Best case

The AI customer service transformation of the world's leading cryptocurrency exchange, using Mixdesk instead of Zendesk, has drastically reduced its overall cost by 1.5 times!

Company K is the world's leading digital cryptocurrency exchange, with an average daily trading volume of 10 billion, and the daily customer service consultation volume is as high as 10,000 times. Previously, it had relied on the traditional customer service system Zendesk for a long time, but faced many pain points. After switching to Mixdesk, the comprehensive cost was sharply reduced by 1.5 times, and the customer service satisfaction rate was as high as 98%!

The capital retention rate of overseas customers is 93%! Mixdesk helps machinery Manufacturing industry go to sea

R司是一家领先的挖掘机机械制造企业,但随着在业务的不断扩展,他们面临了多重难以解决的挑战,携手Mixdesk,实现了每周节省人力80小时、节约成本12万元、客户留资率提高到93%等显著成果,成功推进业务朝着下一个阶段发展!

How does DeepSeek promote the intelligent transformation of the cross-border e-commerce industry, and AI intelligent customer service has won 140 million orders!

As top domestic companies have completed the localization deployment of DeepSeek, leading companies in the cross-border industry have also followed suit. A number of large multinational companies have officially announced the successful localization and application of DeepSeek, which marks an important step in the intelligent transformation of the cross-border industry.

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