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2025 Social Media Aggregation Management Tool Trend Report: How AI is changing the Pattern of cross-border customer service and driving new growth for overseas Companies

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基于大模型技术（如 Mixdesk AI 所采用的 GPT-4.1）的深度应用，2025 年的社媒客服格局将迎来三大不可逆转的趋势。

Too many social media messages? AI customer service system, one-click management of all channels

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AI客服系统的出现，正是为了帮助企业在碎片化、多语言、高速化的社交环境中保持 效率、专业与客户满意度。

The Development status of AI Agent 2025: the Future and Challenges of Intelligent Customer Service

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行业预测显示，AI Agent 将在未来 5-7 年成为企业数字化的基础设施，2025 年正是布局这一技术的关键窗口期，企业需要从战略层面做好准备。通过选择 Mixdesk 这类成熟的解决方案，企业能够在控制风险的前提下，快速释放 AI Agent 的价值。

Is it difficult for foreign trade companies to get customers on social media? Try AI-driven automated marketing tools

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AI驱动的自动化营销工具，能够帮助企业突破时间、地域、人力的限制，把获客效率提升到一个新高度。

What should I do if the customer comes to consult late at night? AI customer service 7×24 hours online to help you receive

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无论你是跨境电商、零售品牌，还是SaaS服务商，只要客户有需求，AI客服就能第一时间响应。

Customers all over the world can chat! Multilingual AI customer service helps cross-border communication with zero barriers

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外贸企业要怎样才能真正做到 全球客户都能聊？答案是 —— 多语言AI客服。

How to do overseas social media marketing? AI customer service takes you to create a closed loop of automated private message conversion

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在海外社媒营销的竞争赛道上，流量获取只是起点，私信转化才是终点。通过 AI 客服与自动化工具，企业能够构建一个完整的私信转化闭环，既解决人力与时效的难题，又提升客户体验与转化效率。

The era of AI customer service has come: the Reconstruction of Customer Experience and Future Trends

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AI客服将成为服务团队的一员，它高效、理性、永不疲倦，正好补足人类的耐心、同理心和创造力。

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