{"id":2016,"date":"2024-10-30T14:41:45","date_gmt":"2024-10-30T06:41:45","guid":{"rendered":"https:\/\/mixdesk.com\/blog\/?p=2016"},"modified":"2025-01-26T14:33:25","modified_gmt":"2025-01-26T06:33:25","slug":"facebook-message-status","status":"publish","type":"post","link":"https:\/\/mixdesk.com\/blog\/en\/facebook-message-status\/","title":{"rendered":"Facebook&#039;s guide to setting up message status"},"content":{"rendered":"<p style=\"max-width:730px;margin-bottom:50px\"><em>Author of this article\uff1a<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/author\/miya\/\">Miya<\/a><\/mark>, Search engine optimization expert<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/www.statista.com\/topics\/751\/facebook\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Facebook<\/a>The message status function helps users in<a href=\"https:\/\/www.messenger.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Messenger<\/a>It tracks the sending, receiving and reading of messages, and provides users with important communication feedback. Whether it is daily use or corporate customer service, mastering the status of these messages can better understand the process of information transmission and ensure smooth communication.<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-top has-text-color has-background has-link-color wp-elements-55986ff49d04140da3768f19a3d697d7\" style=\"color:#fffdc7;background-color:#121c1c;grid-template-columns:auto 60%\"><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group has-link-color wp-elements-f2de3e70f8024084c2bdddf6c2212f77\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" style=\"font-size:48px;font-weight:700;line-height:1.15\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Mixdesk <br>AI Agent<\/mark><\/h2>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-b5d18a43ccde08f87061c6c1720ea8fd\" style=\"color:#fffdc7\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/\"><strong>Learn More<\/strong>&nbsp;\u2192<\/a><\/p>\n<\/div><\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/10\/img_v3_02ef_604d2a43-4f3a-431b-bd87-d3f4d61d349h-1024x683.png\" alt=\"\" class=\"wp-image-1603 size-full\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/10\/img_v3_02ef_604d2a43-4f3a-431b-bd87-d3f4d61d349h-1024x683.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/10\/img_v3_02ef_604d2a43-4f3a-431b-bd87-d3f4d61d349h-300x200.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/10\/img_v3_02ef_604d2a43-4f3a-431b-bd87-d3f4d61d349h-768x512.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/10\/img_v3_02ef_604d2a43-4f3a-431b-bd87-d3f4d61d349h-1536x1024.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/10\/img_v3_02ef_604d2a43-4f3a-431b-bd87-d3f4d61d349h-2048x1365.png 2048w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/10\/img_v3_02ef_604d2a43-4f3a-431b-bd87-d3f4d61d349h-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/10\/img_v3_02ef_604d2a43-4f3a-431b-bd87-d3f4d61d349h-630x420.png 630w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/10\/img_v3_02ef_604d2a43-4f3a-431b-bd87-d3f4d61d349h-696x464.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/10\/img_v3_02ef_604d2a43-4f3a-431b-bd87-d3f4d61d349h-1068x712.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/10\/img_v3_02ef_604d2a43-4f3a-431b-bd87-d3f4d61d349h-1920x1280.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-table-of-contents-block-table-of-contents-block\"><div class=\"eb-parent-wrapper eb-parent-eb-toc-bqte3\"><div class=\"eb-toc-container eb-toc-bqte3  eb-toc-is-not-sticky eb-toc-not-collapsible eb-toc-initially-not-collapsed eb-toc-scrollToTop style-1\" data-scroll-top=\"false\" data-scroll-top-icon=\"fas fa-angle-up\" data-collapsible=\"false\" data-sticky-hide-mobile=\"false\" data-sticky=\"false\" data-scroll-target=\"scroll_to_toc\" data-copy-link=\"false\" data-editor-type=\"\" data-hide-desktop=\"false\" data-hide-tab=\"false\" data-hide-mobile=\"false\" data-itemcollapsed=\"false\"><div class=\"eb-toc-header\"><div class=\"eb-toc-title\">More in this guide\uff1a<\/div><\/div><div class=\"eb-toc-wrapper\" data-headers=\"[{&quot;level&quot;:2,&quot;content&quot;:&quot;Mixdesk AI Agent&quot;,&quot;text&quot;:&quot;Mixdesk AI