{"id":3513,"date":"2025-04-16T13:51:45","date_gmt":"2025-04-16T05:51:45","guid":{"rendered":"https:\/\/mixdesk.com\/blog\/?p=3513"},"modified":"2025-04-16T13:51:49","modified_gmt":"2025-04-16T05:51:49","slug":"ai-agent-training","status":"publish","type":"post","link":"https:\/\/mixdesk.com\/blog\/en\/ai-agent-training\/","title":{"rendered":"How to pass AI training to make your AI agent a super combat power for customer service"},"content":{"rendered":"<p style=\"text-decoration:underline;margin-bottom:50px\"><em>Author of this article\uff1a<mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-black-color\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/author\/miya\/\">Miya<\/a><\/mark>, Search engine optimization expert<\/em><\/p>\n\n\n\n<p>In this era of ubiquitous AI, it is easy for us to fall into a misunderstanding: we believe that as long as artificial intelligence is deployed, it will automatically evolve, improve itself, and eventually grow into a \u201cmagic weapon\u201d for customer service.<\/p>\n\n\n\n<p>But the reality is: customer service is not a static script. Your business is changing, customer needs are also changing, and products are changing with each passing day. And your AI agent is<a href=\"https:\/\/mixdesk.com\/blog\/en\/suggest-customer-service\/\">Connect customers<\/a>The first contact. If it can&#039;t keep up with the pace of change, how can it hold up?<a href=\"https:\/\/mixdesk.com\/blog\/en\/importance-of-customer-service-system\/\">Quality service<\/a>The banner?<\/p>\n\n\n\n<p><strong>This is the meaning of AI training.<\/strong><\/p>\n\n\n\n<p>Even the most advanced AI model, if it lacks training and feedback, will only become a bottleneck in the process. Just like you won&#039;t let a newcomer employee take the job independently on the first day, AI agents can&#039;t rely on \u201csavage growth\u201d to adapt to the complex environment of customer service.<\/p>\n\n\n\n<p><a href=\"https:\/\/mixdesk.com\/blog\/en\/international-customer-service\/\">AI training<\/a>The goal is not just to fine-tune the answer, but more importantly to transform real data into the direction of action, so that AI can grow into a practitioner of brand standards and a solver of customer problems in continuous iteration.<\/p>\n\n\n\n<p><strong>To sum up in one sentence: AI training is the key method for AI agents to \u201cmaximize the value of customer service\u201d.<\/strong><\/p>\n\n\n\n<p>Next, let&#039;s talk about what AI training is and why it is right<a href=\"https:\/\/mixdesk.com\/blog\/en\/overseas-customer-service-system-drives-growth\/\">Customer service is crucial<\/a>, and what to do specifically.<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-top has-text-color has-background has-link-color wp-elements-9c6ee9ae044820660b1d6d124747c451\" style=\"color:#fffdc7;background-color:#121c1c;grid-template-columns:auto 60%\"><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group has-link-color wp-elements-f2de3e70f8024084c2bdddf6c2212f77\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" style=\"font-size:48px;font-weight:700;line-height:1.15\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Mixdesk <br>AI Agent<\/mark><\/h2>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-b5d18a43ccde08f87061c6c1720ea8fd\" style=\"color:#fffdc7\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/\"><strong>Learn More<\/strong>&nbsp;\u2192<\/a><\/p>\n<\/div><\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1024x683.jpeg\" alt=\"\" class=\"wp-image-1892 size-full\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1024x683.jpeg 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-300x200.jpeg 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-768x512.jpeg 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1536x1024.jpeg 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-2048x1365.jpeg 2048w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-18x12.jpeg 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-630x420.jpeg 630w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-696x464.jpeg 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1068x712.jpeg 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1920x1280.jpeg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<div class=\"wp-block-table-of-contents-block-table-of-contents-block\"><div class=\"eb-parent-wrapper eb-parent-eb-toc-bqte3\"><div class=\"eb-toc-container eb-toc-bqte3  eb-toc-is-not-sticky eb-toc-not-collapsible eb-toc-initially-not-collapsed eb-toc-scrollToTop style-1\" data-scroll-top=\"false\" data-scroll-top-icon=\"fas fa-angle-up\" data-collapsible=\"false\" data-sticky-hide-mobile=\"false\" data-sticky=\"false\" data-scroll-target=\"scroll_to_toc\" data-copy-link=\"false\" data-editor-type=\"\" data-hide-desktop=\"false\" data-hide-tab=\"false\" data-hide-mobile=\"false\" data-itemcollapsed=\"false\"><div class=\"eb-toc-header\"><div class=\"eb-toc-title\">Table of contents\uff1a<\/div><\/div><div class=\"eb-toc-wrapper\" data-headers=\"[{&quot;level&quot;:2,&quot;content&quot;:&quot;Mixdesk AI Agent&quot;,&quot;text&quot;:&quot;Mixdesk AI