AI-auto

6 things you need to know to manage AI agents

Efficient management of AI agents can not only improve customer service efficiency, but also improve customer satisfaction and create higher business value for enterprises.

AI Customer Service Evolution Theory: Working Principle, Business Practice and Future Service Ecology Outlook

AI customer service is undoubtedly a product of the era of intelligence. It makes services more efficient and convenient, and it also brings new competitive advantages to enterprises.

The complete strategy of multilingual AI customer service robots: from selection to landing operation

From the perspective of actual combat, in-depth analysis of the whole process of multilingual AI customer service robot from technology selection to landing operation.

The future of AI agents in Customer support

The AI revolution in the field of customer support has just begun, and every technological breakthrough is pushing companies towards a smarter, personalized, and more efficient future.

Is the customer churn rate too high? How does AI customer service automation enable SaaS companies to retain users?

AI 客服自动化已经不再是未来,而是 SaaS 行业的现实需求。它为企业提供了更快的响应、更智能的支持,以及大规模个性化服务能力。

The AI Customer Service Revolution: Customer Service Platform for Intelligent Customer Engagement

Artificial intelligence (AI) is revolutionizing customer service, bringing excellent efficiency and personalization to companies. The article explores how AI can improve the customer service experience, including instant response, 24/7 support, and consistent service quality. It focuses on the advantages of generative AI and future predictive support trends. Through intelligent AI agents such as Mixdesk AI Agent, companies can reduce costs and improve customer satisfaction, and maintain industry competitiveness.

How to improve the accuracy of AI intelligent customer service application scenarios?

AI客服已经成为各行业的重要组成部分,并在不断进化。它不仅提升了服务效率,还通过个性化推荐和智能问答,优化了用户体验。

How to build a successful AI customer service system solution?

一个高效的AI客服系统,不仅仅是技术的堆砌,更需要企业从目标、技术、数据、优化、人工协同等多个方面进行全面布局。

Recommended reading