Solutions to high-frequency problems created by Facebook public pages (cannot be created, how to delete)

Author of this article：Miya, Search engine optimization expert

During the operation of the Facebook page, you may encounter common problems such as permissions, creation, and deletion, such as：

• How to trace the creator of the homepage?
• Failed to create?
• How to delete a public homepage?
• How to restore the homepage? etc.

In order to help companies avoid trouble in the management process, we have compiled these high-frequency problems and their solutions to ensure that you can manage them more efficiently and safely when operating your Facebook public page. The following are detailed solutions to these high-frequency problems. What to pay attention to when creating a brand Facebook page is all here.

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Q1: How to traceFacebook public page creationor

In some cases, companies need to trace back to the original creator of the Facebook public page to ensure transparency in rights management, especially when a team member leaves or management changes. Understanding how to trace the creator information of the homepage is essential to ensure account security and management clarity.

solution：

1. View operation log (administrator permission required)

• path： Settings → Security and Login → View Operation log
• function： The operation log will display all changes to the homepage, administrator activities, and recent actions. Administrators can check the logs to find out who performed what actions.
• Available information： Recent operation records, change logs, administrator activities, etc. This function is suitable for specific changes that need to be traced during the operation.

2. Export user activity report (including IP address record)

• path： Meta Business Suite → Report → Account Activity Export
• function： Through the account activity report, the user's IP address and device information can be traced back. This is very useful for investigating account activity, locating the source of abnormal operations, etc.
• Available information： The most recently logged-in IP address, device type, key operations, etc. This information helps to investigate which operations may be performed by unknown persons.

Description of restrictions：

Since 2018, Facebook has implemented a privacy protection policy for newly created homepage pages, hiding the creator's information. Therefore, ordinary administrators cannot directly view the creator of the homepage. If the homepage was created after 2018, you may not be able to trace the creator through conventional methods.

Q2：Facebook public homepage cannot create an accountof12 situations and solutions

When creating a Facebook public page, you may sometimes encounter situations where the creation operation cannot be completed. There may be many reasons for this problem. The 12 common causes and solutions are listed below.：

1. The IP address is marked as a risk(It is recommended to use a residential proxy to solve: change to a non-VPN local IP for operation to avoid triggering Facebook's security mechanism)
2. Abnormal browser fingerprint（It is recommended to use the pure versionChromebrowser: Delete the browser cache and history before trying)
3. Corporate documents are not notarized(Ensure that the relevant documents of the enterprise have been notarized, especially non-English documents need to be certified at the third level)
4. Trigger the anti-spam system(Contact Facebook support support@fb. com make a complaint)
5. The region is subject to sanctions(You need to apply for a special content license to create)
6. Phone number unbound(You need to bind your mobile phone number and complete the verification to ensure the authenticity and security of your account)
7. Email address not verified(Please complete the verification in the Facebook settings, , make sure all account information is valid)
8. Newly registered Facebook account(It is recommended to use the registered Facebook account for more than 30 days before trying to create a homepage)
9. Homepage creation frequency is too high(Create up to 3 homepage pages every 7 days to avoid triggering Facebook's risk control system with too many operations)
10. Use VPN or proxy access(Risk control may be triggered, use local IP to log in, and avoid security warnings caused by VPN or proxy)
11. Violation of community standards(You need to check whether there are any violation records in the past 90 days of your account. If there are violations, you need to clean up the violation records)
12. Payment method not verified(Bind a valid credit card/PayPal account and complete the deduction verification)

Q3：How to delete the Facebook public homepage(3 modes and recovery methods)

The deletion of Facebook public pages may be unavoidable during the management process, especially when the pages face security issues, violations, or other situations. Understanding the different modes of homepage deletion and recovery methods will help you avoid misoperation and data loss.

1. 3 modes of deletion of public homepage:

2. Operation path：

Settings → Homepage Visibility → Disable or delete

3. Recovery method

• Restore temporarily disabled homepage: The administrator only needs to log in again and select Restore homepage in the settings. The fans and content of homepage will not be lost after restoration.
• Restore permanently deleted homepage: Once the homepage is permanently deleted, the data cannot be recovered, so think twice before deleting it.
• Forcibly removed from the shelf and restored: If the homepage is removed from the shelves due to violations, you can file a complaint within 30 days. During the grievance process, you need to provide an identity verification and rectification report to prove that your company has taken corrective actions. If you do not file a complaint for more than 30 days, you will permanently lose your right to recover.

Tips：

Back up content regularly: It is recommended to download and back up the content of the homepage regularly to prevent data loss due to misuse or violations. For important customer messages, comments or event information, save a backup file for subsequent review.

Other issues：

Conclusion: Mixdesk helps Facebook homepage manage efficiently

inFacebookIn the operation process of the public homepage, it is inevitable to encounter problems and challenges. Whether it is to trace the creator of the homepage, deal with the problem of account creation, or solve the complex operation of deleting and restoring the homepage, managers need an efficient and secure solution to deal with it. And this is exactly the value Mixdesk can provide.

Mixdesk provides enterprises with a full range of social customer service solutions through an AI-driven intelligent customer service management system. Whether it isMultichannelWhether it's real-time message management, accurate permission control and content review, Mixdesk can help companies easily deal with high-frequency problems in their daily operations. passIntelligent workflow, Mixdesk can not only simplify the operation process of administrators, but also effectively reduce the risk of misoperation and ensure the safe, compliant and efficient operation of the brand homepage.

If you are looking for a solution to improve the management efficiency and security of your Facebook page，MixdeskWill be your most trusted partner. We are committed to helping companies improve customer interaction, strengthen brand reputation, and efficiently operate social media pages on a global scale to drive business growth.