{"id":4502,"date":"2025-11-04T10:15:00","date_gmt":"2025-11-04T02:15:00","guid":{"rendered":"https:\/\/mixdesk.com\/blog\/?p=4502"},"modified":"2025-11-17T15:27:17","modified_gmt":"2025-11-17T07:27:17","slug":"whatsapp-sends-messages-at-regular-intervals","status":"publish","type":"post","link":"https:\/\/mixdesk.com\/blog\/en\/whatsapp-sends-messages-at-regular-intervals\/","title":{"rendered":"How to use WhatsApp to send regular messages? 3 steps to help you reach customers accurately"},"content":{"rendered":"<p><em>Author of this article\uff1a<a href=\"https:\/\/mixdesk.com\/blog\/en\/author\/fiona\/\">Fiona<\/a><\/em><\/p>\n\n\n\n<p>In today&#039;s mobile Internet era\uff0c<a href=\"https:\/\/mixdesk.com\/blog\/en\/automated-private-message-conversion\/\">WhatsApp&nbsp;<\/a>It has become an indispensable communication channel in the fields of cross-border e-commerce, customer service, and social media marketing. For companies, not only must<a href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-is-available-24-7\/\">Timely response<\/a>Customers, but also to reach customers at the right time-therefore, the &#034;send messages regularly&#034; function is particularly critical.<\/p>\n\n\n\n<p>This article will focus on analyzing the value, realization methods, and precautions of WhatsApp&#039;s regular messaging, and combine them with&nbsp;<a href=\"https:\/\/mixdesk.com\/en\">Mixdesk<\/a>&nbsp;And other intelligent customer service systems to help enterprises realize<a href=\"https:\/\/mixdesk.com\/blog\/en\/whatsapp-and-facebook-ai\/\">automation<\/a>Reach, improve efficiency and transformation.<\/p>\n\n\n<div class=\"wp-block-table-of-contents-block-table-of-contents-block\"><div class=\"eb-parent-wrapper eb-parent-eb-toc-bqte3\"><div class=\"eb-toc-container eb-toc-bqte3  eb-toc-is-not-sticky eb-toc-not-collapsible eb-toc-initially-not-collapsed eb-toc-scrollToTop style-1\" 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Why use WhatsApp to send regular messages?<\/a><li><a href=\"#eb-table-content-1\">2. Common misunderstandings and risks when sending messages regularly<\/a><ul class='eb-toc__list'><li><a href=\"#eb-table-content-2\">Myth 1: It is valid as long as it is sent regularly<\/a><li><a href=\"#eb-table-content-3\">Myth 2: Abuse of timed mass distribution = precise reach<\/a><li><a href=\"#eb-table-content-4\">Risk 1: The use of unauthorized tools may be banned<\/a><li><a href=\"#eb-table-content-5\">Risk 2: The message is sent at the wrong time, causing disgust<\/a><\/li><\/ul><li><a href=\"#eb-table-content-6\">3. WhatsApp regularly sends messages: a 3-step operation guide<\/a><ul class='eb-toc__list'><li><a href=\"#eb-table-content-7\">Step 1: Choose the right tool or method<\/a><li><a href=\"#eb-table-content-8\">Step 2: Set up the sending plan &amp; conversation technique<\/a><li><a href=\"#eb-table-content-9\">Step 3: Monitor the effect and continuous optimization<\/a><\/li><\/ul><li><a href=\"#eb-table-content-10\">4. 4 practical scenarios for WhatsApp to send regular messages<\/a><ul class='eb-toc__list'><li><a href=\"#eb-table-content-11\">Scenario 1: Warm-up for promotional activities<\/a><li><a href=\"#eb-table-content-12\">Scenario 2: Order reminder and after-sales follow-up<\/a><li><a href=\"#eb-table-content-13\">Scenario 3: Customer care and repurchase reminder<\/a><li><a href=\"#eb-table-content-14\">Scenario 4: Holiday\/Event node blessing or reminder<\/a><\/li><\/ul><li><a href=\"#eb-table-content-15\">Summary: WhatsApp sends messages regularly, not to &#034;save time\u201d but to &#034;improve the effect\u201d<\/a><li><a href=\"#faq\">FAQ<\/a><\/ul><\/div><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\">1. Why use WhatsApp to send regular messages?<\/h2>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Precise reach, increase opening rate<\/li>\n<\/ol>\n\n\n\n<p>In marketing communication, &#034;delivery time&#034; often affects whether the message is viewed in a timely manner. By sending regular messages, information, promotions, and reminders can be reached when customers are most likely to open them, thereby increasing the open rate and interaction rate.  For example, cross-border customers can send messages in different time zones by setting the local peak time in the morning or evening in advance, which can have a higher reach rate.<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Automate processes and free up human resources<\/li>\n<\/ol>\n\n\n\n<p>Traditional customer service or marketing methods require manual sending of messages one by one and manual setting of time, while the timing function can greatly reduce repetitive labor. For fixed processes such as event warm-up, order reminders, holiday promotions, and customer care, \u201cwrite once and use multiple times\u201d can be achieved by sending it regularly. With the help of&nbsp;<a href=\"https:\/\/mixdesk.com\/en\">Mixdesk<\/a>&nbsp;And other systems can integrate this process into the background system, freeing the customer service team from cumbersome operations.