Guide

Halloween strikes, customer service is so busy that it crashes? AI customer service helps improve response speed

Let's fight this Halloween together, use smart customer service to enable WhatsApp, let customers fall in love with your service, and let orders celebrate for you.

"Black Five” is approaching! 6 tips to make it easy for you to deal with WhatsApp holiday marketing

节日营销不是“靠运气爆单”,而是“靠策略精准触达”。选对工具,做好“客户分层+个性化内容+自动化响应”,就能把节日流量变成实实在在的订单。

6 practical skills for Facebook chat orders: 150% increase in conversion rate%

Facebook 的广告流量虽然容易获取,但如何把流量转为“聊单”才是关键。很多跨境品牌停留在“曝光—引流”阶段,却忽略了“聊单率”的提升。

5 strategies to double the efficiency of Facebook's automatic replies: A Full link guide from message to conversion

自动回复不只是省人工,更是 提升客户体验与转化的关键节点。在 AI 驱动的社媒时代,品牌之间的竞争,早已不再是“谁广告预算多”,而是“谁能更快、更聪明地回应客户”。

7 steps to help you play overseas private domain operations: A practical guide for cross-border brands

Overseas private domain operation is a long-term system project, and it can only be effective by doing a few groups and sending a few messages. However, once channels, labels, automated customer service and data systems are opened up, this private domain system can bring a steady stream of transactions and customer assets to enterprises.

2025 Overseas Customer Service Tool Selection Guide: 5 Core Standards and Best Practices

The core contradiction of overseas customer service has been upgraded from “whether it can communicate” to “whether it can communicate efficiently, in accordance with regulations, and in a localized manner.” When choosing tools, don't blindly pursue “full functionality”, but focus on “business matching”.

WhatsApp real-time translation strategy: 5 Smart Breakthroughs in Cross-language communication

WhatsApp 实时翻译已成为跨境企业提效的关键突破口。尤其是借助 Mixdesk等智能化平台,企业可以实现自动识别语言、即时翻译、智能回复,甚至在客户对话中自动打标签、触发营销动作,真正实现 “跨语言沟通 + 智能运营” 的一体化升级。

8 key capabilities: comprehensive grasp of social media data analysis

社媒数据分析能力决定了你是跑赢趋势,还是被趋势甩在身后。选择一款适合的社媒数据分析工具,不仅是“节省时间、减少错误”,更是“找到增长的关键突破口”。

Recommended reading