{"id":4360,"date":"2025-10-21T10:30:00","date_gmt":"2025-10-21T02:30:00","guid":{"rendered":"https:\/\/mixdesk.com\/blog\/?p=4360"},"modified":"2025-10-20T09:32:14","modified_gmt":"2025-10-20T01:32:14","slug":"facebook-chat-order","status":"publish","type":"post","link":"https:\/\/mixdesk.com\/blog\/en\/facebook-chat-order\/","title":{"rendered":"6 practical skills for Facebook chat orders: 150% increase in conversion rate%"},"content":{"rendered":"<p><em>Author of this article\uff1a<a href=\"https:\/\/mixdesk.com\/blog\/en\/author\/fiona\/\">Fiona<\/a><\/em><\/p>\n\n\n\n<p><em>At an industry summit of cross-border e-commerce, Zhang Ming, the operations director of C brand, complained to his peers: \u201cOur Facebook ads have brought many user likes and comments, but few are really willing to chat. Sometimes the customer service picks up the conversation right away, but they always miss the opportunity for various reasons. \u201d<\/em><em>Li Jie, the head of the D brand on the opposite side, leaned back in his chair and smiled: \u201cIt sounds like you are using a \u2018messaging tool\u2019 instead of a chat list tool. After we changed to a customer service system that can be automatically assigned, layered with tags, and triggered by intelligence, Facebook interactions have doubled in a single month, and customer service efficiency has improved. \u201d<\/em><em>At that moment, Zhang Ming realized\uff0c<\/em><em><strong>The gap in the efficiency of chat orders is not in the advertising budget, but in operational tools and strategies.<\/strong><\/em><em>\u3002<\/em><\/p>\n\n\n\n<p><a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-page\/\">Facebook<\/a>&nbsp;Although the advertising traffic is easy to obtain, how to turn the traffic into \u201c<a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-chatlist\/\">Chat list<\/a>\u201dThat&#039;s the key. Many cross-border brands stay in the \u201dexposure\u2014drainage\u201c stage, but ignore the increase in \u201dchat order rate&#034;. Today, what we are going to discuss is exactly\uff1a<strong>How to turn Facebook into an efficient chat engine by choosing tools + layout strategies<\/strong>\u3002<\/p>\n\n\n\n<p>This article will go from the core logic of chat orders, common pain points, five strategies, to tool selection, and&nbsp;<a href=\"https:\/\/mixdesk.com\/en\">Mixdesk<\/a>&nbsp;In the practice of improving the efficiency of chat orders, we will give you a complete set of replicable solutions.<\/p>\n\n\n<div class=\"wp-block-table-of-contents-block-table-of-contents-block\"><div class=\"eb-parent-wrapper eb-parent-eb-toc-bqte3\"><div class=\"eb-toc-container eb-toc-bqte3  eb-toc-is-not-sticky eb-toc-not-collapsible eb-toc-initially-not-collapsed eb-toc-scrollToTop style-1\" data-scroll-top=\"false\" data-scroll-top-icon=\"fas fa-angle-up\" data-collapsible=\"false\" data-sticky-hide-mobile=\"false\" data-sticky=\"false\" data-scroll-target=\"scroll_to_toc\" data-copy-link=\"false\" data-editor-type=\"\" 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class='eb-toc__list'><li><a href=\"#eb-table-content-0\">1. What is a Facebook chat list? Chat order rate is more critical than conversion rate<\/a><ul class='eb-toc__list'><li><a href=\"#eb-table-content-1\">Why is the chat order rate more critical than the simple conversion rate?<\/a><\/li><\/ul><li><a href=\"#eb-table-content-2\">2. Why do you \u201ccan&#039;t keep customers\u201d? The five core pain points of Facebook chat orders<\/a><li><a href=\"#eb-table-content-3\">3. Five strategies to improve the efficiency of Facebook chat orders<\/a><ul class='eb-toc__list'><li><a href=\"#eb-table-content-4\">Strategy 1: Optimize the entry contacts + guide the conversation<\/a><li><a href=\"#eb-table-content-5\">Strategy 2: Precise audience + targeted push<\/a><li><a href=\"#eb-table-content-6\">Strategy 3: Automatic distribution + intelligent customer service relay<\/a><li><a href=\"#eb-table-content-7\">Strategy 4: Label Management + Targeted Reach<\/a><li><a href=\"#eb-table-content-8\">Strategy 5: Data tracking + continuous re-order optimization<\/a><\/li><\/ul><li><a href=\"#eb-table-content-9\">4. Facebook chat list tool selection guide<\/a><li><a href=\"#eb-table-content-10\">5. Summary: Chat order efficiency = tools + strategy + continuous iteration<\/a><li><a href=\"#faq\">FAQ<\/a><\/ul><\/div><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">1. What is a Facebook chat list? Chat order rate is more critical than conversion rate<\/h2>\n\n\n\n<p>In cross-border social media marketing, &#034;chat order&#034; refers to the user through&nbsp;<a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-marketplace\/\">Facebook&nbsp;<\/a>The private message \/comment \/DM\/advertisement button initiates a dialogue and conducts one-on-one communication with the brand. It is from advertising exposure to users<a href=\"https:\/\/mixdesk.com\/blog\/en\/instant-messaging-software\/\">In-depth transformation<\/a>The key transit link.