Product

传统客服 vs AI 客服:测算 Mixdesk 的成本节约——跨境企业降本增效的核心路径

传统客服的成本逻辑是“投入越多,服务越好”,而 Mixdesk 的逻辑是“用技术消除无效成本,让每一分投入都产生回报”。当跨境企业还在为人力成本高、客诉损失大头疼时,落地 AI 客服的企业,不仅实现了降本增效,更通过体验升级带来复购增长。

Mixdesk:多渠道客户服务的终极工具——打破割裂,重构全球客户体验

作为专注于多渠道客户支持的智能平台,Mixdesk从根本上解决了“渠道割裂”这一核心痛点。它并非简单整合沟通入口,而是通过“数据打通+智能响应+文化适配”的全链路能力,将分散的客户触点转化为统一的体验闭环。本文将深入解析Mixdesk如何重构多渠道支持流程。

2025年跨境电商必备AI工具:提升客户体验,助力全球化发展

AI 技术的应用,为跨境电商企业提供了前所未有的机会,不仅可以提升运营效率,还能极大地改善客户体验,从而推动企业的长期增长。

A new paradigm of AI-driven cross-border customer service in 2025: Mixdesk unlocks customized customer service experience

个性化客户服务已经不再是未来的趋势,而是当前企业竞争力的关键要素。通过 Mixdesk 的智能客服解决方案,企业能够解锁更高效、更个性化的客户服务体验,推动品牌和客户之间的情感连接,最终实现业务的增长和长期成功。

Localization of overseas customer service: Compare professional customer service systems and ordinary translation software in 5 aspects to crack the pain points of localized communication

选择真正理解出海场景的智能客服解决方案,让每一次客户互动都成为品牌加分项。 当沟通不再是障碍,而是桥梁,品牌才能真正走向全球。

Say goodbye to ”fool" intelligent customer service, how cool is the AI customer service system that integrates the native SDK in the APP?

Mixdesk凭借12年客服行业经验,深度融合多个世界顶级基础模型,构建了全新一代超级AI智能客服系统。该系统已成功服务于金融、游戏等多个行业,不仅能应用于企业独立站、海外社媒及私信工具,更能为企业APP提供智能客服系统的最佳解决方案!

Mixdesk product upgrade! Seamless integration of third-party agents such as Coze and Diify to create your "super dialogue hub”

Mixdesk officially supports the integration of third-party agent platforms such as Coze and Diify to become the command center of AI! In the Mixdesk workbench, not only can Mix's own AI employees be used, but the self-built AI of third-party platforms can also be controlled as you want!

Highly recognized by Research, a well-known evaluation agency: How Mixdesk AI subverts the customer service industry

近日,Mixdesk 获得权威评测机构 Research.com 的高度认可,这款以"销冠级AI客服"为核心的产品正在颠覆传统客户服务模式。我们与行业专家深入探讨,看看它凭什么被称为客服领域的规则改变者。

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