From the brand operation of metaphysical crystal bracelets to the customer service of foreign trade procurement agents, Company F's business scenario is very representative-relying on multiple account numbers and large-scale sales teams for overseas markets, but it is easy to fall into the dilemma of “chaotic distribution, difficult supervision, and loss of assets.” Starting from the actual needs of customers, Mixdesk has tailored a reusable solution system for such enterprises to help them grow rapidly!
In view of the typical scenario of “serving global customers and relying on instant messaging tools” in the procurement agency industry, Mixdesk takes AI customer service technology as its core. It not only helps J company solve the triple pain points of “communication, collaboration, and manpower”, but also creates a reusable “intelligent customer service paradigm”!
Only one month after the launch of the Mixdesk AI customer service platform, the customer retention rate of G company in the tourism industry has increased by 38%, the average time for customer consultation response has been shortened to less than 5 seconds, and the sales conversion ROI has increased by 45%!
Company K is the world's leading digital cryptocurrency exchange, with an average daily trading volume of 10 billion, and the daily customer service consultation volume is as high as 10,000 times. Previously, it had relied on the traditional customer service system Zendesk for a long time, but faced many pain points. After switching to Mixdesk, the comprehensive cost was sharply reduced by 1.5 times, and the customer service satisfaction rate was as high as 98%!
R Company is a leading excavator machinery manufacturing company, but with the continuous expansion of their business, they have faced multiple difficult challenges. Together with Mixdesk, they have achieved remarkable results such as saving 80 hours of manpower per week, saving 120,000 yuan in costs, and increasing the customer retention rate to 93%. Successfully promotedThe business is developing towards the next stage!
As top domestic companies have completed the localization deployment of DeepSeek, leading companies in the cross-border industry have also followed suit. A number of large multinational companies have officially announced the successful localization and application of DeepSeek, which marks an important step in the intelligent transformation of the cross-border industry.
