESEND IT or CONTACT LINE CUSTOMER SERVICE SUPPORT.

2. Failed verification of mobile phone number or email?

reason: The input format is incorrect, or the email/mobile phone number has been registered.

solution：

• Confirm whether the mobile phone number meets the format requirements of the local area (such as adding the area code +86).
• When registering with an email address, make sure that the email address is valid and unoccupied.
• If the information has been registered, the account can be reactivated through the “Retrieve password” function.

3. The QR code cannot be scanned or login failed

reason: Page cache, low browser version, or mobile phone camera issues.

solution：

• Refresh the web page or clean up the browser cache；
• Change to another browser or update the browser version；
• Make sure that the camera is clear and correctly aligned with the QR code for scanning.

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Other issues：

Mixdesk helps enterprises efficiently use the WEB version of LINE

In the MULTI-channel communication of ENTERPRISES, THE USE SCENARIOS of LINE WEB VERSION are becoming more and more extensive. Especially for companies that need multi-account management or efficient processing of customer messages，Mixdesk provides a smarter solution。 Mixdesk can integrate customer messages from the LINE Web version with other social media platforms (such as WhatsApp, Facebook Messenger, etc.) in a unified interface to help companies achieve cross-platform and efficient customer service.

At the same time, Mixdesk's AI customer service technology can bring a personalized service experience to LINE users. Not only can it save customer service time through intelligent replies, but it can also accurately analyze customer needs and help enterprises improve customer satisfaction and conversion rates. Through the combination with Mixdesk, companies CAN REALIZE GREATER OPERATIONAL value WHEN USING the LINE Web version, and easily RESPOND TO the communication needs of global customers.