Agent&quot;,&quot;link&quot;:&quot;mixdesk-ai-agent&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;Facebook\\u6d88\\u606f\\u72b6\\u6001\\u7684\\u542b\\u4e49&quot;,&quot;text&quot;:&quot;Facebook\\u6d88\\u606f\\u72b6\\u6001\\u7684\\u542b\\u4e49&quot;,&quot;link&quot;:&quot;eb-table-content-1&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;\\u5982\\u4f55\\u67e5\\u770bFacebook\\u6d88\\u606f\\u72b6\\u6001\\uff1f&quot;,&quot;text&quot;:&quot;\\u5982\\u4f55\\u67e5\\u770bFacebook\\u6d88\\u606f\\u72b6\\u6001\\uff1f&quot;,&quot;link&quot;:&quot;eb-table-content-2&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;\\u8bbe\\u7f6e\\u548c\\u7ba1\\u7406\\u6d88\\u606f\\u72b6\\u6001\\u7684\\u6280\\u5de7&quot;,&quot;text&quot;:&quot;\\u8bbe\\u7f6e\\u548c\\u7ba1\\u7406\\u6d88\\u606f\\u72b6\\u6001\\u7684\\u6280\\u5de7&quot;,&quot;link&quot;:&quot;eb-table-content-3&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;\\u4f01\\u4e1a\\u7ea7\\u7684\\u6d88\\u606f\\u72b6\\u6001\\u7ba1\\u7406\\u4e0eMixdesk\\u7684\\u5e94\\u7528&quot;,&quot;text&quot;:&quot;\\u4f01\\u4e1a\\u7ea7\\u7684\\u6d88\\u606f\\u72b6\\u6001\\u7ba1\\u7406\\u4e0eMixdesk\\u7684\\u5e94\\u7528&quot;,&quot;link&quot;:&quot;eb-table-content-4&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;\\u603b\\u7ed3&quot;,&quot;text&quot;:&quot;\\u603b\\u7ed3&quot;,&quot;link&quot;:&quot;eb-table-content-5&quot;}]\" 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Agent&quot;,&quot;value&quot;:&quot;mixdesk-ai-agent&quot;,&quot;isDelete&quot;:true},{&quot;label&quot;:&quot;Facebook\\u6d88\\u606f\\u72b6\\u6001\\u7684\\u542b\\u4e49&quot;,&quot;value&quot;:&quot;facebook\\u6d88\\u606f\\u72b6\\u6001\\u7684\\u542b\\u4e49&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u5982\\u4f55\\u67e5\\u770bFacebook\\u6d88\\u606f\\u72b6\\u6001\\uff1f&quot;,&quot;value&quot;:&quot;\\u5982\\u4f55\\u67e5\\u770bfacebook\\u6d88\\u606f\\u72b6\\u6001\\uff1f&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u8bbe\\u7f6e\\u548c\\u7ba1\\u7406\\u6d88\\u606f\\u72b6\\u6001\\u7684\\u6280\\u5de7&quot;,&quot;value&quot;:&quot;\\u8bbe\\u7f6e\\u548c\\u7ba1\\u7406\\u6d88\\u606f\\u72b6\\u6001\\u7684\\u6280\\u5de7&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u4f01\\u4e1a\\u7ea7\\u7684\\u6d88\\u606f\\u72b6\\u6001\\u7ba1\\u7406\\u4e0eMixdesk\\u7684\\u5e94\\u7528&quot;,&quot;value&quot;:&quot;\\u4f01\\u4e1a\\u7ea7\\u7684\\u6d88\\u606f\\u72b6\\u6001\\u7ba1\\u7406\\u4e0emixdesk\\u7684\\u5e94\\u7528&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u603b\\u7ed3&quot;,&quot;value&quot;:&quot;\\u603b\\u7ed3&quot;,&quot;isDelete&quot;:false}]\" data-smooth=\"true\" data-top-offset=\"\"><div class=\"eb-toc__list-wrap\"><ul class='eb-toc__list'><li><a href=\"#eb-table-content-1\">Meaning of Facebook message status<\/a><li><a href=\"#eb-table-content-2\">How to check the status of Facebook messages?<\/a><li><a href=\"#eb-table-content-3\">Tips for setting up and managing message status<\/a><li><a href=\"#eb-table-content-4\">Enterprise-level message status management and application of Mixdesk<\/a><li><a href=\"#eb-table-content-5\">summary<\/a><\/ul><\/div><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">Meaning of Facebook message status<\/h2>\n\n\n\n<p>The message status of Facebook Messenger is divided into &#034;Sent\u201d, &#034;delivered\u201d and &#034;read\u201d. Each status has a different indicator icon to help users clearly understand the message delivery process.\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sent<\/strong>: When the message status shows &#034;Sent\u201d, it means that your message has been sent from the device, but has not yet reached the recipient&#039;s device. This status is usually displayed as a hollow circle with a check mark icon, indicating that the message is in transit.<\/li>\n\n\n\n<li><strong>Delivered<\/strong>: When the message status is updated to &#034;delivered\u201d, it means that the message has been successfully delivered to the recipient&#039;s device and can be viewed by the recipient. This status is usually displayed as a solid circle with a check mark icon, indicating that the message has arrived but the other party has not read it.<\/li>\n\n\n\n<li><strong>Read<\/strong>: When the recipient views the message, the status will be updated to \u201cread\u201d, and a solid circle with a small avatar will usually be displayed. This status display indicates that the other party has opened and read the message content, which helps the sender determine whether it needs to follow up.