{"id":3280,"date":"2025-03-05T15:50:17","date_gmt":"2025-03-05T07:50:17","guid":{"rendered":"https:\/\/mixdesk.com\/blog\/?p=3280"},"modified":"2025-03-12T13:59:36","modified_gmt":"2025-03-12T05:59:36","slug":"r-company","status":"publish","type":"post","link":"https:\/\/mixdesk.com\/blog\/en\/r-company\/","title":{"rendered":"The capital retention rate of overseas customers is 93%! Mixdesk helps machinery Manufacturing industry go to sea"},"content":{"rendered":"<p><em>Author of this article\uff1a<a href=\"https:\/\/mixdesk.com\/blog\/en\/?s=Marshall\">Marshall<\/a>, MIXDESK Overseas Research Institute<\/em><\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Introduction<\/strong><\/h1>\n\n\n\n<p>R Company is a leading excavator machinery manufacturing company, but with the continuous expansion of their business, they have faced multiple difficult challenges.\uff1a<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>The sales team spends a lot of energy on the basic consultation of the customer in the early stage, but fails to focus on the core issues that contribute to the transaction.\uff1b<\/li>\n\n\n\n<li>Customer sources and channels are scattered, covering multiple websites, Facebook pages, WhatsApp accounts, etc., resulting in untimely replies to messages and serious loss of high-quality leads.\uff1b<\/li>\n\n\n\n<li>The business covers many countries and regions, with a wide range of languages, and the switching of translation tools is time-consuming and laborious, which is inefficient.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1080\" height=\"720\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-2-edited.png\" alt=\"\" class=\"wp-image-3275\" style=\"width:708px;height:auto\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-2-edited.png 1080w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-2-edited-300x200.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-2-edited-1024x683.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-2-edited-768x512.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-2-edited-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-2-edited-630x420.png 630w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-2-edited-696x464.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-2-edited-1068x712.png 1068w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><figcaption class=\"wp-element-caption\">Source: Network<\/figcaption><\/figure>\n\n\n\n<p>\u51fa\u4e8e\u5bf9 ROI \u7684\u8003\u8651\uff0cR \u53f8\u4e00\u76f4\u5728\u5bfb\u627e\u4e00\u79cd\u65b9\u6cd5\uff0c\u80fd\u591f\u5728\u4e0d\u589e\u52a0\u4eba\u529b\u6210\u672c\u7684\u524d\u63d0\u4e0b\uff0c\u5229\u7528\u73b0\u5728\u7206\u706b\u7684 AI \u6765\u89e3\u51b3\u8fd9\u4e9b\u95ee\u9898\u3002R\u516c\u53f8\u643a\u624bMixdesk\uff0c\u901a\u8fc7\u4ee5\u4e0b\u7b56\u7565\u4e0d\u4ec5\u6210\u529f\u89e3\u51b3\u4e86\u4e0a\u8ff0\u75db\u70b9\uff0c\u8fd8\u5b9e\u73b0\u4e86\u6bcf\u5468\u8282\u7701\u4eba\u529b80\u5c0f\u65f6\u3001\u8282\u7ea6\u6210\u672c12\u4e07\u5143\u3001\u5ba2\u6237\u7559\u8d44\u7387\u63d0\u9ad8\u523093%\u7b49\u663e\u8457\u6210\u679c\uff0c\u6210\u529f\u63a8\u8fdb\u4e1a\u52a1\u671d\u7740\u4e0b\u4e00\u4e2a\u9636\u6bb5\u53d1\u5c55\uff01<\/p>\n\n\n<div class=\"wp-block-table-of-contents-block-table-of-contents-block\"><div class=\"eb-parent-wrapper eb-parent-eb-toc-743tm\"><div class=\"eb-toc-container eb-toc-743tm  eb-toc-is-not-sticky eb-toc-not-collapsible eb-toc-initially-not-collapsed eb-toc-scrollToTop style-1\" data-scroll-top=\"false\" data-scroll-top-icon=\"fas fa-angle-up\" data-collapsible=\"false\" data-sticky-hide-mobile=\"false\" data-sticky=\"false\" data-scroll-target=\"scroll_to_toc\" data-copy-link=\"false\" data-editor-type=\"\" data-hide-desktop=\"false\" data-hide-tab=\"false\" data-hide-mobile=\"false\" data-itemcollapsed=\"false\"><div class=\"eb-toc-header\"><div class=\"eb-toc-title\">More in this guide\uff1a<\/div><\/div><div