{"id":5088,"date":"2025-12-02T10:25:00","date_gmt":"2025-12-02T02:25:00","guid":{"rendered":"https:\/\/mixdesk.com\/blog\/?p=5088"},"modified":"2025-11-28T14:38:03","modified_gmt":"2025-11-28T06:38:03","slug":"ai-customer-service-2","status":"publish","type":"post","link":"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-2\/","title":{"rendered":"Say it again! Choosing the right AI customer service can really replace labor, and more than 80% of the basic consulting AI is fully solved!"},"content":{"rendered":"<p><em>Author of this article\uff1a<a href=\"https:\/\/mixdesk.com\/blog\/en\/?s=Marshall\">Marshall<\/a><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>In the era of AI services\uff0c<strong>Customer tolerance for the pre-sales and after-sales experience is declining sharply<\/strong>\u3002 The latest research shows that\uff0c<strong>78% of consumers have given up buying due to a bad customer service experience<\/strong>, and&nbsp;<strong>90% of customers even said they would stop communicating with the brand<\/strong>\u3002 This means that if a company cannot provide an efficient, smooth, and intelligent customer service experience, customer churn will directly affect sales and brand reputation, especially in industries such as gaming, finance, and services. The difference in customer service with competitors can even close the gap by more than 70%!<\/p>\n\n\n\n<p>However, in reality, many companies have many challenges in pre-sales and after-sales service, including the following three pain points.\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>High proportion of repetitive problems<\/strong>: Common problems such as registration, payment, use, and after-sales take up a lot of labor time\uff1b<\/li>\n\n\n\n<li><strong>Registration and purchase guidance is not smooth<\/strong>: Potential customers are easy to lose in the process\uff1b<\/li>\n\n\n\n<li><strong>Difficulty communicating in multiple languages<\/strong>: High cost of cross-regional services and low communication efficiency\uff1b<\/li>\n<\/ul>\n\n\n\n<p>In view of the above pain points, companies urgently need a kind of<strong>Intelligent, automated, full-link pre-sales and after-sales service solutions<\/strong>, And Mixdesk is an ideal tool specially built for this scenario to help enterprises improve efficiency, optimize the user experience, and reduce operating costs.<\/p>\n\n\n<div class=\"wp-block-table-of-contents-block-table-of-contents-block\"><div class=\"eb-parent-wrapper eb-parent-eb-toc-bqte3\"><div class=\"eb-toc-container eb-toc-bqte3  eb-toc-is-not-sticky eb-toc-not-collapsible eb-toc-initially-not-collapsed eb-toc-scrollToTop style-1\" data-scroll-top=\"false\" data-scroll-top-icon=\"fas fa-angle-up\" data-collapsible=\"false\" data-sticky-hide-mobile=\"false\" data-sticky=\"false\" data-scroll-target=\"scroll_to_toc\" data-copy-link=\"false\" data-editor-type=\"\" data-hide-desktop=\"false\" data-hide-tab=\"false\" data-hide-mobile=\"false\" data-itemcollapsed=\"false\"><div class=\"eb-toc-header\"><div class=\"eb-toc-title\">Table of contents\uff1a<\/div><\/div><div class=\"eb-toc-wrapper\" data-headers=\"[{&quot;level&quot;:2,&quot;content&quot;:&quot;\\u5f15\\u8a00&quot;,&quot;text&quot;:&quot;\\u5f15\\u8a00&quot;,&quot;link&quot;:&quot;eb-table-content-0&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e00\\uff1aAI \\u667a\\u80fd\\u5e94\\u7b54\\uff0c\\u9ad8\\u9891\\u91cd\\u590d\\u95ee\\u9898\\u81ea\\u52a8\\u5904\\u7406&quot;,&quot;text&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e00\\uff1aAI \\u667a\\u80fd\\u5e94\\u7b54\\uff0c\\u9ad8\\u9891\\u91cd\\u590d\\u95ee\\u9898\\u81ea\\u52a8\\u5904\\u7406&quot;,&quot;link&quot;:&quot;eb-table-content-1&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e8c\\uff1a\\u667a\\u80fd\\u5f15\\u5bfc\\uff0c\\u5168\\u6d41\\u7a0b\\u4f18\\u5316\\u6ce8\\u518c\\u4e0e\\u8d2d\\u4e70&quot;,&quot;text&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e8c\\uff1a\\u667a\\u80fd\\u5f15\\u5bfc\\uff0c\\u5168\\u6d41\\u7a0b\\u4f18\\u5316\\u6ce8\\u518c\\u4e0e\\u8d2d\\u4e70&quot;,&quot;link&quot;:&quot;eb-table-content-2&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;Mixdesk