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to check the status of Facebook messages?<\/h2>\n\n\n\n<p>To view<a href=\"https:\/\/www.messenger.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Facebook Messenger<\/a>In the message status, just<a href=\"https:\/\/about.meta.com\/technologies\/messenger\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Enter the Messenger app<\/a>, Open your chat conversation with the recipient. There will be a small icon next to each message, indicating the current status of the message. Through different status icons, you can easily understand the delivery of messages.<\/p>\n\n\n\n<p><strong>The steps are as follows<\/strong>\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Open Facebook Messenger<\/strong>: Open the Messenger app on your mobile device or computer and find the chat history you want to check the status of.<\/li>\n\n\n\n<li><strong>View status icon<\/strong>: On the right side of each message, you will see the status icon. Hollow circles, solid circles, and avatar icons indicate sent, delivered, and read respectively.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"460\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/10-1024x460.png\" alt=\"\" class=\"wp-image-2069\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/10-1024x460.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/10-300x135.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/10-768x345.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/10-18x8.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/10-935x420.png 935w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/10-696x313.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/10-1068x480.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/10.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Tips for setting up and managing message status<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.messenger.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Facebook Messenger<\/a>Users are not allowed to manually set the message status directly, but you can use the following techniques to make more effective use of these states and improve the smoothness of communication\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Adjust notification settings<\/strong>: By adjusting the notification settings of Messenger, make sure that you receive a notification after the message status is updated to \u201cread\u201d. This helps to remind you to reply or follow up on information in a timely manner, especially in customer service or teamwork.<\/li>\n\n\n\n<li><strong>Mark important news<\/strong>: If a message is very important, you can mark the chat conversation as \u201cunread\u201d or use other tools to remind yourself to follow up. Although there is no direct marking function in Messenger, you can manually add notes in the dialog box or use a third-party tool to mark them.<\/li>\n\n\n\n<li><strong>Privacy settings<\/strong>: If you don&#039;t want the other party to see the \u201cread\u201d status, you can switch the device to airplane mode or turn off Wi-Fi before viewing the message, and then view the message. Reconnect to the network after exiting the app, which prevents Messenger from immediately updating to &#034;read\u201d, thus giving you time to reply.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-cover aligncenter has-small-font-size\" style=\"min-height:237px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center is-image-fill has-background\" style=\"background-color:#70d28961;font-size:29px;grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png);background-position:50% 50%\"><img decoding=\"async\" width=\"1024\" height=\"659\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png\" alt=\"\" class=\"wp-image-2643 size-full\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-300x193.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-768x494.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1536x989.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-653x420.png 653w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-696x448.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1068x687.