class=\"eb-toc-wrapper\" data-headers=\"[{&quot;level&quot;:1,&quot;content&quot;:&quot;\\u5f15\\u8a00&quot;,&quot;text&quot;:&quot;\\u5f15\\u8a00&quot;,&quot;link&quot;:&quot;eb-table-content-0&quot;},{&quot;level&quot;:1,&quot;content&quot;:&quot;\\u5e94\\u75281\\uff1a\\u4e13\\u5c5e AI \\u5458\\u5de5&quot;,&quot;text&quot;:&quot;\\u5e94\\u75281\\uff1a\\u4e13\\u5c5e AI \\u5458\\u5de5&quot;,&quot;link&quot;:&quot;eb-table-content-1&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;Mixdesk AI Agent&quot;,&quot;text&quot;:&quot;Mixdesk AI Agent&quot;,&quot;link&quot;:&quot;mixdesk-ai-agent&quot;},{&quot;level&quot;:1,&quot;content&quot;:&quot;\\u5e94\\u75282\\uff1a\\u591a\\u6e20\\u9053\\u6d88\\u606f\\u805a\\u5408&quot;,&quot;text&quot;:&quot;\\u5e94\\u75282\\uff1a\\u591a\\u6e20\\u9053\\u6d88\\u606f\\u805a\\u5408&quot;,&quot;link&quot;:&quot;eb-table-content-3&quot;},{&quot;level&quot;:1,&quot;content&quot;:&quot;\\u5e94\\u75283\\uff1a\\u5168\\u7403\\u8bed\\u8a00\\u5b9e\\u65f6\\u7ffb\\u8bd1&quot;,&quot;text&quot;:&quot;\\u5e94\\u75283\\uff1a\\u5168\\u7403\\u8bed\\u8a00\\u5b9e\\u65f6\\u7ffb\\u8bd1&quot;,&quot;link&quot;:&quot;eb-table-content-4&quot;},{&quot;level&quot;:1,&quot;content&quot;:&quot;\\u5e94\\u75284\\uff1a\\u81ea\\u52a8\\u5316\\u5de5\\u4f5c\\u6d41&quot;,&quot;text&quot;:&quot;\\u5e94\\u75284\\uff1a\\u81ea\\u52a8\\u5316\\u5de5\\u4f5c\\u6d41&quot;,&quot;link&quot;:&quot;eb-table-content-5&quot;},{&quot;level&quot;:1,&quot;content&quot;:&quot;R \\u53f8\\u7684\\u6210\\u529f\\u6545\\u4e8b&quot;,&quot;text&quot;:&quot;R \\u53f8\\u7684\\u6210\\u529f\\u6545\\u4e8b&quot;,&quot;link&quot;:&quot;eb-table-content-6&quot;},{&quot;level&quot;:1,&quot;content&quot;:&quot;R \\u53f8\\u7684\\u4e0b\\u4e00\\u6b65\\u8ba1\\u5212&quot;,&quot;text&quot;:&quot;R \\u53f8\\u7684\\u4e0b\\u4e00\\u6b65\\u8ba1\\u5212&quot;,&quot;link&quot;:&quot;eb-table-content-7&quot;}]\" data-visible=\"[true,true,true,true,true,true]\" data-delete-headers=\"[{&quot;label&quot;:&quot;\\u5f15\\u8a00&quot;,&quot;value&quot;:&quot;\\u5f15\\u8a00&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u5e94\\u75281\\uff1a\\u4e13\\u5c5e AI \\u5458\\u5de5&quot;,&quot;value&quot;:&quot;\\u5e94\\u75281\\uff1a\\u4e13\\u5c5e-ai-\\u5458\\u5de5&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;Mixdesk AI Agent&quot;,&quot;value&quot;:&quot;mixdesk-ai-agent&quot;,&quot;isDelete&quot;:true},{&quot;label&quot;:&quot;\\u5e94\\u75282\\uff1a\\u591a\\u6e20\\u9053\\u6d88\\u606f\\u805a\\u5408&quot;,&quot;value&quot;:&quot;\\u5e94\\u75282\\uff1a\\u591a\\u6e20\\u9053\\u6d88\\u606f\\u805a\\u5408&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u5e94\\u75283\\uff1a\\u5168\\u7403\\u8bed\\u8a00\\u5b9e\\u65f6\\u7ffb\\u8bd1&quot;,&quot;value&quot;:&quot;\\u5e94\\u75283\\uff1a\\u5168\\u7403\\u8bed\\u8a00\\u5b9e\\u65f6\\u7ffb\\u8bd1&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u5e94\\u75284\\uff1a\\u81ea\\u52a8\\u5316\\u5de5\\u4f5c\\u6d41&quot;,&quot;value&quot;:&quot;\\u5e94\\u75284\\uff1a\\u81ea\\u52a8\\u5316\\u5de5\\u4f5c\\u6d41&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;R \\u53f8\\u7684\\u6210\\u529f\\u6545\\u4e8b&quot;,&quot;value&quot;:&quot;r-\\u53f8\\u7684\\u6210\\u529f\\u6545\\u4e8b&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;R \\u53f8\\u7684\\u4e0b\\u4e00\\u6b65\\u8ba1\\u5212&quot;,&quot;value&quot;:&quot;r-\\u53f8\\u7684\\u4e0b\\u4e00\\u6b65\\u8ba1\\u5212&quot;,&quot;isDelete&quot;:false}]\" data-smooth=\"true\" data-top-offset=\"\"><div class=\"eb-toc__list-wrap\"><ul class='eb-toc__list'><li><a href=\"#eb-table-content-0\">Introduction<\/a><li><a href=\"#eb-table-content-1\">Application 1: Dedicated AI staff<\/a><li><a href=\"#eb-table-content-3\">Application 2: Multi-channel message aggregation<\/a><li><a href=\"#eb-table-content-4\">Application 3: Real-time translation of global languages<\/a><li><a href=\"#eb-table-content-5\">Application 4: Automated workflow<\/a><li><a href=\"#eb-table-content-6\">R Company&#039;s success story<\/a><li><a href=\"#eb-table-content-7\">R Division&#039;s next plan<\/a><\/ul><\/div><\/div><\/div><\/div><\/div>\n\n\n<h1 class=\"wp-block-heading\"><strong>Application 1: Dedicated AI staff<\/strong><\/h1>\n\n\n\n<p>Company