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Why is the chat order rate more critical than the simple conversion rate?<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The higher the chat rate \u2192 the more effective conversations \u2192 the higher the probability of transaction<\/strong><\/li>\n\n\n\n<li><strong>The chat order rate is low \u2192 the traffic cannot be precipitated, and the advertising money is spent in vain<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Simply put: you can get a lot of advertising exposure, but if users are not willing to open a conversation, then these exposures will only be fat data.<\/p>\n\n\n\n<p>Chat orders are a necessary path for \u201cbeing seen \u2192 being talked to \u2192 being persuaded \u2192 being traded\u201d. To optimize the efficiency of chat orders is to snatch the user&#039;s initiative in this path.<\/p>\n\n\n\n<p>The efficiency of chat orders is affected by the following factors\uff1a<a href=\"https:\/\/mixdesk.com\/blog\/en\/advertising-placement-channels\/\">advertising<\/a>Reach quality, user interest matching, entrance speech guidance, customer service response speed, tool ability support, etc. Next, we start from the pain points and explain step by step how to improve the efficiency of chat orders.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Why do you \u201ccan&#039;t keep customers\u201d? The five core pain points of Facebook chat orders<\/h2>\n\n\n\n<p>Many businesses put&nbsp;<a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-page\/\">Facebook<\/a>&nbsp;Chat orders are regarded as \u201csimple questions and answers\u201d, but the particularities of cross-border scenarios are ignored-customers come from different regions, have language differences, and have high response speed requirements. These pain points directly lead to poor chat order conversion.\uff1a<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Weak guidance of entrance speech skills<\/li>\n<\/ol>\n\n\n\n<p>Many ads only show \u201cclick to learn\u201d or &#034;private chat consultation\u201d, but they lack guiding techniques or scene prompts, and users don&#039;t know what to talk about or dare not talk about. The entrance is not clear enough, and the natural chat rate is low.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Slow response: unable to receive customers within the 10-minute golden period<\/li>\n<\/ol>\n\n\n\n<p>On social media, customers&#039; \u201dpatience&#034; is often only 10 minutes.  When users leave a message or private message to a brand on Facebook, it is the stage at which their purchasing interest is highest. If you can reply within 10 minutes, the transaction rate can be increased by an average of more than 70%. But the reality is that cross-border teams often miss business opportunities due to the following issues\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/mixdesk.com\/blog\/en\/whatsapp-and-facebook-ai\/\">Message dispersion<\/a>In multiple accounts, pages, or Messenger inboxes, it is difficult for customer service to detect in time\uff1b<\/li>\n\n\n\n<li>Manual allocation of customer service tasks is inefficient, multiple agents grab orders or miss orders\uff1b<\/li>\n\n\n\n<li><a href=\"https:\/\/mixdesk.com\/blog\/en\/automated-social-media-replies\/\">Time zone difference<\/a>As a result\u201c \u201dthe customer consulted during the day and the team rested late at night&#034;, and no one answered.\uff1b<\/li>\n\n\n\n<li>Frequently switch devices or account operations, high system latency and slow information synchronization.<\/li>\n<\/ul>\n\n\n\n<p>The end result is: customers are lost while waiting, and the precise traffic for advertising is wasted.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Multilingual barriers: \u201dMachine translation&#034; causes misunderstandings<\/li>\n<\/ol>\n\n\n\n<p><a href=\"https:\/\/mixdesk.com\/blog\/en\/multilingual-ai-customer-service-2\/\">language<\/a>It is the most common \u201cinvisible gap\u201d in customer service around the world. Facing multilingual markets such as Southeast Asia, Latin America, and the Middle East, many customer service teams still rely on manual use of Google Translate or DeepL to translate sentence by sentence, which is not only time-consuming, but also prone to semantic deviations. In cross-cultural communication, such \u201clanguage oolong\u201d not only affects the brand&#039;s professionalism, but also may directly break the purchase decision chain.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Insufficient tool capabilities to support order-of-magnitude operations<\/li>\n<\/ol>\n\n\n\n<p>Ordinary chat tools can only handle a single conversation, and cannot realize automatic allocation and labeling management.