Agent&quot;,&quot;link&quot;:&quot;mixdesk-ai-agent&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;AI\\u8bad\\u7ec3101\\uff1a\\u4e3a\\u4ec0\\u4e48\\u6bcf\\u4e2aAI\\u4ee3\\u7406\\u90fd\\u4e0d\\u80fd\\u201c\\u653e\\u517b\\u201d&quot;,&quot;text&quot;:&quot;AI\\u8bad\\u7ec3101\\uff1a\\u4e3a\\u4ec0\\u4e48\\u6bcf\\u4e2aAI\\u4ee3\\u7406\\u90fd\\u4e0d\\u80fd\\u201c\\u653e\\u517b\\u201d&quot;,&quot;link&quot;:&quot;eb-table-content-1&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;\\u4ec0\\u4e48\\u662fAI\\u6559\\u7ec3\\uff1fAI\\u8bad\\u7ec3\\u7684\\u64cd\\u76d8\\u624b&quot;,&quot;text&quot;:&quot;\\u4ec0\\u4e48\\u662fAI\\u6559\\u7ec3\\uff1fAI\\u8bad\\u7ec3\\u7684\\u64cd\\u76d8\\u624b&quot;,&quot;link&quot;:&quot;eb-table-content-2&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;\\u6ca1\\u6709AI\\u8bad\\u7ec3\\u7684AI\\u4ee3\\u7406\\uff0c\\u662f\\u600e\\u4e48\\u201c\\u57ae\\u6389\\u201d\\u7684\\uff1f&quot;,&quot;text&quot;:&quot;\\u6ca1\\u6709AI\\u8bad\\u7ec3\\u7684AI\\u4ee3\\u7406\\uff0c\\u662f\\u600e\\u4e48\\u201c\\u57ae\\u6389\\u201d\\u7684\\uff1f&quot;,&quot;link&quot;:&quot;eb-table-content-3&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;AI\\u8bad\\u7ec3\\u4e09\\u90e8\\u66f2\\uff1a\\u4ece\\u6df7\\u4e71\\u5230\\u5353\\u8d8a&quot;,&quot;text&quot;:&quot;AI\\u8bad\\u7ec3\\u4e09\\u90e8\\u66f2\\uff1a\\u4ece\\u6df7\\u4e71\\u5230\\u5353\\u8d8a&quot;,&quot;link&quot;:&quot;eb-table-content-4&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;Mixdesk\\uff1a\\u8ba9\\u8bad\\u7ec3\\u6210\\u679c\\u771f\\u6b63\\u843d\\u5730\\u7684\\u5168\\u80fdAI\\u5ba2\\u670d&quot;,&quot;text&quot;:&quot;Mixdesk\\uff1a\\u8ba9\\u8bad\\u7ec3\\u6210\\u679c\\u771f\\u6b63\\u843d\\u5730\\u7684\\u5168\\u80fdAI\\u5ba2\\u670d&quot;,&quot;link&quot;:&quot;eb-table-content-5&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;AI\\u8bad\\u7ec3\\u6700\\u4f73\\u5b9e\\u8df5\\uff1a\\u9ad8\\u6548\\u6253\\u9020\\u5ba2\\u6237\\u670d\\u52a1\\u201c\\u751f\\u529b\\u519b\\u201d&quot;,&quot;text&quot;:&quot;AI\\u8bad\\u7ec3\\u6700\\u4f73\\u5b9e\\u8df5\\uff1a\\u9ad8\\u6548\\u6253\\u9020\\u5ba2\\u6237\\u670d\\u52a1\\u201c\\u751f\\u529b\\u519b\\u201d&quot;,&quot;link&quot;:&quot;eb-table-content-6&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;AI\\u8bad\\u7ec3\\uff0c\\u8ba9AI\\u4ee3\\u7406\\u6210\\u4e3a\\u670d\\u52a1\\u6536\\u76ca\\u653e\\u5927\\u5668&quot;,&quot;text&quot;:&quot;AI\\u8bad\\u7ec3\\uff0c\\u8ba9AI\\u4ee3\\u7406\\u6210\\u4e3a\\u670d\\u52a1\\u6536\\u76ca\\u653e\\u5927\\u5668&quot;,&quot;link&quot;:&quot;eb-table-content-7&quot;}]\" data-visible=\"[false,true,false,false,false,false]\" data-delete-headers=\"[{&quot;label&quot;:&quot;Mixdesk AI Agent&quot;,&quot;value&quot;:&quot;mixdesk-ai-agent&quot;,&quot;isDelete&quot;:true},{&quot;label&quot;:&quot;AI\\u8bad\\u7ec3101\\uff1a\\u4e3a\\u4ec0\\u4e48\\u6bcf\\u4e2aAI\\u4ee3\\u7406\\u90fd\\u4e0d\\u80fd\\u201c\\u653e\\u517b\\u201d&quot;,&quot;value&quot;:&quot;ai\\u8bad\\u7ec3101\\uff1a\\u4e3a\\u4ec0\\u4e48\\u6bcf\\u4e2aai\\u4ee3\\u7406\\u90fd\\u4e0d\\u80fd\\u653e\\u517b&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u4ec0\\u4e48\\u662fAI\\u6559\\u7ec3\\uff1fAI\\u8bad\\u7ec3\\u7684\\u64cd\\u76d8\\u624b&quot;,&quot;value&quot;:&quot;\\u4ec0\\u4e48\\u662fai\\u6559\\u7ec3\\uff1fai\\u8bad\\u7ec3\\u7684\\u64cd\\u76d8\\u624b&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u6ca1\\u6709AI\\u8bad\\u7ec3\\u7684AI\\u4ee3\\u7406\\uff0c\\u662f\\u600e\\u4e48\\u201c\\u57ae\\u6389\\u201d\\u7684\\uff1f&quot;,&quot;value&quot;:&quot;\\u6ca1\\u6709ai\\u8bad\\u7ec3\\u7684ai\\u4ee3\\u7406\\uff0c\\u662f\\u600e\\u4e48\\u57ae\\u6389\\u7684\\uff1f&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;AI\\u8bad\\u7ec3\\u4e09\\u90e8\\u66f2\\uff1a\\u4ece\\u6df7\\u4e71\\u5230\\u5353\\u8d8a&quot;,&quot;value&quot;:&quot;ai\\u8bad\\u7ec3\\u4e09\\u90e8\\u66f2\\uff1a\\u4ece\\u6df7\\u4e71\\u5230\\u5353\\u8d8a&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;Mixdesk\\uff1a\\u8ba9\\u8bad\\u7ec3\\u6210\\u679c\\u771f\\u6b63\\u843d\\u5730\\u7684\\u5168\\u80fdAI\\u5ba2\\u670d&quot;,&quot;value&quot;:&quot;mixdesk\\uff1a\\u8ba9\\u8bad\\u7ec3\\u6210\\u679c\\u771f\\u6b63\\u843d\\u5730\\u7684\\u5168\\u80fdai\\u5ba2\\u670d&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;AI\\u8bad\\u7ec3\\u6700\\u4f73\\u5b9e\\u8df5\\uff1a\\u9ad8\\u6548\\u6253\\u9020\\u5ba2\\u6237\\u670d\\u52a1\\u201c\\u751f\\u529b\\u519b\\u201d&quot;,&quot;value&quot;:&quot;ai\\u8bad\\u7ec3\\u6700\\u4f73\\u5b9e\\u8df5\\uff1a\\u9ad8\\u6548\\u6253\\u9020\\u5ba2\\u6237\\u670d\\u52a1\\u751f\\u529b\\u519b&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;AI\\u8bad\\u7ec3\\uff0c\\u8ba9AI\\u4ee3\\u7406\\u6210\\u4e3a\\u670d\\u52a1\\u6536\\u76ca\\u653e\\u5927\\u5668&quot;,&quot;value&quot;:&quot;ai\\u8bad\\u7ec3\\uff0c\\u8ba9ai\\u4ee3\\u7406\\u6210\\u4e3a\\u670d\\u52a1\\u6536\\u76ca\\u653e\\u5927\\u5668&quot;,&quot;isDelete&quot;:false}]\" data-smooth=\"true\" data-top-offset=\"\"><div class=\"eb-toc__list-wrap\"><ul class='eb-toc__list'><li><a href=\"#eb-table-content-1\">AI Training 101: Why can&#039;t every AI agent be &#034;stocked\u201d<\/a><li><a href=\"#eb-table-content-2\">What is an AI coach? AI-trained trader<\/a><li><a href=\"#eb-table-content-3\">How did an AI agent without AI training \u201ccollapse\u201d?<\/a><li><a href=\"#eb-table-content-4\">AI Training Trilogy: From Chaos to Excellence<\/a><li><a href=\"#eb-table-content-5\">Mixdesk: An all-around AI customer service that makes training results truly come true<\/a><li><a href=\"#eb-table-content-6\">AI training best practices: Efficiently build a \u201cvitality army\u201d for customer service<\/a><li><a href=\"#eb-table-content-7\">AI training, let AI agents become service revenue amplifier<\/a><\/ul><\/div><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">AI Training 101: Why can&#039;t every AI agent be &#034;stocked\u201d<\/h2>\n\n\n\n<p>If you have ever brought a new employee, you know that even the smartest people need training, coaching, and practical experience.<a href=\"https:\/\/mixdesk.com\/blog\/en\/overseas-customer-service-system-multi-channel\/\">AI agent<\/a>The same is true, it will not be perfect on the first day after deployment.<\/p>\n\n\n\n<p>Note that the AI training mentioned here is not the basic \u201dchatbot configuration&#034; set.<a href=\"https:\/\/mixdesk.com\/blog\/en\/multilingual-overseas-customer-service-system\/\">Traditional chatbots<\/a>It relies on scripts and standard questions and answers, while AI training uses real customer conversations for continuous optimization, which is far smarter.<\/p>\n\n\n\n<p>The core of AI training is to continuously improve AI processing through real interaction, user feedback and data analysis.