<\/p>\n\n\n\n<div class=\"wp-block-cover aligncenter has-small-font-size\" style=\"min-height:237px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center is-image-fill has-background\" style=\"background-color:#70d28961;font-size:29px;grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png);background-position:50% 50%\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"659\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png\" alt=\"\" class=\"wp-image-2643 size-full\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-300x193.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-768x494.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1536x989.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-653x420.png 653w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-696x448.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1068x687.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1.png 1616w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-align-left has-white-color has-text-color\" style=\"font-size:12px\">Mixdesk is an overseas multi-channel intelligent customer communication platform that can unify multiple channels such as Facebook, Instagram, WhatsApp, Line, Telegram, and Email to help companies communicate and serve customers. Mixdesk also supports AI employee functions, allowing enterprises to achieve more efficient automated customer service.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-fill\" style=\"font-size:14px\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"https:\/\/chat.mix-chat.com\/chatlink.html?eid=bebf26f4921fc35e78530a3a00b4bd96&amp;utm=blog\" style=\"border-radius:13px;background-color:#00da5d\" target=\"_blank\" rel=\"noreferrer noopener\">Consult now<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Improve the customer experience and avoid interruptions<\/li>\n<\/ol>\n\n\n\n<p>If the message is sent during the customer&#039;s \u201cbusy period\u201d, it may be ignored or even cause disgust. By sending regularly, you can choose the time when the customer is free or choose the sending time according to the customer&#039;s behavior. In addition, through<a href=\"https:\/\/mixdesk.com\/blog\/en\/cross-border-omni-channel-intelligent-customer-service-system\/\">Intelligent customer service system<\/a>Identify customer labels, purchase intentions, etc., and send them regularly to be closer to customer needs and enhance the experience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Common misunderstandings and risks when sending messages regularly<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Myth 1: It is valid as long as it is sent regularly<\/h3>\n\n\n\n<p>Regular delivery is important, but if the content is not close to the customer, the audience is inaccurate, and the words are unattractive, the effect may still be unsatisfactory. Timing is the \u201cway of reaching\u201d, and content is still the &#034;core\u201d.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Myth 2: Abuse of timed mass distribution = precise reach<\/h3>\n\n\n\n<p>A large number of mass releases of the same content at the same time are easily blocked, reported, or even triggered by users.&nbsp;<a href=\"https:\/\/mixdesk.com\/blog\/en\/whatsapp-mass-sending-2\/\">WhatsApp risk control<\/a>mechanism. Not only does this not bring the ideal conversion effect, but it can easily lead to account restrictions, customer disgust or even loss, and the gain is not worth the loss.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Risk 1: The use of unauthorized tools may be banned<\/h3>\n\n\n\n<p>Due to the official WhatsApp group\u3001<a href=\"https:\/\/mixdesk.com\/en\">Third-party tools<\/a>\u3001 There is a strict policy on the use of the API. If you use non-conforming tools, you will send it regularly.<a href=\"https:\/\/mixdesk.com\/blog\/en\/whatsapp-mass-sending-2\/\">Mass distribution<\/a>, May trigger the risk of title. Enterprises should choose<a href=\"https:\/\/mixdesk.com\/en\">Compliance platform<\/a>Or Officially authorized services to ensure safety.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Risk 2: The message is sent at the wrong time, causing disgust<\/h3>\n\n\n\n<p>If it is sent during the customer&#039;s late night hours, non-working hours, or when the customer is resting in the time zone, it will be considered to disturb and cause a complaint or report. Regular delivery needs to consider the customer&#039;s time zone, activity pattern, and time preference.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"2286\" height=\"1381\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27.png\" alt=\"\" class=\"wp-image-4509\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27.png 2286w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27-300x181.