\u3001<a href=\"https:\/\/mixdesk.com\/blog\/en\/automated-social-media-replies\/\">Automatic reply<\/a>, Data tracking and other functions. Once the number of chat orders becomes large, manual management is chaotic and efficiency seriously declines.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Lack of personalization: chat orders are like &#034;robot conversations\u201d<\/li>\n<\/ol>\n\n\n\n<p>The customer service reply depends on the template: &#034;Hello, how can I help you?&#034; \u201dThis one is in stock, click the link to place an order\u201d, neither calling the customer&#039;s name nor remembering the customer&#039;s \u201dsmall needs&#034;. European and American customers especially value \u201cpersonalized respect\u201d. This kind of \u201dundifferentiated response\u201c will make customers feel \u201djust an advertising tool&#034; and their willingness to interact plummets.<\/p>\n\n\n\n<p><strong>Under the combined action of these pain points, the efficiency of chat orders often stagnates. To solve the problem of chat orders, it is not to rely on customer service personnel alone, but to rely on systematic tools + strategy upgrades.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Five strategies to improve the efficiency of Facebook chat orders<\/h2>\n\n\n\n<p>The following are five strategies that are practical and can be implemented immediately.\uff1a<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Strategy 1: Optimize the entry contacts + guide the conversation<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The prompts of the advertising buttons are as clear as possible: such as \u201cSend a message to understand the price\u201d, &#034;DM now to get a discount\u201d<\/li>\n\n\n\n<li>Embed interactive hooks in the advertising copywriting\/material, such as \u201cClick here to chat about the closed beta price\u201d and \u201cSend a message now and chat privately to get a discount\u201d<\/li>\n\n\n\n<li>Guide the user to \u201cDM me to send a discount QR code \/ sample link\u201d in the comment area \/ at the end of the post.<\/li>\n\n\n\n<li>Use a short video \/ quick question and answer to guide the customer to send a message: add \u201cWhich color are you interested in?&#034; to the advertisement. Leave a message \/ chat privately and tell me, I will give you an exclusive discount\u201d<\/li>\n<\/ul>\n\n\n\n<p>A good entrance technique can significantly convert \u201cpeople who watch advertisements\u201d into \u201cpeople who are willing to chat.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Strategy 2: Precise audience + targeted push<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use the crowd targeting capabilities of Facebook ads to accurately deliver to people who are potentially interested in the product\uff1b<\/li>\n\n\n\n<li>Redirect to existing users (for example, people who have seen the product page or added to the shopping cart but have not purchased it)\uff1b<\/li>\n\n\n\n<li>When pushing advertisements, dynamic parameters (such as user location, language, and interest tags) can be set to be embedded in the DM guide to enhance the user&#039;s sense of substitution.<\/li>\n<\/ul>\n\n\n\n<p>Precise crowd + targeted push can improve the efficiency of advertising reach and make the quality of chat orders triggered by advertising higher.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Strategy 3: Automatic distribution + intelligent customer service relay<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright size-large is-resized\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1022\" height=\"1024\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-15-1022x1024.jpeg\" alt=\"\" class=\"wp-image-4361\" style=\"aspect-ratio:1;width:288px;height:auto\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-15-1022x1024.jpeg 1022w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-15-300x300.jpeg 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-15-150x150.jpeg 150w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-15-768x769.jpeg 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-15-12x12.jpeg 12w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-15-419x420.jpeg 419w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-15-696x697.jpeg 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-15-1068x1070.jpeg 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-15.jpeg 1120w\" sizes=\"(max-width: 1022px) 100vw, 1022px\" \/><\/figure><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li>When the user starts chatting, the system can automatically assign the user to different customer service groups based on user attributes (such as language \/ region \/ intent).\uff1b<\/li>\n\n\n\n<li>For high-intent issues (such as price, inventory, discounts, etc.), customer service can give priority to response; low-intent issues (such as basic questions and answers) can be handled by AI customer service\/ robot first.