<a href=\"https:\/\/mixdesk.com\/blog\/en\/overseas-customer-service-automation\/\">Customer service scenario<\/a>The ability. It not only teaches AI \u201chow to say\u201d, but also \u201cwhen to say\u201d and \u201cwhy to say so.\u201d<\/p>\n\n\n\n<p><strong>\uff5cRelated reading\uff5c<\/strong><\/p>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-3513 post type-post status-publish format-standard has-post-thumbnail category-ai tag-ai-service\">\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-agent-training\/\" target=\"_self\"  ><img decoding=\"async\" width=\"1336\" height=\"966\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\u5982\u4f55\u901a\u8fc7AI\u8bad\u7ec3\uff0c\u8ba9\u4f60\u7684AI\u4ee3\u7406\u6210\u4e3a\u5ba2\u6237\u670d\u52a1\u7684\u8d85\u5f3a\u6218\u529b\" style=\"object-fit:cover;\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b.png 1336w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b-300x217.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b-1024x740.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b-768x555.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b-581x420.png 581w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b-696x503.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b-1068x772.png 1068w\" sizes=\"(max-width: 1336px) 100vw, 1336px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\"><h2 style=\"color:#00da5d;\" class=\"has-link-color wp-elements-258af4e08008274b56f64fc778aa52e9 wp-block-post-title has-text-color\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-agent-training\/\" target=\"_self\" >How to pass AI training to make your AI agent a super combat power for customer service<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">What is an AI coach? AI-trained trader<\/h2>\n\n\n\n<p>AI coaches are the \u201ccoaches\u201d behind AI training. They analyze every interaction between AI and customers, identify problems, design training, and ultimately promote the continuous advancement of AI agents&#039; capabilities.<\/p>\n\n\n\n<p>The AI coach can be understood as the immediate boss of the AI agent. They must formulate growth plans for AI, evaluate performance, provide feedback, and improve \u201ccombat capabilities\u201d.<\/p>\n\n\n\n<p>A good AI coach will combine customer feedback, upgrade path and dialogue data, from expression, tone to functional access.\uff0c<a href=\"https:\/\/mixdesk.com\/blog\/en\/overseas-customer-service-system-ranking\/\">Fully optimize the response logic of AI<\/a>\u3002 They will not \u201chard-code\u201d the answer, but use training strategies to help AI establish a self-optimization mechanism-just like cultivating an employee who can take the lead.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How did an AI agent without AI training \u201ccollapse\u201d?<\/h2>\n\n\n\n<p>Let&#039;s get straight to the point: if there is no AI training, AI agents will not be able to bear the real<a href=\"https:\/\/mixdesk.com\/blog\/en\/overseas-customer-service-system\/\">Customer service responsibility<\/a>, Common problems include\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Misunderstand the customer&#039;s intentions and answer the wrong questions\uff1b<\/li>\n\n\n\n<li>Upgrade to labor at every turn to reduce efficiency\uff1b<\/li>\n\n\n\n<li>Output outdated or inconsistent answers, damaging the brand image.<\/li>\n<\/ul>\n\n\n\n<p>Once customers start to feel that &#034;AI is unreliable\u201d, satisfaction will plummet and the turnover rate will increase.\uff0c<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-solutions\/\">Customer service team pressure<\/a>A sharp increase.<\/p>\n\n\n\n<p>And through systematic AI training\uff0c<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-function\/\">AI agent<\/a>Just like a good customer service, it can grow with business changes, and truly share the service pressure to achieve an efficient, accurate, and brand-consistent service experience.<\/p>\n\n\n\n<p><strong>\uff5cRelated reading\uff5c<\/strong><\/p>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-3440 post type-post status-publish format-standard has-post-thumbnail category-ai tag-ai-service\">\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-training-2\/\" target=\"_self\"  ><img decoding=\"async\" width=\"1490\" height=\"986\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/1-6.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\u5f00\u59cb\u8bad\u7ec3 AI \u5ba2\u670d\u4ee5\u5b9e\u73b0\u6700\u4f73\u6027\u80fd\u7684 5 \u79cd\u65b9\u6cd5\" style=\"object-fit:cover;\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/1-6.png 1490w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/1-6-300x199.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/1-6-1024x678.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/1-6-768x508.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/1-6-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/1-6-635x420.png 635w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/1-6-696x461.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/03\/1-6-1068x707.png 1068w\" sizes=\"(max-width: 1490px) 100vw, 1490px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\"><h2 style=\"color:#00da5d;\" class=\"has-link-color wp-elements-258af4e08008274b56f64fc778aa52e9 wp-block-post-title has-text-color\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-training-2\/\" target=\"_self\" >5 ways to start training AI customer service for optimal performance<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">AI Training Trilogy: From Chaos to Excellence<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">The first step: identify shortcomings and accurately locate problems<\/h3>\n\n\n\n<p>You can&#039;t optimize problems that you can&#039;t see. This is also the starting point for AI training.<\/p>\n\n\n\n<p>The first thing an AI coach has to do is &#034;scout\u201d\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Which conversations are frequently upgraded?<\/li>\n\n\n\n<li>What problems caused the user to quit halfway?