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27-1024x619.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27-768x464.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27-1536x928.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27-2048x1237.png 2048w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27-695x420.png 695w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27-696x420.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27-1068x645.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-27-1920x1160.png 1920w\" sizes=\"(max-width: 2286px) 100vw, 2286px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">3. WhatsApp regularly sends messages: a 3-step operation guide<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Choose the right tool or method<\/h3>\n\n\n\n<p>Currently, WhatsApp itself is for &#034;sending a single arbitrary message regularly&#034;.<a href=\"https:\/\/faq.whatsapp.com\/\">Support is relatively limited<\/a>\u3002 Officially only in<a href=\"https:\/\/mixdesk.com\/blog\/en\/whatsapp-version-2\/\">&nbsp;WhatsApp Business&nbsp;<\/a>It provides preset timing functions such as &#034;message when leaving&#034; and greeting message.  To achieve more flexible, batch, mass, and timed delivery, you need to use<a href=\"https:\/\/mixdesk.com\/en\">Third-party tools<\/a>, such as&nbsp;<a href=\"https:\/\/mixdesk.com\/en\">Mixdesk<\/a>&nbsp;Intelligent customer service system.<\/p>\n\n\n\n<div class=\"wp-block-cover aligncenter has-small-font-size\" style=\"min-height:237px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center is-image-fill has-background\" style=\"background-color:#70d28961;font-size:29px;grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png);background-position:50% 50%\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"659\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png\" alt=\"\" class=\"wp-image-2643 size-full\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-300x193.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-768x494.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1536x989.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-653x420.png 653w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-696x448.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1068x687.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1.png 1616w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-align-left has-white-color has-text-color\" style=\"font-size:12px\">Mixdesk is an overseas multi-channel intelligent customer communication platform that can unify multiple channels such as Facebook, Instagram, WhatsApp, Line, Telegram, and Email to help companies communicate and serve customers. Mixdesk also supports AI employee functions, allowing enterprises to achieve more efficient automated customer service.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-2 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-fill\" style=\"font-size:14px\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"https:\/\/chat.mix-chat.com\/chatlink.html?eid=bebf26f4921fc35e78530a3a00b4bd96&amp;utm=blog\" style=\"border-radius:13px;background-color:#00da5d\" target=\"_blank\" rel=\"noreferrer noopener\">Consult now<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Set up the sending plan &amp; conversation technique<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"alignright is-resized\"><img decoding=\"async\" width=\"1680\" height=\"1680\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-26.png\" alt=\"\" class=\"wp-image-4508\" style=\"aspect-ratio:1;width:387px;height:auto\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-26.png 1680w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-26-300x300.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-26-1024x1024.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-26-150x150.png 150w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-26-768x768.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-26-1536x1536.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-26-12x12.png 12w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-26-420x420.png 420w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-26-696x696.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/10\/image-26-1068x1068.png 1068w\" sizes=\"(max-width: 1680px) 100vw, 1680px\" \/><\/figure><\/div>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Determine the delivery time<\/strong>: Set the delivery time according to the time zone of the target customer, the user&#039;s active time period, or the active node. For example: 1 day before the start of the promotion, 2 hours after the order is shipped, 10 am on the day of the holiday, etc.<\/li>\n\n\n\n<li><strong>Write timed message content<\/strong>: It is recommended to be short and dapper, with a call to action, with graphics, videos, links and other elements. Avoid being too long or complicated content, because WhatsApp users prefer fast interaction.