\uff1b<\/li>\n\n\n\n<li>When a customer initiates a consultation, the system should be able to automatically recognize the intention (such as \u201chow much does it cost\u201d and \u201cIs there any color\u201d), and trigger a preset reply or transfer to manual customer service.<\/li>\n<\/ul>\n\n\n\n<p>Through automatic distribution +&nbsp;<a href=\"https:\/\/mixdesk.com\/blog\/en\/app-sdk\/\">Smart customer service<\/a>Relay, it can maintain an efficient response during the peak chat order period and avoid the backlog of conversations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Strategy 4: Label Management + Targeted Reach<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add tags to users during the chat process (such as \u201cHigh intent \/ potential customers \/ after-sales \/ snapped-up customers\u201d)<\/li>\n\n\n\n<li>Differentiated push of labels when sending mass messages: -High-intention customers: push limited-time offers, inventory notifications\u2013potential customers: introduce product selling points, discount reminders\u2013old customers: send member benefits, repurchase discounts<\/li>\n\n\n\n<li>Tags can be updated dynamically: upgrade or change tags after customer behavior changes (such as clicking, replying, or placing an order)<\/li>\n<\/ul>\n\n\n\n<p>The labeling mechanism makes chat orders not a one-time behavior, but the starting point of the continuous operation path.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Strategy 5: Data tracking + continuous re-order optimization<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Record key indicators for each chat activity: open \/ click \/ reply rate \/ chat conversion rate<\/li>\n\n\n\n<li>Compare the effects of different advertisements, entry copywriting, and customer service response periods<\/li>\n\n\n\n<li>Adjust crowd orientation, message content, and customer service strategies based on data<\/li>\n\n\n\n<li>Do A\/B tests (different words \/ different push times\/different entry buttons)<\/li>\n<\/ul>\n\n\n\n<p>Continuous resumption of trading can evolve the strategy and make the efficiency of chat orders better and better.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">4. Facebook chat list tool selection guide<\/h2>\n\n\n\n<p>When choosing tools, you should focus on the following competency dimensions\uff1a<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>dimension<\/strong><\/td><td><strong>The ability of the tool<\/strong><\/td><td><strong>Implementation example of Mixdesk<\/strong><\/td><\/tr><tr><td>Multi-page \/ multi-account management<\/td><td>Synchronize multiple Facebook accounts and page chat management<\/td><td><a href=\"https:\/\/mixdesk.com\/blog\/en\/social-media-messages\/\">Mixdesk aggregates mainstream channels in one workbench<\/a><\/td><\/tr><tr><td>Automatic distribution &amp; intelligent customer service<\/td><td>Grouping \/ Robot answers first \/ turn to manual<\/td><td><a href=\"https:\/\/mixdesk.com\/blog\/en\/intelligent-robot\/\">Powerful AI capabilities support automatic reply by priority, intent recognition, and text, voice, and picture recognition<\/a><\/td><\/tr><tr><td>Label layering system<\/td><td>Automatic and dynamic labeling mechanism<\/td><td><a href=\"https:\/\/mixdesk.com\/blog\/en\/foreign-trade-social-media-customer-acquisition\/\">Automatic marking of customers can be achieved through automated workflows<\/a><\/td><\/tr><tr><td>Data reporting and tracking<\/td><td>Open \/ click \/ reply \/ conversion analysis<\/td><td><a href=\"https:\/\/mixdesk.com\/blog\/en\/social-media-data-analysis\/\">Mixdesk provides real-time visual data dashboards<\/a><\/td><\/tr><tr><td>Risk control mechanism<\/td><td>Speed limit, IP isolation, anti-blocking strategy<\/td><td><a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-messenger\/\">Adopt independent IP + simulated login technology to avoid title<\/a><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">5. Summary: Chat order efficiency = tools + strategy + continuous iteration<\/h2>\n\n\n\n<p>Facebook ads can bring traffic, but&nbsp;<strong>Chat order efficiency is the threshold for traffic monetization<\/strong>\u3002 Chat orders are not &#034;passively waiting for customers to ask, and then mechanically answering\u201d, but \u201cactively catching customer needs, accurately matching pain points, and building trust with temperature.\u201d For cross-border merchants, if you make a good chat list, you can put<a href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-marketplace\/\">&nbsp;Facebook&nbsp;<\/a>The 2.9 billion monthly active users have become real orders.<\/p>\n\n\n\n<p><a href=\"https:\/\/mixdesk.com\/en\">Mixdesk<\/a>&nbsp;The value is to help businesses put \u201cfast, accurate, and warm\u201d on the ground: through complete capabilities such as accurate mass distribution, platform unicom, label layering, and data tracking, companies can step on operational minefields less and build an efficient chat system faster.