<\/li>\n\n\n\n<li>Which vocabulary or sentence patterns are repeatedly misunderstood by AI?<\/li>\n<\/ul>\n\n\n\n<p>Through data analysis, call logs, and customer feedback, AI coaches can quickly target problem areas. Only by knowing clearly where the problem is, can training have a direction. Just a little adjustment\uff0c<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-pre-sales\/\">Customer service quality<\/a>You can improve immediately.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">The second step: targeted training to improve the autonomous solution rate<\/h3>\n\n\n\n<p>After locking the problem, the next step is to \u201ctake the right medicine.&#034; AI training is not a complete overthrow, but a fine optimization\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Improve AI&#039;s algorithm for understanding intent\uff1b<\/li>\n\n\n\n<li>Adjust the wording of the reply to make it closer to the brand style\uff1b<\/li>\n\n\n\n<li>Update the knowledge base to avoid answering wrong questions\uff1b<\/li>\n\n\n\n<li>Access to the business system, so that AI has practical operational capabilities, such as automatic refunds, order modification, etc.<\/li>\n<\/ul>\n\n\n\n<p>The core goal of this stage is to improve \u201c<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-value\/\">Automatic resolution rate<\/a>\u201d(AR%)-that is, to allow AI agents to solve more problems on their own, reduce dependence on labor, and free up customer service resources.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/04\/img_v3_02em_a26ebaf2-d8b5-4385-b49d-695d0f8a9d4h-1024x683.png\" alt=\"\" class=\"wp-image-3542\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/04\/img_v3_02em_a26ebaf2-d8b5-4385-b49d-695d0f8a9d4h-1024x683.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/04\/img_v3_02em_a26ebaf2-d8b5-4385-b49d-695d0f8a9d4h-300x200.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/04\/img_v3_02em_a26ebaf2-d8b5-4385-b49d-695d0f8a9d4h-768x512.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/04\/img_v3_02em_a26ebaf2-d8b5-4385-b49d-695d0f8a9d4h-1536x1024.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/04\/img_v3_02em_a26ebaf2-d8b5-4385-b49d-695d0f8a9d4h-2048x1365.png 2048w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/04\/img_v3_02em_a26ebaf2-d8b5-4385-b49d-695d0f8a9d4h-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/04\/img_v3_02em_a26ebaf2-d8b5-4385-b49d-695d0f8a9d4h-630x420.png 630w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/04\/img_v3_02em_a26ebaf2-d8b5-4385-b49d-695d0f8a9d4h-696x464.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/04\/img_v3_02em_a26ebaf2-d8b5-4385-b49d-695d0f8a9d4h-1068x712.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/04\/img_v3_02em_a26ebaf2-d8b5-4385-b49d-695d0f8a9d4h-1920x1280.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">The third step: continuous optimization and construction of a closed loop of learning<\/h3>\n\n\n\n<p>AI training is not a task \u201conce and for all\u201d, but an ongoing process.<\/p>\n\n\n\n<p>AI coaches need to monitor training effectiveness\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Does AI apply the knowledge learned to other similar scenarios?<\/li>\n\n\n\n<li>Has customer satisfaction (CSAT) improved?<\/li>\n\n\n\n<li>Has the upgrade ratio decreased?<\/li>\n<\/ul>\n\n\n\n<p>If all indicators are developing for the better, then you can continue to expand the scope of training; if the effect is not good, you must re-examine it.<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-options\/\">Training strategy<\/a>\u3002 This feedback\u2014optimization\u2014retraining cycle is the key mechanism for the continuous improvement of AI capabilities.<\/p>\n\n\n\n<p><strong>\uff5cRelated reading\uff5c<\/strong><\/p>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-2667 post type-post status-publish format-standard has-post-thumbnail category-ai tag-ai-service\">\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-pre-sales\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" width=\"1392\" height=\"924\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u5ba2\u670d\u552e\u524d\u7684\u5e94\u7528\u573a\u666f.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"AI\u5ba2\u670d\u552e\u524d\u7684\u5e94\u7528\u573a\u666f\uff1a\u5982\u4f55\u63d0\u5347\u552e\u524d\u8f6c\u5316\u7387\uff1f\" style=\"object-fit:cover;\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u5ba2\u670d\u552e\u524d\u7684\u5e94\u7528\u573a\u666f.png 1392w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u5ba2\u670d\u552e\u524d\u7684\u5e94\u7528\u573a\u666f-300x199.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u5ba2\u670d\u552e\u524d\u7684\u5e94\u7528\u573a\u666f-1024x680.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u5ba2\u670d\u552e\u524d\u7684\u5e94\u7528\u573a\u666f-768x510.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u5ba2\u670d\u552e\u524d\u7684\u5e94\u7528\u573a\u666f-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u5ba2\u670d\u552e\u524d\u7684\u5e94\u7528\u573a\u666f-633x420.png 633w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u5ba2\u670d\u552e\u524d\u7684\u5e94\u7528\u573a\u666f-696x462.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u5ba2\u670d\u552e\u524d\u7684\u5e94\u7528\u573a\u666f-1068x709.png 1068w\" sizes=\"(max-width: 1392px) 100vw, 1392px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\"><h2 style=\"color:#00da5d;\" class=\"has-link-color wp-elements-258af4e08008274b56f64fc778aa52e9 wp-block-post-title has-text-color\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-pre-sales\/\" target=\"_self\" >AI customer service pre-sales application scenarios: How to improve the pre-sales conversion rate?<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Mixdesk: An all-around AI customer service that makes training results truly come true<\/h2>\n\n\n\n<p>Of course, AI training methods alone are not enough, and implementation also requires strong platform support.