<\/li>\n\n\n\n<li><strong>Select audience<\/strong>: It is best to deliver in layers according to customer tags (such as first-time purchase, VIP, abandoned single user, active user). This audience can be set using the timed delivery tool or the background system.<a href=\"https:\/\/mixdesk.com\/en\">Mixdesk<\/a>&nbsp;Support labeling<a href=\"https:\/\/mixdesk.com\/blog\/en\/whatsapp-mass-sending-2\/\">Mass distribution<\/a>, Improve personalized reach.<\/li>\n\n\n\n<li><strong>Set frequency and rhythm<\/strong>: Avoid sending a large number of messages in bulk at a time, which is judged to be spam.<a href=\"https:\/\/mixdesk.com\/en\">Mixdesk<\/a>&nbsp;Independent research and development of the \u201cmulti-talkative + multi-account rotation\u201d strategy, through the rotation sending function, to avoid repeated triggering of blocking control due to content, effectively reduce the risk of risk control. At the same time, a single account or multiple accounts can be set up for collaborative mass distribution, which is both safe and efficient.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Monitor the effect and continuous optimization<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Check the delivery status and analyze customer feedback<\/strong>: Organize and record according to data such as sending records, failure conditions, open\/reply rates, etc. Which words have a high open rate? Which audiences have a stronger response rate? Which time period works best? Based on these data, adjust the next batch of timing message strategies.<\/li>\n\n\n\n<li><strong>Reuse process and content<\/strong>: Save the tested and effective timing message template as a standard process to be suitable for festivals, promotions, reminders and other scenarios.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. 4 practical scenarios for WhatsApp to send regular messages<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Scenario 1: Warm-up for promotional activities<\/h3>\n\n\n\n<p>24 hours or 48 hours before the start of the promotion, use WhatsApp to remind customers with regular messages, so that they can know in advance, bookmark products or join the snap-up queue. Combine graphics, discount codes, and countdown effects to increase willingness to participate.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Scenario 2: Order reminder and after-sales follow-up<\/h3>\n\n\n\n<p>After the user places an order, the timing message can be set before delivery or after confirmation of receipt. Such as \u201cYour package will be delivered on X Day\u201d, &#034;Thank you for your purchase, do you want to know more products\/accessories?&#034; \u201dThis not only improves the service experience, but also drives secondary purchases.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Scenario 3: Customer care and repurchase reminder<\/h3>\n\n\n\n<p>For active users or users who have not placed an order after purchasing, \u201cThank you letter\u201d, \u201cLimited-time offer\u201d, and \u201cNew product recommendation\u201d messages will be sent regularly. Regular reach can improve customer retention and repurchase rates.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Scenario 4: Holiday\/Event node blessing or reminder<\/h3>\n\n\n\n<p>Such as New Year, Black Friday, Double 11\u3001<a href=\"https:\/\/mixdesk.com\/blog\/en\/halloween-marketing\/\">Halloween<\/a>, etc., regularly send holiday wishes + exclusive discounts through WhatsApp 1-2 days in advance, which can enhance brand favorability and user participation.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Summary: WhatsApp sends messages regularly, not to &#034;save time\u201d but to &#034;improve the effect\u201d<\/h2>\n\n\n\n<p>Many businesses feel that sending messages regularly only &#034;saves the time to manually click\u201d. In fact, its core value is \u201clet every message reach the right customers at the right time and in the right form\u201d-to solve the \u201cinvalid messages&#034; caused by time zone differences and avoid repeated operations.\u201cEfficiency and waste\u201d to reduce the \u201ccustomer churn\u201d caused by missed key messages.<\/p>\n\n\n\n<p>The competitive focus of cross-border communication has long shifted from &#034;who sends more&#034; to \u201dwho sends accurately and who responds quickly.&#034; In the global marketing environment, with the help of&nbsp;<strong>Intelligent timing, mass distribution and automatic reach in time-sharing areas<\/strong>&nbsp;Functional&nbsp;<strong><a href=\"https:\/\/mixdesk.com\/en\">Mixdesk Intelligent Customer Service System<\/a><\/strong>, Companies can automatically push messages according to the active time of the target market, to achieve an efficient and uninterrupted communication strategy, and make every message more valuable.