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1.png 1616w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-align-left has-white-color has-text-color\" style=\"font-size:12px\">Mixdesk\u7684\u667a\u80fd\u5316\u5de5\u4f5c\u6d41\u80fd\u591f\u6839\u636e\u8bbe\u7f6e\u7684\u6807\u7b7e\u81ea\u52a8\u5206\u914d\u4efb\u52a1\u6216\u53d1\u9001\u63d0\u9192\uff0c\u786e\u4fdd\u6bcf\u6761\u91cd\u8981\u6d88\u606f\u90fd\u80fd\u53ca\u65f6\u5f97\u5230\u5904\u7406\u3002\u4f01\u4e1a\u53ef\u4ee5\u6839\u636e\u5ba2\u6237\u9700\u6c42\u3001\u6d88\u606f\u7c7b\u578b\u6216\u4f18\u5148\u7ea7\u521b\u5efa\u4e0d\u540c\u7684\u6807\u7b7e\uff0c\u5feb\u901f\u533a\u5206\u548c\u7ba1\u7406\u4fe1\u606f\uff0c\u63d0\u5347\u5ba2\u670d\u548c\u9500\u552e\u56e2\u961f\u7684\u5de5\u4f5c\u6548\u7387\u3002<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-fill\" style=\"font-size:14px\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"https:\/\/app.mixdesk.com\/signup\/account_info?utm_source=blog\" style=\"border-radius:13px;background-color:#00da5d\">Start free trial<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Enterprise-level message status management and application of Mixdesk<\/h2>\n\n\n\n<p>For enterprises, rational use of Facebook&#039;s message status function can improve the communication efficiency of the customer service team. However, the message state management of a single platform may not be enough to meet the needs of enterprises. With the help of multi-channel intelligent customer service tools like Mixdesk, companies can unify the status of messages from multiple platforms such as Facebook Messenger, Instagram, WhatsApp, etc., and improve the quality of customer service through centralized views and intelligent automated processes.<\/p>\n\n\n\n<p><strong>Application advantages of Mixdesk<\/strong>\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Unified management of message status of each platform<\/strong>: Mixdesk aggregates messages from social platforms such as Facebook, Instagram, and WhatsApp in one interface. Companies can view the status of all messages (sent, delivered, read, etc.) in real time on the same platform to improve response speed and avoid missing information.<\/li>\n\n\n\n<li><strong>Automatic follow-up and reminder<\/strong>: Mixdesk&#039;s AI system will automatically trigger subsequent actions based on the status of the message. For example, when a message says \u201cRead\u201d but no reply is received, the system will automatically generate a reminder, prompting the customer service team to follow up to ensure that every customer message is properly processed.<\/li>\n\n\n\n<li><strong>Multi-language support and personalized response<\/strong>: Mixdesk has a multi-language automatic translation function to help companies serve global customers without barriers. At the same time, the AI system can also generate personalized replies based on customer history records to ensure that customer service is both fast and tailored to needs.<\/li>\n\n\n\n<li><strong>Data analysis and reporting<\/strong>: The data analysis function provided by Mixdesk can track the status conversion of each message (such as read rate, response rate, etc.) to help companies identify weak links in their services, optimize customer service processes, and improve customer satisfaction.<\/li>\n<\/ul>\n\n\n\n<h1 class=\"wp-block-heading\"><em>Maybe you want to see\uff1a<\/em><\/h1>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-2030 post type-post status-publish format-standard has-post-thumbnail category-facebook category-marketing tag-facebook-messenger\">\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\"><figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-messenger\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" width=\"1392\" height=\"924\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Facebook\u53d1\u6d88\u606f\u5168\u653b\u7565\uff1a\u81ea\u52a8\u56de\u590d\u65b9\u6cd5\u4e0e\u9632\u5c01\u53f7\u6280\u5de7\" style=\"object-fit:cover;\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1.png 1392w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-300x199.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-1024x680.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-768x510.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-633x420.png 633w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-696x462.