<\/p>\n\n\n\n<p>This is exactly <strong>Mixdesk AI Agent<\/strong> A place to show off your abilities.<\/p>\n\n\n\n<p>It is not only a<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-training\/\">Chatbot<\/a>, It is an agent built on a large language model, supporting <a href=\"https:\/\/mixdesk.com\/blog\/en\/mcp-intelligent-customer-service\/\">7x24h online service<\/a>, Through AI training and person-to-person system, to truly \u201cserve customers like your best customer service\u201d.<\/p>\n\n\n\n<p>You can freely define the role, tone, and service goals of the AI agent, and use professional corpus for targeted training to reproduce the best customer service performance. Whether it is active marketing, answering questions, or handling after-sales, Mixdesk can respond independently throughout the process, performing silky, professional, or even beyond.<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-service\/\">Human customer service<\/a>Stability and affinity.<\/p>\n\n\n\n<p>Moreover, in complex scenarios, Mixdesk can work seamlessly with manual customer service, automatically identify the difficulty of the problem and transfer it intelligently, realizing the perfect convergence of \u201ccustomer non-perception\u201d, greatly improving service efficiency and customer satisfaction.<\/p>\n\n\n\n<p>It can be said\uff0c<strong>Mixdesk is a bridge to turn AI training results into business combat power<\/strong>\u3002 With it, your AI agent can not only \u201cspeak\u201d, but can truly<a href=\"https:\/\/mixdesk.com\/blog\/en\/mcp-intelligent-customer-service\/\">\u201cUnderstand service\u201d, &#034;Know marketing\u201d, \u201ccan solve\u201d<\/a>\u3002<\/p>\n\n\n\n<p><strong>\uff5cRelated reading\uff5c<\/strong><\/p>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-2673 post type-post status-publish format-standard has-post-thumbnail category-ai tag-ai-service\">\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-options\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" width=\"1392\" height=\"926\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u5982\u4f55\u9009\u62e9\u9002\u5408\u4f01\u4e1a\u7684AI\u5ba2\u670d\u5de5\u5177.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\u5982\u4f55\u9009\u62e9\u9002\u5408\u4f01\u4e1a\u7684AI\u5ba2\u670d\u5de5\u5177\uff1f\u5168\u9762\u6307\u5357\u4e0e\u63a8\u8350\" style=\"object-fit:cover;\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u5982\u4f55\u9009\u62e9\u9002\u5408\u4f01\u4e1a\u7684AI\u5ba2\u670d\u5de5\u5177.png 1392w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u5982\u4f55\u9009\u62e9\u9002\u5408\u4f01\u4e1a\u7684AI\u5ba2\u670d\u5de5\u5177-300x200.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u5982\u4f55\u9009\u62e9\u9002\u5408\u4f01\u4e1a\u7684AI\u5ba2\u670d\u5de5\u5177-1024x681.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u5982\u4f55\u9009\u62e9\u9002\u5408\u4f01\u4e1a\u7684AI\u5ba2\u670d\u5de5\u5177-768x511.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u5982\u4f55\u9009\u62e9\u9002\u5408\u4f01\u4e1a\u7684AI\u5ba2\u670d\u5de5\u5177-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u5982\u4f55\u9009\u62e9\u9002\u5408\u4f01\u4e1a\u7684AI\u5ba2\u670d\u5de5\u5177-631x420.png 631w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u5982\u4f55\u9009\u62e9\u9002\u5408\u4f01\u4e1a\u7684AI\u5ba2\u670d\u5de5\u5177-696x463.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u5982\u4f55\u9009\u62e9\u9002\u5408\u4f01\u4e1a\u7684AI\u5ba2\u670d\u5de5\u5177-1068x710.png 1068w\" sizes=\"(max-width: 1392px) 100vw, 1392px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\"><h2 style=\"color:#00da5d;\" class=\"has-link-color wp-elements-258af4e08008274b56f64fc778aa52e9 wp-block-post-title has-text-color\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-options\/\" target=\"_self\" >How to choose the AI customer service tool suitable for the enterprise? Comprehensive guide and recommendations<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">AI training best practices: Efficiently build a \u201cvitality army\u201d for customer service<\/h2>\n\n\n\n<p>You won&#039;t say to human customer service, \u201cIt&#039;s up to you\u201d, and so will AI agents. High-quality AI training requires methodology.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1.  Use real customer conversations instead of imagined scenarios<\/h3>\n\n\n\n<p><a href=\"https:\/\/mixdesk.com\/blog\/en\/intelligent-customer-service-architecture\/\">AI learning<\/a>The best material is first-line customer service data. Instead of using fabricated cases, it is better to use actual conversations for training, so that it can better capture \u201cunstructured information\u201d such as language details, user emotions, and hidden intentions.<\/p>\n\n\n\n<p>Start with high-frequency scenarios, such as refunds, address changes, password resets, etc. Solve these problems\uff0c<a href=\"https:\/\/mixdesk.com\/blog\/en\/intelligent-customer-service-construction\/\">Customer satisfaction<\/a>Rise immediately.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2.  Feedback should be specific and actionable<\/h3>\n\n\n\n<p>Vague suggestions like \u201dplease answer with more warmth&#034; are useless.<a href=\"https:\/\/mixdesk.com\/blog\/en\/intelligent-customer-service-robot\/\">Effective AI training<\/a>Need to be precisely expressed, such as\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use the opening of \u201cSorry for the inconvenience\u201d to show empathy\uff1b<\/li>\n\n\n\n<li>Set clear handover conditions (such as manual transfer after 3 failures)\uff1b<\/li>\n\n\n\n<li>Avoid using wording such as \u201cplease wait patiently\u201d that may cause disgust to customers.<\/li>\n<\/ul>\n\n\n\n<p>Clear feedback = <a href=\"https:\/\/mixdesk.com\/blog\/en\/intelligent-customer-service-solutions\/\">Effective training<\/a> = Smarter AI.