<\/p>\n\n\n\n<div class=\"wp-block-cover aligncenter has-small-font-size\" style=\"min-height:237px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center is-image-fill has-background\" style=\"background-color:#70d28961;font-size:29px;grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png);background-position:50% 50%\"><img decoding=\"async\" width=\"1024\" height=\"659\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png\" alt=\"\" class=\"wp-image-2643 size-full\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-300x193.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-768x494.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1536x989.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-653x420.png 653w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-696x448.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1068x687.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1.png 1616w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-align-left has-white-color has-text-color\" style=\"font-size:12px\">Mixdesk is an overseas multi-channel intelligent customer communication platform that can unify multiple channels such as Facebook, Instagram, WhatsApp, Line, Telegram, and Email to help companies communicate and serve customers. Mixdesk also supports AI employee functions, allowing enterprises to achieve more efficient automated customer service.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-fill\" style=\"font-size:14px\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"https:\/\/chat.mix-chat.com\/chatlink.html?eid=bebf26f4921fc35e78530a3a00b4bd96&amp;utm=blog\" style=\"border-radius:13px;background-color:#00da5d\" target=\"_blank\" rel=\"noreferrer noopener\">Consult now<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<p><strong>Q1: Does Facebook replace chat orders through mass posting?<\/strong> <\/p>\n\n\n\n<p>A: Not recommended. Blind mass sending is a one-time push of messages to strangers, and the conversion rate is usually low and easy to be blocked; while chat orders are active conversations by users, and the quality of interaction is higher. Ideally, the two can be combined: advertising \/group chat as the entrance, guiding users to initiate chat orders.<\/p>\n\n\n\n<p><strong>Q2: How to put the Facebook DM entrance most effectively?<\/strong> <\/p>\n\n\n\n<p>A: The advertising button + post copywriting guide + comment guide are used in combination. The button can directly reach the DM, and the user is prompted in the comment to \u201csend a message to understand\u201d, and at the end of the post, add a sentence \u201cDM I will immediately reduce the discount\u201d.<\/p>\n\n\n\n<p><strong>Q3: Will the chatbot scare away users?<\/strong> <\/p>\n\n\n\n<p>A: If the robot&#039;s tone is blunt and the response is the same, it will indeed reduce the degree of trust. It is recommended to use a trained intelligent robot based on a large model. It can not only configure the tone of the human setting, but also set the welcome language + AI and manual collaboration mode.<\/p>\n\n\n\n<p><strong>Q4: What should I do if the chat order tool is blocked?<\/strong> <\/p>\n\n\n\n<p>A: Please choose a tool with a risk control mechanism, such as speed limit, IP isolation, and simulated login. For example, Mixdesk adopts independent IP + simulated login technology to minimize the risk of title.<\/p>","protected":false},"excerpt":{"rendered":"<p>Although Facebook's advertising traffic is easy to obtain, the key lies in how to convert that traffic into \"casual deals\". Many cross-border brands remain at the stage of \"exposure - traffic diversion\", but neglect the improvement of \"transaction conversion rate\".<\/p>","protected":false},"author":5,"featured_media":4362,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_eb_attr":"","footnotes":""},"categories":[94,90],"tags":[],"class_list":{"0":"post-4360","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-facebook","8":"category-cross-border"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6 \u4e2a Facebook \u804a\u5355\u5b9e\u6218\u6280\u5de7\uff1a\u8f6c\u5316\u7387\u63d0\u5347 150% - Blog | Mixdesk<\/title>\n<meta name=\"description\" content=\"Facebook\u00a0\u7684\u5e7f\u544a\u6d41\u91cf\u867d\u7136\u5bb9\u6613\u83b7\u53d6\uff0c\u4f46\u5982\u4f55\u628a\u6d41\u91cf\u8f6c\u4e3a\u201c\u804a\u5355\u201d\u624d\u662f\u5173\u952e\u3002\u5f88\u591a\u8de8\u5883\u54c1\u724c\u505c\u7559\u5728\u201c\u66dd\u5149\u2014\u5f15\u6d41\u201d\u9636\u6bb5\uff0c\u5374\u5ffd\u7565\u4e86\u201c\u804a\u5355\u7387\u201d\u7684\u63d0\u5347\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mixdesk.com\/blog\/en\/facebook-chat-order\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6 \u4e2a Facebook \u804a\u5355\u5b9e\u6218\u6280\u5de7\uff1a\u8f6c\u5316\u7387\u63d0\u5347 150% - 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