Author of this article:Miya, Search engine optimization expert
So, how does Facebook send messages to others? Below we will answer this question in detail, focusing on key content such as sending messages to administrators, sending messages to strangers, and the upper limit of the number of unfamiliar messages.
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How Facebook sends messages to administrators
For the administrators of many corporate pages or public pages, Facebook's messaging function is an important channel for direct communication with customers and fans. If you are the administrator of a Facebook page, the operation of sending messages to the administrator is actually similar to the way ordinary users send messages, but there are some details worth noting.
How to send a message to the administrator:
- Send a message directly from your personal account: If you are the administrator of a brand page, other users can send you messages directly through that page. Administrators can also view and reply to these messages through the Facebook management background.
- Send a message via private message on the page: Under the “Messages” tab of the Enterprise page, administrators can view and reply to messages from fans or customers. Administrators can also initiate messages to fans and automate customer service according to preset dialogue processes.
Special precautions:
- Page permissions: Administrators can set different levels of permissions to manage page messages. For example, some administrators can only view messages, while others have the right to reply and interact with customers.
- Teamwork: Some large companies will set up multiple administrators, each responsible for different parts. Facebook also supports multiple people to manage the same page to help companies improve customer service efficiency.
How does Facebook send messages to strangers?
Many people may be curious,Facebook as a social platform, Is it allowed to send messages to strangers? The answer is yes, but there are some conditions and restrictions in it. Facebook itself has a set of mechanisms to avoid spam and harassment, so message interaction between strangers will be limited.
How to send a message to a stranger:
- Through a public page or group: If you are the administrator of a public page or group, you can interact with strangers through these platforms. For example, after joining an interest group, you can private message other members of the group, provided that they do not set privacy restrictions.
- Initiate a private message: If you want to private message a non-friend user, you can send a message to it through the “Send message” button. At this time, strangers will receive a notification informing them that there is a message from you (stranger).
- Information request: If the other party is not your friend, Facebook will mark your message as an “information request”. The other party can choose to accept or reject. If the other party accepts, the two parties can continue to communicate privately; if they refuse, your message will not be delivered.
Privacy settings and restrictions:
- Message filtering: In order to avoid harassment and spam, Facebook filters messages based on users' privacy settings. Messages sent by strangers may be automatically classified into the ”Other" folder instead of appearing directly in the other party's main message flow.
- Buddy relationship: Only after the two parties are friends of each other or have received information requests from each other can they interact more smoothly in the message.
Maximum number of strange messages on Facebook
Facebook has a certain limit on the number of messages sent between strangers, especially for users who are not in the friends list. The purpose is to prevent spam and abuse of the messaging function.
Limit the number of strange messages
- Information request restriction: Facebook will judge whether you are likely to engage in spam or advertising based on your activity and behavior patterns. If you send a large number of information requests in a short period of time, Facebook may limit the number of messages you send.
- Daily delivery limit: The specific restrictions are not disclosed, but there is user feedback. If you send information requests to more than a certain number of strangers in a day, Facebook may temporarily prohibit you from sending messages. Usually this restriction lasts from 24 hours to a few days.
- System detection mechanism: Facebook evaluates message sending behavior through an automatic detection system. If the system believes that your behavior is abnormal, it may further restrict your message sending permissions, or even temporarily freeze your account.
How to avoid exceeding the limit?
- Send messages naturally: Avoid sending messages to a large number of strangers in a short period of time, especially messages with similar content and marketing nature.
- Focus on interaction: If you want to establish contact with strangers, you can interact with them through comments, likes, etc., and then send personalized messages. This can not only increase the probability of the message being accepted, but also avoid being identified as spam.
Best practices for using Facebook messaging
For effective message management on Facebook, especially when interacting with strangers, it is necessary to follow some best practices:
- Personalized content: Whether it is sending a message to an administrator or a stranger, ensure that the content is personalized and targeted, rather than a one-size-fits-all marketing advertisement. Try to customize the information according to the other party's interests and needs.
- Comply with Facebook community guidelines: Make sure your message complies with Facebook's community guidelines, avoid over-promotion or spam, and ensure that the exchange of information is constructive.
- Rational use of automation tools: For enterprise users, combined with intelligent customer service tools, such as the AI customer service system, it can automatically respond to initial customer inquiries and avoid management problems caused by information overload. This can not only improve efficiency, but also avoid exceeding the message sending limit.
Facebook's messaging function is not only a tool for social communication, it has become an important interaction channel between companies, brands and customers. By understanding how to send messages correctly, companies can better use this platform to increase customer satisfaction and brand exposure. At the same time, for ordinary users, understanding the restrictions and privacy settings of Facebook messages can help ensure the smooth and safe use of the platform. Whether it's sending a message to an administrator or establishing a connection with a stranger, reasonable use of Facebook messaging can help you interact with others more effectively, expand social networks or enhance customer relationships.
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