R&#039;s business covers many countries, and time difference and language differences have become a major challenge. Especially in the middle of the night, the sales staff has been off work and no one has responded to customer messages, resulting in the interruption of marketing activities. This period of time is precisely the peak period of activity of overseas customers, which seriously hinders the further development of the business. To this end, R Division uses<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-agent\/\"> Mixdesk&#039;s AI capabilities<\/a>, Equipped with dedicated AI employees. By uploading our own product knowledge base, plus customizing the personality and service goals of AI employees, Company R has achieved 100% unattended reception! AI employees can automatically interact with customers, ask for contact information, understand product needs, and even answer complex technical questions, joke with customers, and mobilize customer emotions. For customers with strong intentions, AI employees can also accurately identify and combine <a href=\"https:\/\/mixdesk.com\/blog\/en\/automation\/\">Mixdesk&#039;s automated workflow<\/a>Do classification and labeling processing for it to facilitate the follow-up of key follow-up by sales staff. This initiative increased the order completion rate by 30%.<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-top has-text-color has-background has-link-color wp-elements-9c6ee9ae044820660b1d6d124747c451\" style=\"color:#fffdc7;background-color:#121c1c;grid-template-columns:auto 60%\"><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group has-link-color wp-elements-f2de3e70f8024084c2bdddf6c2212f77\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" style=\"font-size:48px;font-weight:700;line-height:1.15\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Mixdesk <br>AI Agent<\/mark><\/h2>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-b5d18a43ccde08f87061c6c1720ea8fd\" style=\"color:#fffdc7\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/\"><strong>Learn More<\/strong>&nbsp;\u2192<\/a><\/p>\n<\/div><\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1024x683.jpeg\" alt=\"\" class=\"wp-image-1892 size-full\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1024x683.jpeg 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-300x200.jpeg 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-768x512.jpeg 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1536x1024.jpeg 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-2048x1365.jpeg 2048w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-18x12.jpeg 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-630x420.jpeg 630w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-696x464.jpeg 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1068x712.jpeg 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1920x1280.jpeg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Application 2: Multi-channel message aggregation<\/strong><\/h1>\n\n\n\n<p>Company R&#039;s marketing and promotion channels are highly decentralized, including multiple website landing pages, Facebook pages, and multiple WhatsApp personal accounts, totaling up to 23 channel sources. Sales employees need to frequently switch platforms and accounts to reply to messages, resulting in the loss of one another, and important customer information is often missed. To solve this problem, R company introduced the Mixdesk system\uff0c<a href=\"https:\/\/mixdesk.com\/blog\/en\/omnichannel\/\">Integrate all accounts into the Mixdesk workbench<\/a>, to achieve centralized management of messages. This initiative has greatly improved the efficiency of message response and management efficiency, ensuring that sales can follow up on every potential customer in a timely manner, and there is no need to switch back and forth between various marketing accounts, improving work efficiency by more than 50%.