<\/p>\n\n\n\n<div class=\"wp-block-cover aligncenter has-small-font-size\" style=\"min-height:237px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center is-image-fill has-background\" style=\"background-color:#70d28961;font-size:29px;grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png);background-position:50% 50%\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"659\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png\" alt=\"\" class=\"wp-image-2643 size-full\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-300x193.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-768x494.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1536x989.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-653x420.png 653w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-696x448.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1068x687.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1.png 1616w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-align-left has-white-color has-text-color\" style=\"font-size:12px\">Mixdesk is an overseas multi-channel intelligent customer communication platform that can unify multiple channels such as Facebook, Instagram, WhatsApp, Line, Telegram, and Email to help companies communicate and serve customers. Mixdesk also supports AI employee functions, allowing enterprises to achieve more efficient automated customer service.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-fill\" style=\"font-size:14px\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"https:\/\/chat.mix-chat.com\/chatlink.html?eid=bebf26f4921fc35e78530a3a00b4bd96&amp;utm=blog\" style=\"border-radius:13px;background-color:#00da5d\" target=\"_blank\" rel=\"noreferrer noopener\">Consult now<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">3.  Prioritize high-impact scenarios<\/h3>\n\n\n\n<p>Limited training resources, give priority to those scenarios that have the greatest impact on customer service\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Frequently upgraded issues\uff1b<\/li>\n\n\n\n<li>\u201cKey fields\u201d that affect CSAT\uff1b<\/li>\n\n\n\n<li>AI handles complex problems with high failure rates.<\/li>\n<\/ul>\n\n\n\n<p>Focusing on these areas can bring about a qualitative leap as quickly as possible.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4.  Don&#039;t overtrain and avoid noise<\/h3>\n\n\n\n<p>The more training, the better the effect? It is not.<\/p>\n\n\n\n<p>Redundant, repetitive, or invalid training data will only make AI \u201cmore chaotic\u201d and lead to inconsistent behavior. Truly effective training is precise and concise\u3001<a href=\"https:\/\/mixdesk.com\/blog\/en\/intelligent-customer-service\/\">Valuable high quality<\/a>input.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5.  Do differentiated training for different customer groups<\/h3>\n\n\n\n<p>AI training must also be &#034;individualized&#034;. For example\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In the face of VIP customers, the tone should be more caring and the response should be more rapid.\uff1b<\/li>\n\n\n\n<li>For new users, the instructions should be more detailed and the guidance clearer.<\/li>\n<\/ul>\n\n\n\n<p>Even different channels (such as chat, email, voice) must be designed differently<a href=\"https:\/\/mixdesk.com\/blog\/en\/mixdesk-ai-agent\/\">AI response strategy<\/a>\u3002 This kind of customized training can make<a href=\"https:\/\/mixdesk.com\/blog\/en\/tiktok-refugee\/\">AI in various customer service scenarios<\/a>Both are at ease.<\/p>\n\n\n\n<p><strong>\uff5cRelated reading\uff5c<\/strong><\/p>\n\n\n\n<div class=\"wp-block-query is-layout-flow wp-block-query-is-layout-flow\"><ul class=\"wp-block-post-template is-layout-flow wp-block-post-template-is-layout-flow\"><li class=\"wp-block-post post-3515 post type-post status-publish format-standard has-post-thumbnail category-ai tag-ai-service\">\n\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:25%\"><figure class=\"wp-block-post-featured-image\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/agent-artificial-intelligence\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" width=\"1658\" height=\"1098\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u667a\u80fd\u5ba2\u670d\u673a\u5668\u4eba\u89e3\u51b3\u65b9\u6848.png\" class=\"attachment-post-thumbnail size-post-thumbnail wp-post-image\" alt=\"\u4ee3\u7406\u4eba\u5de5\u667a\u80fd\u4e0d\u662f\u672a\u6765\uff0c\u5b83\u5df2\u7ecf\u5b58\u5728\uff01\" style=\"object-fit:cover;\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u667a\u80fd\u5ba2\u670d\u673a\u5668\u4eba\u89e3\u51b3\u65b9\u6848.png 1658w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u667a\u80fd\u5ba2\u670d\u673a\u5668\u4eba\u89e3\u51b3\u65b9\u6848-300x199.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u667a\u80fd\u5ba2\u670d\u673a\u5668\u4eba\u89e3\u51b3\u65b9\u6848-1024x678.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u667a\u80fd\u5ba2\u670d\u673a\u5668\u4eba\u89e3\u51b3\u65b9\u6848-768x509.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u667a\u80fd\u5ba2\u670d\u673a\u5668\u4eba\u89e3\u51b3\u65b9\u6848-1536x1017.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u667a\u80fd\u5ba2\u670d\u673a\u5668\u4eba\u89e3\u51b3\u65b9\u6848-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u667a\u80fd\u5ba2\u670d\u673a\u5668\u4eba\u89e3\u51b3\u65b9\u6848-634x420.png 634w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u667a\u80fd\u5ba2\u670d\u673a\u5668\u4eba\u89e3\u51b3\u65b9\u6848-696x461.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/AI\u667a\u80fd\u5ba2\u670d\u673a\u5668\u4eba\u89e3\u51b3\u65b9\u6848-1068x707.png 1068w\" sizes=\"(max-width: 1658px) 100vw, 1658px\" \/><\/a><\/figure><\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:75%\"><h2 style=\"color:#00da5d;\" class=\"has-link-color wp-elements-258af4e08008274b56f64fc778aa52e9 wp-block-post-title has-text-color\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/agent-artificial-intelligence\/\" target=\"_self\" >Agent artificial intelligence is not the future, it already exists!