{"id":3492,"date":"2025-03-25T10:28:57","date_gmt":"2025-03-25T02:28:57","guid":{"rendered":"https:\/\/mixdesk.com\/blog\/?p=3492"},"modified":"2025-06-20T16:56:02","modified_gmt":"2025-06-20T08:56:02","slug":"mixdesk-coze-dify","status":"publish","type":"post","link":"https:\/\/mixdesk.com\/blog\/en\/mixdesk-coze-dify\/","title":{"rendered":"Mixdesk product upgrade! Seamless integration of third-party agents such as Coze and Diify to create your "super dialogue hub\u201d"},"content":{"rendered":"

Author of this article\uff1aMarshall<\/a>, MIXDESK Overseas Research Institute<\/em><\/p>\n\n\n\n

Introduction: User demand drives innovation, allowing AI agents to \u201csettle\u201d in your workflow<\/strong><\/h1>\n\n\n\n

While AI technology is developing rapidly, the third-party agent platform associated with it is also reshaping enterprise service scenarios at an alarming rate!<\/p>\n\n\n\n

In the past three months, we have received hundreds of feedback from corporate users\uff1a<\/p>\n\n\n\n

\n

"Diify has set up AI employees and wants to connect with Mixdesk to achieve unified management of multi-channel customers. \u201d<\/p>\n\n\n\n

\u201cCan conversations from different channels be automatically assigned to Coze or Diify according to business needs? \u201d<\/p>\n\n\n\n

\u201cExclusive AI has been trained in Coze, hoping to combine Mixdesk's human-computer collaboration capabilities to allow AI and manual customer service to seamlessly connect to serve customers together. \u201d<\/p>\n\n\n\n

……<\/p>\n<\/div><\/div>\n\n\n\n

These voices point directly to a demand: what enterprises need is not only AI, but also \u201csmart gear\u201d that can deeply integrate with the enterprise's digital ecology.<\/p>\n\n\n\n

Today, we handed over the answer sheet-Mixdesk officially supports the integration of third-party agent platforms such as Coze and Diify to become the command center of AI! In the Mixdesk workbench, not only can Mix's own AI employees be used, but the self-built AI of third-party platforms can also be controlled as you want!<\/p>\n\n\n\n

The evolution of Mixdesk \u00d7Coze\/Diify =1+1 \uff1e2<\/strong><\/h1>\n\n\n\n

After this upgrade, the automated process you are familiar with will gain the ability of \u201dAI commander"\uff1a<\/p>\n\n\n\n

\u3010Feature highlights\u3011<\/strong><\/p>\n\n\n\n

\u2705 One-click access to Coze\/Diify agent<\/strong><\/p>\n\n\n\n

No code required, bind the AI employees you created on platforms such as Coze button and Diify in 1 minute, and immediately realize multi-channel AI integration.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u2705 Call AI capabilities on demand<\/strong><\/p>\n\n\n\n

We have added a "assign AI employees" node to the original automation process, and customers from various channels and sources can freely configure different AI employees.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Conclusion: Your voice defines the future of Mixdesk<\/strong><\/h1>\n\n\n\n

In Mixdesk, we uphold the principle of user first\uff1a<\/p>\n\n\n\n

    \n
  • Every feature update should be derived from the voice of the real scene<\/li>\n\n\n\n
  • Every time the product iterates, the user's voice must be "heard\u201d<\/li>\n\n\n\n
  • Behind every line of code is the practice of the promise of "customer first\u201d<\/li>\n<\/ul>\n\n\n\n

    If you have any suggestions, welcome to put forward. Mixdesk is committed to becoming the AI omni-channel customer service platform that understands customers best!<\/p>\n\n\n\n

    <\/p>","protected":false},"excerpt":{"rendered":"

    Mixdesk officially supports the integration of third-party agent platforms such as Coze and Diify to become the command center of AI! In the Mixdesk workbench, not only can Mix's own AI employees be used, but the self-built AI of third-party platforms can also be controlled as you want!<\/p>","protected":false},"author":5,"featured_media":3493,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_eb_attr":"","footnotes":""},"categories":[43],"tags":[],"class_list":{"0":"post-3492","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-product"},"yoast_head":"\nMixdesk \u4ea7\u54c1\u5347\u7ea7\uff01 Coze\u3001Dify \u7b49\u7b2c\u4e09\u65b9\u667a\u80fd\u4f53\u65e0\u7f1d\u96c6\u6210\uff0c\u6253\u9020\u4f60\u7684\u201c\u8d85\u7ea7\u5bf9\u8bdd\u4e2d\u67a2\u201d - Blog | Mixdesk<\/title>\n<meta name=\"description\" content=\"Mixdesk \u6b63\u5f0f\u652f\u6301\u96c6\u6210Coze\u3001Dify \u7b49\u7b2c\u4e09\u65b9\u667a\u80fd\u4f53\u5e73\u53f0\uff0c\u6210\u4e3a AI \u7684\u6307\u6325\u4e2d\u5fc3\uff01\u5728 Mixdesk \u5de5\u4f5c\u53f0\uff0c\u4e0d\u4ec5\u53ef\u4ee5\u4f7f\u7528 Mix \u81ea\u5e26\u7684 AI \u5458\u5de5\uff0c\u7b2c\u4e09\u65b9\u5e73\u53f0\u7684\u81ea\u5efa AI \u4e5f\u80fd\u968f\u5fc3\u9a7e\u9a6d\uff01\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mixdesk.com\/blog\/en\/mixdesk-coze-dify\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mixdesk \u4ea7\u54c1\u5347\u7ea7\uff01 Coze\u3001Dify \u7b49\u7b2c\u4e09\u65b9\u667a\u80fd\u4f53\u65e0\u7f1d\u96c6\u6210\uff0c\u6253\u9020\u4f60\u7684\u201c\u8d85\u7ea7\u5bf9\u8bdd\u4e2d\u67a2\u201d - 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