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"951\" height=\"668\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/\u7f16\u7ec4-6-2.png\" alt=\"\" class=\"wp-image-3353\" style=\"width:542px;height:auto\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/\u7f16\u7ec4-6-2.png 951w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/\u7f16\u7ec4-6-2-300x211.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/\u7f16\u7ec4-6-2-768x539.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/\u7f16\u7ec4-6-2-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/\u7f16\u7ec4-6-2-598x420.png 598w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/\u7f16\u7ec4-6-2-696x489.png 696w\" sizes=\"(max-width: 951px) 100vw, 951px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Application 3: Real-time translation of global languages<\/strong><\/h1>\n\n\n\n<p>When facing multi-country markets, language barriers are a big challenge to the sales team of R company. However, multilingual sales staff are scarce and costly, and traditional translation tools have problems such as cumbersome switching and inaccurate translation. pass <a href=\"https:\/\/mixdesk.com\/blog\/en\/omnichannel\/\">Mixdesk&#039;s real-time translation function<\/a>, The sales staff of Company R only need to use Chinese to communicate smoothly with multinational customers, eliminating the need to rely on multiple translation software. This function not only improves communication efficiency, but also avoids misunderstandings caused by translation errors.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"627\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-1024x627.png\" alt=\"\" class=\"wp-image-3271\" style=\"width:547px;height:auto\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-1024x627.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-300x184.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-768x470.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-686x420.png 686w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-696x426.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-1068x654.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1.png 1130w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>Application 4: Automated workflow<\/strong><\/h1>\n\n\n\n<p>Facing multi-language customer inquiries, Company R used to be unable to judge the customer&#039;s native language, and could only send a unified English welcome message to all customers. For customers with poor English proficiency, it is basically impossible to guide them to speak and then make a deal. Through Mixdesk&#039;s automated workflow, the system can automatically send a welcome message in the corresponding language according to the language settings of the customer&#039;s browser, break the language barrier, and actively guide customers in various languages to consult, and the customer opening rate has increased by 60%!<\/p>\n\n\n\n<p>Company R has many marketing channels, and it is difficult for the market to accurately evaluate the conversion effect of each channel. With the help of Mixdesk&#039;s automated workflow, it can accurately identify and mark customer sources, and even track specific market delivery advertising materials to help the marketing department of R company optimize marketing strategies and increase conversion rates.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"855\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-1024x855.webp\" alt=\"\" class=\"wp-image-3273\" style=\"width:583px;height:auto\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-1024x855.webp 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-300x251.webp 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-768x641.webp 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-14x12.webp 14w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-503x420.webp 503w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1-696x581.webp 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/image-1.webp 1044w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>R Company&#039;s success story<\/strong><\/h1>\n\n\n\n<p>Through with <a