<\/a><\/h2><\/div>\n<\/div>\n\n<\/li><\/ul><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">AI training, let AI agents become service revenue amplifier<\/h2>\n\n\n\n<p>AI will not \u201cgrow up by itself\u201d, but under the guidance of correct AI training, it can become the most trusted member of your team.<\/p>\n\n\n\n<p>If you want someone who can really solve problems for customers and deliver brand value\u3001<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-trends\/\">AI agent that promotes customer service upgrades<\/a>, Then don&#039;t ignore the power of AI training.<\/p>\n\n\n\n<p>At Mixdesk, we regard AI training as an important part of our AI management strategy to help our customers create \u201cevolving\u201d intelligent agents. From problem analysis, design training to continuous monitoring, to create truly efficient and controllable\u3001<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-automation\/\">Optimized AI customer service team<\/a>\u3002<\/p>\n\n\n\n<p><strong>AI training is not cost, but leverage.<\/strong><\/p>\n\n\n\n<p>It can turn a cold model into the highlight of the service experience, the driving force of customer satisfaction, and even the key engine of business growth.<\/p>\n\n\n\n<p><strong>(Want to know more? You can directly add the contact information of the business consultant to obtain an exclusive customer acquisition plan.)<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline td_btn_small is-style-outline--df7f5da9dccf019f0baf71ff7eea6e01\"><a class=\"wp-block-button__link wp-element-button\"><strong>WhatsApp\uff1a<\/strong>852 51076652<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline td_btn_small is-style-outline--ce782eb3abf04df7c4b2ec398a9078dd\"><a class=\"wp-block-button__link wp-element-button\">LINE ID\uff1amixdesk<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline td_btn_small is-style-outline--a77da0f19c4c934c7b1ff8257277870e\"><a class=\"wp-block-button__link wp-element-button\">WeChat\uff1a MIX_Pika77<\/a><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>AI will not \u201cgrow up by itself\u201d, but under the guidance of correct AI training, it can become the most trusted member of your team.<\/p>","protected":false},"author":5,"featured_media":2711,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_eb_attr":"","footnotes":""},"categories":[45],"tags":[111],"class_list":{"0":"post-3513","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-ai","8":"tag-ai-service"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u5982\u4f55\u901a\u8fc7AI\u8bad\u7ec3\uff0c\u8ba9\u4f60\u7684AI\u4ee3\u7406\u6210\u4e3a\u5ba2\u6237\u670d\u52a1\u7684\u8d85\u5f3a\u6218\u529b - Blog | Mixdesk<\/title>\n<meta name=\"description\" content=\"AI\u4e0d\u4f1a\u201c\u81ea\u5df1\u957f\u5927\u201d\uff0c\u4f46\u5728\u6b63\u786e\u7684AI\u8bad\u7ec3\u5f15\u5bfc\u4e0b\uff0c\u5b83\u53ef\u4ee5\u6210\u4e3a\u4f60\u56e2\u961f\u4e2d\u6700\u503c\u5f97\u4fe1\u8d56\u7684\u6210\u5458\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mixdesk.com\/blog\/en\/ai-agent-training\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u5982\u4f55\u901a\u8fc7AI\u8bad\u7ec3\uff0c\u8ba9\u4f60\u7684AI\u4ee3\u7406\u6210\u4e3a\u5ba2\u6237\u670d\u52a1\u7684\u8d85\u5f3a\u6218\u529b - Blog | Mixdesk\" \/>\n<meta property=\"og:description\" content=\"AI\u4e0d\u4f1a\u201c\u81ea\u5df1\u957f\u5927\u201d\uff0c\u4f46\u5728\u6b63\u786e\u7684AI\u8bad\u7ec3\u5f15\u5bfc\u4e0b\uff0c\u5b83\u53ef\u4ee5\u6210\u4e3a\u4f60\u56e2\u961f\u4e2d\u6700\u503c\u5f97\u4fe1\u8d56\u7684\u6210\u5458\u3002\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mixdesk.com\/blog\/en\/ai-agent-training\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog | Mixdesk\" \/>\n<meta property=\"article:published_time\" content=\"2025-04-16T05:51:45+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-04-16T05:51:49+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1336\" \/>\n\t<meta property=\"og:image:height\" content=\"966\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Marshall\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marshall\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mixdesk.com\/blog\/ai-agent-training\/\",\"url\":\"https:\/\/mixdesk.com\/blog\/ai-agent-training\/\",\"name\":\"\u5982\u4f55\u901a\u8fc7AI\u8bad\u7ec3\uff0c\u8ba9\u4f60\u7684AI\u4ee3\u7406\u6210\u4e3a\u5ba2\u6237\u670d\u52a1\u7684\u8d85\u5f3a\u6218\u529b - Blog | Mixdesk\",\"isPartOf\":{\"@id\":\"https:\/\/mixdesk.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/mixdesk.com\/blog\/ai-agent-training\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/mixdesk.com\/blog\/ai-agent-training\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b.png\",\"datePublished\":\"2025-04-16T05:51:45+00:00\",\"dateModified\":\"2025-04-16T05:51:49+00:00\",\"author\":{\"@id\":\"https:\/\/mixdesk.com\/blog\/#\/schema\/person\/1e3620e1cbcfb15781e13469e178b719\"},\"description\":\"AI\u4e0d\u4f1a\u201c\u81ea\u5df1\u957f\u5927\u201d\uff0c\u4f46\u5728\u6b63\u786e\u7684AI\u8bad\u7ec3\u5f15\u5bfc\u4e0b\uff0c\u5b83\u53ef\u4ee5\u6210\u4e3a\u4f60\u56e2\u961f\u4e2d\u6700\u503c\u5f97\u4fe1\u8d56\u7684\u6210\u5458\u3002\",\"breadcrumb\":{\"@id\":\"https:\/\/mixdesk.com\/blog\/ai-agent-training\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mixdesk.com\/blog\/ai-agent-training\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/mixdesk.com\/blog\/ai-agent-training\/#primaryimage\",\"url\":\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b.png\",\"contentUrl\":\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b.png\",\"width\":1336,\"height\":966},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mixdesk.com\/blog\/ai-agent-training\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u9996\u9875\",\"item\":\"https:\/\/mixdesk.