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-1068x709.png 1068w\" sizes=\"(max-width: 1392px) 100vw, 1392px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><h2 style=\"color:#00da5d;\" class=\"has-link-color wp-elements-258af4e08008274b56f64fc778aa52e9 wp-block-post-title has-text-color\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-messenger\/\" target=\"_self\" >The whole strategy of sending messages on Facebook: Automatic reply methods and anti-blocking techniques<\/a><\/h2>\n\n<div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">Facebook&#039;s messaging function provides a convenient way for individual users and businesses to communicate, from one-on-one private chats to mass messaging and automatic reply settings. The platform is for users\u2026<\/p><p class=\"wp-block-post-excerpt__more-text\"><a class=\"wp-block-post-excerpt__more-link\" href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-messenger\/\">&#034;Read more&#034;<\/a><\/p><\/div><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h1 class=\"wp-block-heading\"><em>Other issues\uff1a<\/em><\/h1>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-4015 post type-post status-publish format-standard has-post-thumbnail category-facebook category-whatsapp category-marketing tag-ai-service tag-facebook-messenger tag-whatsapp tag-overseas-customer-service\">\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/whatsapp-and-facebook-ai\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" width=\"1624\" height=\"958\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/09\/1-1.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\u63d0\u5347\u5ba2\u6237\u54cd\u5e94\u901f\u5ea6\uff01AI\u5ba2\u670d\u7cfb\u7edf\u652f\u6301WhatsApp\u3001Facebook\u805a\u5408\u7ba1\u7406\u4e0e\u81ea\u52a8\u56de\u590d\" style=\"object-fit:cover;\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/09\/1-1.png 1624w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/09\/1-1-300x177.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/09\/1-1-1024x604.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/09\/1-1-768x453.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/09\/1-1-1536x906.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/09\/1-1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/09\/1-1-712x420.png 712w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/09\/1-1-696x411.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/09\/1-1-1068x630.png 1068w\" sizes=\"(max-width: 1624px) 100vw, 1624px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-text-color has-link-color wp-elements-cc0a23bedb01e2998e536705fde58c2a is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#00da5d;flex-basis:75%\"><h2 class=\"wp-block-post-title\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/whatsapp-and-facebook-ai\/\" target=\"_self\" >Improve customer response speed! The AI customer service system supports WhatsApp and Facebook aggregation management and automatic replies<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-2030 post type-post status-publish format-standard has-post-thumbnail category-facebook category-marketing tag-facebook-messenger\">\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-messenger\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" width=\"1392\" height=\"924\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Facebook\u53d1\u6d88\u606f\u5168\u653b\u7565\uff1a\u81ea\u52a8\u56de\u590d\u65b9\u6cd5\u4e0e\u9632\u5c01\u53f7\u6280\u5de7\" style=\"object-fit:cover;\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1.png 1392w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-300x199.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-1024x680.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-768x510.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-633x420.png 633w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-696x462.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/8-1-1068x709.png 1068w\" sizes=\"(max-width: 1392px) 100vw, 1392px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-text-color has-link-color wp-elements-cc0a23bedb01e2998e536705fde58c2a is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#00da5d;flex-basis:75%\"><h2 class=\"wp-block-post-title\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-messenger\/\" target=\"_self\" >The whole strategy of sending messages on Facebook: Automatic reply methods and anti-blocking techniques<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><li class=\"wp-block-post post-2013 post type-post status-publish format-standard has-post-thumbnail category-facebook category-marketing tag-facebook-messenger\">\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-failed-to-send-message\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" width=\"1510\" height=\"1016\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/4-1.