href=\"http:\/\/mixdesk.com\/blog\/en\/\">Mixdesk<\/a> \u7684\u5408\u4f5c\uff0cR \u53f8\u4e0d\u4ec5\u89e3\u51b3\u4e86\u591a\u6e20\u9053\u6d88\u606f\u7ba1\u7406\u3001\u65f6\u5dee\u548c\u8bed\u8a00\u5dee\u5f02\u7b49\u95ee\u9898\uff0c\u8fd8\u663e\u8457\u63d0\u5347\u4e86\u5de5\u4f5c\u6548\u7387\u3001\u5ba2\u6237\u7559\u8d44\u7387\u548c\u5e02\u573a\u90e8\u8f6c\u5316\u7387\u3002\u6bcf\u5468\u8282\u7701\u8d8580\u5c0f\u65f6\u5458\u5de5\u65f6\u95f4\uff0c\u5ba2\u6237\u7559\u8d44\u7387\u8fbe\u523093%\uff01AI \u5458\u5de5\u548c\u81ea\u52a8\u5316\u5de5\u4f5c\u6d41\u7684\u5e94\u7528\u4f7f\u6210\u5355\u7387\u63d0\u5347\u4e8630%\uff0c\u5ba2\u6237\u5f00\u53e3\u7387\u63d0\u5347\u4e8660%\uff01\u8fd9\u4e9b\u6210\u679c\u5728\u964d\u4f4e\u4e86\u8fd0\u8425\u6210\u672c\u7684\u57fa\u7840\u4e0a\uff0c\u8fd8\u5927\u5e45\u63d0\u5347\u4e86\u5ba2\u6237\u6ee1\u610f\u5ea6\u548c\u4e1a\u52a1\u8f6c\u5316\u7387\u3002<\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><strong>R Division&#039;s next plan<\/strong><\/h1>\n\n\n\n<p>The R division plans to further tap the powerful capabilities of Mixdesk and take advantage of it.<a href=\"https:\/\/mixdesk.com\/blog\/en\/marketing\/\">Proactive marketing<\/a>The ability, combined with automated workflows, enables AI employees to automatically reach customers in batches after obtaining users&#039; private contact information. After Company R learned that there will be no additional charge for increasing the number of agents in Mixdesk, and that there is no need for a VPN during the use process, it also plans to unify the communication between all its sales employees and customers to <a href=\"https:\/\/mixdesk.com\/blog\/en\/collaboration\/\">Mixdesk workbench<\/a>\u3002 This initiative can not only improve the efficiency of teamwork, but also effectively protect the company&#039;s customer resources and avoid the situation where sales employees leave and take away customers. In the future, R company will use Mixdesk to realize the whole life cycle management from customer reach, transaction to reactivation, and comprehensively improve customer experience and business efficiency.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>R Company is a leading excavator machinery manufacturing company, but with the continuous expansion of their business, they have faced multiple difficult challenges. Together with Mixdesk, they have achieved remarkable results such as saving 80 hours of manpower per week, saving 120,000 yuan in costs, and increasing the customer retention rate to 93%. Successfully promotedThe business is developing towards the next stage!<\/p>","protected":false},"author":5,"featured_media":3286,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_eb_attr":"","footnotes":""},"categories":[44],"tags":[111,117,110],"class_list":{"0":"post-3280","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-customer-service","8":"tag-ai-service","9":"tag-117","10":"tag-overseas-customer-service"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u6d77\u5916\u5ba2\u6237\u7559\u8d44\u738793%\uff01Mixdesk \u52a9\u529b\u673a\u68b0\u5236\u9020\u4e1a\u51fa\u6d77 - Blog | Mixdesk<\/title>\n<meta name=\"description\" content=\"R\u53f8\u662f\u4e00\u5bb6\u9886\u5148\u7684\u6316\u6398\u673a\u673a\u68b0\u5236\u9020\u4f01\u4e1a\uff0c\u4f46\u968f\u7740\u5728\u4e1a\u52a1\u7684\u4e0d\u65ad\u6269\u5c55\uff0c\u4ed6\u4eec\u9762\u4e34\u4e86\u591a\u91cd\u96be\u4ee5\u89e3\u51b3\u7684\u6311\u6218\uff0c\u643a\u624bMixdesk\uff0c\u5b9e\u73b0\u4e86\u6bcf\u5468\u8282\u7701\u4eba\u529b80\u5c0f\u65f6\u3001\u8282\u7ea6\u6210\u672c12\u4e07\u5143\u3001\u5ba2\u6237\u7559\u8d44\u7387\u63d0\u9ad8\u523093%\u7b49\u663e\u8457\u6210\u679c\uff0c\u6210\u529f\u63a8\u8fdb\u4e1a\u52a1\u671d\u7740\u4e0b\u4e00\u4e2a\u9636\u6bb5\u53d1\u5c55\uff01\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mixdesk.com\/blog\/en\/r-company\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u6d77\u5916\u5ba2\u6237\u7559\u8d44\u738793%\uff01Mixdesk \u52a9\u529b\u673a\u68b0\u5236\u9020\u4e1a\u51fa\u6d77 - 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