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案例解读| 从 “濒临解散” 到“月入千万”,这家玄学水晶是如何起死回生的?

从玄学水晶手串的品牌运营,到外贸采购代理的客户服务,F 司的业务场景极具代表性 —— 依赖多 WA 账号、大规模销售团队做海外市场,却容易陷入 “分配乱、监管难、资产流失” 的困境。而 Mixdesk 从客户实际需求出发,为这类企业量身打造出一套可复用的解决方案体系,助力企业快速增长!

Case interpretation| A purchasing agency company with only 2 people, relying on Mixdesk AI customer service to serve global customers in 18 countries, GMV doubled!

针对采购代理行业 “服务全球客户、依赖即时通讯工具” 的典型场景,Mixdesk 以 AI 客服技术为核心,不仅帮 J 司破解了 “沟通、协作、人力” 三重痛点,更打造了一套可复用的 “智能客服范式”!

[Case interpretation] ROI increased by 45%! Mixdesk helps the transformation of AI customer service in the tourism industry!

Mixdesk AI客服平台上线仅一个月,旅游业G司的客户留资率提升了38%,客户咨询响应平均时长缩短至5秒以内,销售转化ROI提升了45%!

The AI customer service transformation of the world's leading cryptocurrency exchange, using Mixdesk instead of Zendesk, has drastically reduced its overall cost by 1.5 times!

Company K is the world's leading digital cryptocurrency exchange, with an average daily trading volume of 10 billion, and the daily customer service consultation volume is as high as 10,000 times. Previously, it had relied on the traditional customer service system Zendesk for a long time, but faced many pain points. After switching to Mixdesk, the comprehensive cost was sharply reduced by 1.5 times, and the customer service satisfaction rate was as high as 98%!

The capital retention rate of overseas customers is 93%! Mixdesk helps machinery Manufacturing industry go to sea

R司是一家领先的挖掘机机械制造企业,但随着在业务的不断扩展,他们面临了多重难以解决的挑战,携手Mixdesk,实现了每周节省人力80小时、节约成本12万元、客户留资率提高到93%等显著成果,成功推进业务朝着下一个阶段发展!

How does DeepSeek promote the intelligent transformation of the cross-border e-commerce industry, and AI intelligent customer service has won 140 million orders!

As top domestic companies have completed the localization deployment of DeepSeek, leading companies in the cross-border industry have also followed suit. A number of large multinational companies have officially announced the successful localization and application of DeepSeek, which marks an important step in the intelligent transformation of the cross-border industry.

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