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"Facebook\u53d1\u9001\u6d88\u606f\u663e\u793a\u201c\u65e0\u6cd5\u9001\u8fbe\u201d\u7684\u539f\u56e0\u53ca\u89e3\u51b3\u65b9\u6cd5\" style=\"object-fit:cover;\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/4-1.png 1510w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/4-1-300x202.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/4-1-1024x689.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/4-1-768x517.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/4-1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/4-1-624x420.png 624w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/4-1-696x468.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/4-1-1068x719.png 1068w\" sizes=\"(max-width: 1510px) 100vw, 1510px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center has-text-color has-link-color wp-elements-cc0a23bedb01e2998e536705fde58c2a is-layout-flow wp-block-column-is-layout-flow\" style=\"color:#00da5d;flex-basis:75%\"><h2 class=\"wp-block-post-title\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-failed-to-send-message\/\" target=\"_self\" >The reason and solution for the message sent by Facebook showing \u201cundeliverable\u201d<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" style=\"margin-top:50px\">summary<\/h2>\n\n\n\n<p>Facebook&#039;s message status feature provides users with intuitive communication feedback to help individuals and businesses better manage the progress of conversations. Through the rational use of the status of \u201csent\u201d, \u201cdelivered\u201d and \u201cread\u201d, users can more clearly understand the delivery of messages. However, with the increase of multi-platform communication needs, enterprises often need stronger support for message management.<\/p>\n\n\n\n<p>Mixdesk integrates multi-channel message management\u3001<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-agent\/\">Intelligent automatic follow-up<\/a>And data analysis and other functions, to provide enterprises with a comprehensive solution. use<a href=\"https:\/\/mixdesk.com\/blog\/en\/\">Unified management and automation functions of Mixdesk<\/a>, Companies can more efficiently manage the status of Facebook messages, improve the efficiency of customer communication, ensure that every customer interaction can bring a positive experience, and help companies build stronger customer relationships and brand images in the market.<\/p>","protected":false},"excerpt":{"rendered":"<p>Facebook's message status feature provides users with intuitive communication feedback, helping individuals and businesses better manage the progress of conversations. By making reasonable use of statuses such as \"Sent\", \"Delivered\" and \"Read\", users can have a clearer understanding of the transmission of messages.<\/p>","protected":false},"author":5,"featured_media":2017,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_eb_attr":"","footnotes":""},"categories":[94,46],"tags":[101],"class_list":{"0":"post-2016","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-facebook","8":"category-marketing","9":"tag-facebook-messenger"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Facebook\u8bbe\u7f6e\u6d88\u606f\u72b6\u6001\u7684\u8bbe\u7f6e\u6307\u5357 - Blog | Mixdesk<\/title>\n<meta name=\"description\" content=\"Facebook\u7684\u6d88\u606f\u72b6\u6001\u529f\u80fd\u4e3a\u7528\u6237\u63d0\u4f9b\u4e86\u76f4\u89c2\u7684\u6c9f\u901a\u53cd\u9988\uff0c\u5e2e\u52a9\u4e2a\u4eba\u548c\u4f01\u4e1a\u66f4\u597d\u5730\u7ba1\u7406\u5bf9\u8bdd\u8fdb\u5c55\u3002\u901a\u8fc7\u5408\u7406\u4f7f\u7528\u201c\u5df2\u53d1\u9001\u201d\u3001\u201c\u5df2\u9001\u8fbe\u201d\u548c\u201c\u5df2\u8bfb\u201d\u7b49\u72b6\u6001\uff0c\u7528\u6237\u53ef\u4ee5\u66f4\u52a0\u6e05\u6670\u5730\u4e86\u89e3\u6d88\u606f\u7684\u4f20\u9012\u60c5\u51b5\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-message-status\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Facebook\u8bbe\u7f6e\u6d88\u606f\u72b6\u6001\u7684\u8bbe\u7f6e\u6307\u5357 - 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