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"\u5982\u4f55\u901a\u8fc7AI\u8bad\u7ec3\uff0c\u8ba9\u4f60\u7684AI\u4ee3\u7406\u6210\u4e3a\u5ba2\u6237\u670d\u52a1\u7684\u8d85\u5f3a\u6218\u529b\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/mixdesk.com\/blog\/#website\",\"url\":\"https:\/\/mixdesk.com\/blog\/\",\"name\":\"Blog | Mixdesk\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/mixdesk.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/mixdesk.com\/blog\/#\/schema\/person\/1e3620e1cbcfb15781e13469e178b719\",\"name\":\"Marshall\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/mixdesk.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/499577627d38ca7a52a27b86d21c2eac?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/499577627d38ca7a52a27b86d21c2eac?s=96&d=mm&r=g\",\"caption\":\"Marshall\"},\"url\":\"https:\/\/mixdesk.com\/blog\/en\/author\/fupengyu\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u5982\u4f55\u901a\u8fc7AI\u8bad\u7ec3\uff0c\u8ba9\u4f60\u7684AI\u4ee3\u7406\u6210\u4e3a\u5ba2\u6237\u670d\u52a1\u7684\u8d85\u5f3a\u6218\u529b - Blog | Mixdesk","description":"AI\u4e0d\u4f1a\u201c\u81ea\u5df1\u957f\u5927\u201d\uff0c\u4f46\u5728\u6b63\u786e\u7684AI\u8bad\u7ec3\u5f15\u5bfc\u4e0b\uff0c\u5b83\u53ef\u4ee5\u6210\u4e3a\u4f60\u56e2\u961f\u4e2d\u6700\u503c\u5f97\u4fe1\u8d56\u7684\u6210\u5458\u3002","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mixdesk.com\/blog\/en\/ai-agent-training\/","og_locale":"en_US","og_type":"article","og_title":"\u5982\u4f55\u901a\u8fc7AI\u8bad\u7ec3\uff0c\u8ba9\u4f60\u7684AI\u4ee3\u7406\u6210\u4e3a\u5ba2\u6237\u670d\u52a1\u7684\u8d85\u5f3a\u6218\u529b - Blog | Mixdesk","og_description":"AI\u4e0d\u4f1a\u201c\u81ea\u5df1\u957f\u5927\u201d\uff0c\u4f46\u5728\u6b63\u786e\u7684AI\u8bad\u7ec3\u5f15\u5bfc\u4e0b\uff0c\u5b83\u53ef\u4ee5\u6210\u4e3a\u4f60\u56e2\u961f\u4e2d\u6700\u503c\u5f97\u4fe1\u8d56\u7684\u6210\u5458\u3002","og_url":"https:\/\/mixdesk.com\/blog\/en\/ai-agent-training\/","og_site_name":"Blog | Mixdesk","article_published_time":"2025-04-16T05:51:45+00:00","article_modified_time":"2025-04-16T05:51:49+00:00","og_image":[{"width":1336,"height":966,"url":"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b.png","type":"image\/png"}],"author":"Marshall","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Marshall","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mixdesk.com\/blog\/ai-agent-training\/","url":"https:\/\/mixdesk.com\/blog\/ai-agent-training\/","name":"\u5982\u4f55\u901a\u8fc7AI\u8bad\u7ec3\uff0c\u8ba9\u4f60\u7684AI\u4ee3\u7406\u6210\u4e3a\u5ba2\u6237\u670d\u52a1\u7684\u8d85\u5f3a\u6218\u529b - Blog | Mixdesk","isPartOf":{"@id":"https:\/\/mixdesk.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/mixdesk.com\/blog\/ai-agent-training\/#primaryimage"},"image":{"@id":"https:\/\/mixdesk.com\/blog\/ai-agent-training\/#primaryimage"},"thumbnailUrl":"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b.png","datePublished":"2025-04-16T05:51:45+00:00","dateModified":"2025-04-16T05:51:49+00:00","author":{"@id":"https:\/\/mixdesk.com\/blog\/#\/schema\/person\/1e3620e1cbcfb15781e13469e178b719"},"description":"AI\u4e0d\u4f1a\u201c\u81ea\u5df1\u957f\u5927\u201d\uff0c\u4f46\u5728\u6b63\u786e\u7684AI\u8bad\u7ec3\u5f15\u5bfc\u4e0b\uff0c\u5b83\u53ef\u4ee5\u6210\u4e3a\u4f60\u56e2\u961f\u4e2d\u6700\u503c\u5f97\u4fe1\u8d56\u7684\u6210\u5458\u3002","breadcrumb":{"@id":"https:\/\/mixdesk.com\/blog\/ai-agent-training\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mixdesk.com\/blog\/ai-agent-training\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mixdesk.com\/blog\/ai-agent-training\/#primaryimage","url":"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b.png","contentUrl":"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/01\/\u667a\u80fd\u5ba2\u670d\u53ef\u4ee5\u7528MCP\u561b.png","width":1336,"height":966},{"@type":"BreadcrumbList","@id":"https:\/\/mixdesk.com\/blog\/ai-agent-training\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u9996\u9875","item":"https:\/\/mixdesk.com\/blog\/"},{"@type":"ListItem","position":2,"name":"\u5982\u4f55\u901a\u8fc7AI\u8bad\u7ec3\uff0c\u8ba9\u4f60\u7684AI\u4ee3\u7406\u6210\u4e3a\u5ba2\u6237\u670d\u52a1\u7684\u8d85\u5f3a\u6218\u529b"}]},{"@type":"WebSite","@id":"https:\/\/mixdesk.com\/blog\/#website","url":"https:\/\/mixdesk.com\/blog\/","name":"Blog | Mixdesk","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mixdesk.com\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/mixdesk.com\/blog\/#\/schema\/person\/1e3620e1cbcfb15781e13469e178b719","name":"Marshall","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/mixdesk.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/499577627d38ca7a52a27b86d21c2eac?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/499577627d38ca7a52a27b86d21c2eac?s=96&d=mm&r=g","caption":"Marshall"},"url":"https:\/\/mixdesk.com\/blog\/en\/author\/fupengyu\/"}]}},"_links":{"self":[{"href":"https:\/\/mixdesk.com\/blog\/en\/wp-json\/wp\/v2\/posts\/3513"}],"collection":[{"href":"https:\/\/mixdesk.com\/blog\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mixdesk.com\/blog\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mixdesk.com\/blog\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/mixdesk.com\/blog\/en\/wp-json\/wp\/v2\/comments?post=3513"}],"version-history":[{"count":5,"href":"https:\/\/mixdesk.com\/blog\/en\/wp-json\/wp\/v2\/posts\/3513\/revisions"}],"predecessor-version":[{"id":3563,"href":"https:\/\/mixdesk.com\/blog\/en\/wp-json\/wp\/v2\/posts\/3513\/revisions\/3563"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mixdesk.com\/blog\/en\/wp-json\/wp\/v2\/media\/2711"}],"wp:attachment":[{"href":"https:\/\/mixdesk.com\/blog\/en\/wp-json\/wp\/v2\/media?parent=3513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mixdesk.com\/blog\/en\/wp-json\/wp\/v2\/categories?post=3513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mixdesk.com\/blog\/en\/wp-json\/wp\/v2\/tags?post=3513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}