<\/p>\n\n\n\n<div class=\"wp-block-cover aligncenter has-small-font-size\" style=\"min-height:237px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-black-background-color has-background-dim-100 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center is-image-fill has-background\" style=\"background-color:#70d28961;font-size:29px;grid-template-columns:15% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png);background-position:50% 50%\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"659\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png\" alt=\"\" class=\"wp-image-2643 size-full\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-300x193.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-768x494.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1536x989.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-653x420.png 653w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-696x448.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1068x687.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1.png 1616w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-align-left has-white-color has-text-color\" style=\"font-size:12px\">Mixdesk is an overseas multi-channel intelligent customer communication platform that can unify multiple channels such as Facebook, Instagram, WhatsApp, Line, Telegram, and Email to help companies communicate and serve customers. Mixdesk also supports AI employee functions, allowing enterprises to achieve more efficient automated customer service.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-fill\" style=\"font-size:14px\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"https:\/\/chat.mix-chat.com\/chatlink.html?eid=bebf26f4921fc35e78530a3a00b4bd96&amp;utm=blog\" style=\"border-radius:13px;background-color:#00da5d\" target=\"_blank\" rel=\"noreferrer noopener\">Consult now<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ<\/h2>\n\n\n\n<p><strong>Q1: Can WhatsApp itself send messages directly and regularly?<\/strong> <\/p>\n\n\n\n<p>A: The official Business version of WhatsApp only supports the timing settings of &#034;Message when Leaving&#034; and &#034;Greeting Message&#034;, and cannot send personalized messages to any contact regularly.  If you need more flexible timing delivery, you need to use a third-party tool or a customer service system.<\/p>\n\n\n\n<p><strong>Q2: Is it safe for WhatsApp to use a third-party timed sending tool? Will it be titled?<\/strong> <\/p>\n\n\n\n<p>A: There are certain risks with third-party tools, especially if they are not authorized by WhatsApp, or are used for mass distribution or improper transmission, the title may be triggered. It is recommended to choose a formal system that conforms to the WhatsApp Business API, such as Mixdesk, and complies with the principles of user permission, sending frequency, and content compliance.<\/p>\n\n\n\n<p><strong>Q3: When is the best time to send timed messages?<\/strong> <\/p>\n\n\n\n<p>A: The best time varies depending on the customer group and time zone. It is generally recommended to do it at 10-11 o&#039;clock in the morning, 1-2 noon, or 7-9 o&#039;clock after get off work in the customer&#039;s local area. The most effective way is to test different time periods first, and determine the active time period of your customers through data analysis.<\/p>\n\n\n\n<p><strong>Q4: I have multiple customer groups, how do I set timing messages in layers?<\/strong> <\/p>\n\n\n\n<p>A: You can use the Mixdesk system to classify customers by tags (such as VIP\/repurchase users\/new users\/unmurchased users), and then set different timing content, delivery time and frequency for each group.<\/p>\n\n\n\n<p><strong>Q5: How to add the &#034;personalization variable\u201d in the timing message?<\/strong><\/p>\n\n\n\n<p>A: High-quality tools (such as Mixdesk) support &#034;bulk import of customer information\u201d, allowing users to easily personalize settings when sending in bulk. Just insert variables such as \u201c{{customer name}}\u201d and \u201c{{order number}}\u201d in the message template, and the system can automatically match and replace them, greatly improving marketing efficiency.<\/p>","protected":false},"excerpt":{"rendered":"<p>The competitive focus of cross-border communication has long shifted from \"who sends more\" to \u201dwho sends accurately and who responds quickly.\"<\/p>","protected":false},"author":5,"featured_media":4911,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_eb_attr":"","footnotes":""},"categories":[93],"tags":[],"class_list":{"0":"post-4502","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-whatsapp"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WhatsApp \u5b9a\u65f6\u53d1\u6d88\u606f\u600e\u4e48\u7528\uff1f3 \u5927\u6b65\u9aa4\u52a9\u4f60\u7cbe\u51c6\u89e6\u8fbe\u5ba2\u6237 - 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