AI Agent&quot;,&quot;text&quot;:&quot;Mixdesk AI Agent&quot;,&quot;link&quot;:&quot;mixdesk-ai-agent&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e09\\uff1a\\u591a\\u8bed\\u8a00\\u652f\\u6301\\uff0c\\u6253\\u7834\\u6c9f\\u901a\\u969c\\u788d&quot;,&quot;text&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e09\\uff1a\\u591a\\u8bed\\u8a00\\u652f\\u6301\\uff0c\\u6253\\u7834\\u6c9f\\u901a\\u969c\\u788d&quot;,&quot;link&quot;:&quot;eb-table-content-4&quot;},{&quot;level&quot;:2,&quot;content&quot;:&quot;\\u7ed3\\u8bed&quot;,&quot;text&quot;:&quot;\\u7ed3\\u8bed&quot;,&quot;link&quot;:&quot;eb-table-content-5&quot;}]\" data-visible=\"[true,true,true,false,false,false]\" data-delete-headers=\"[{&quot;label&quot;:&quot;\\u5f15\\u8a00&quot;,&quot;value&quot;:&quot;\\u5f15\\u8a00&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e00\\uff1aAI \\u667a\\u80fd\\u5e94\\u7b54\\uff0c\\u9ad8\\u9891\\u91cd\\u590d\\u95ee\\u9898\\u81ea\\u52a8\\u5904\\u7406&quot;,&quot;value&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e00\\uff1aai-\\u667a\\u80fd\\u5e94\\u7b54\\uff0c\\u9ad8\\u9891\\u91cd\\u590d\\u95ee\\u9898\\u81ea\\u52a8\\u5904\\u7406&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e8c\\uff1a\\u667a\\u80fd\\u5f15\\u5bfc\\uff0c\\u5168\\u6d41\\u7a0b\\u4f18\\u5316\\u6ce8\\u518c\\u4e0e\\u8d2d\\u4e70&quot;,&quot;value&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e8c\\uff1a\\u667a\\u80fd\\u5f15\\u5bfc\\uff0c\\u5168\\u6d41\\u7a0b\\u4f18\\u5316\\u6ce8\\u518c\\u4e0e\\u8d2d\\u4e70&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;Mixdesk AI Agent&quot;,&quot;value&quot;:&quot;mixdesk-ai-agent&quot;,&quot;isDelete&quot;:true},{&quot;label&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e09\\uff1a\\u591a\\u8bed\\u8a00\\u652f\\u6301\\uff0c\\u6253\\u7834\\u6c9f\\u901a\\u969c\\u788d&quot;,&quot;value&quot;:&quot;\\u89e3\\u51b3\\u65b9\\u6848\\u4e09\\uff1a\\u591a\\u8bed\\u8a00\\u652f\\u6301\\uff0c\\u6253\\u7834\\u6c9f\\u901a\\u969c\\u788d&quot;,&quot;isDelete&quot;:false},{&quot;label&quot;:&quot;\\u7ed3\\u8bed&quot;,&quot;value&quot;:&quot;\\u7ed3\\u8bed&quot;,&quot;isDelete&quot;:false}]\" data-smooth=\"true\" data-top-offset=\"\"><div class=\"eb-toc__list-wrap\"><ul class='eb-toc__list'><li><a href=\"#eb-table-content-0\">Introduction<\/a><li><a href=\"#eb-table-content-1\">Solution 1: AI intelligent response, automatic handling of high-frequency repetitive problems<\/a><li><a href=\"#eb-table-content-2\">Solution 2: Intelligent guidance, optimize the whole process of registration and purchase<\/a><li><a href=\"#eb-table-content-4\">Solution 3: Multi-language support to break down communication barriers<\/a><li><a href=\"#eb-table-content-5\">Conclusion<\/a><\/ul><\/div><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\"><strong>Solution 1: AI intelligent response, automatic handling of high-frequency repetitive problems<\/strong><\/h2>\n\n\n\n<p>In view of the pain point of \u201chigh proportion of repetitive problems\u201d, Mixdesk passed&nbsp;<strong>Dedicated AI customer service + custom knowledge base<\/strong>&nbsp;Achieve automated reception and efficient processing\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Knowledge base customization<\/strong>: Enterprises can organize common problems such as registration, payment, use, after-sales, and discount activities into a standardized knowledge base, and AI will automatically learn and answer accurately.\uff1b<\/li>\n\n\n\n<li><strong>7\u00d724 hours online<\/strong>: AI receives customers around the clock, without manual duty, and can guarantee a second-level response, calmly responding to customer inquiries during peak periods.\uff1b<\/li>\n\n\n\n<li><strong>Efficiently handle high-frequency problems<\/strong>: After setting up the knowledge base, about 80% of repetitive inquiries can be solved independently by AI, which significantly reduces the pressure on manual customer service.\uff1b<\/li>\n\n\n\n<li><strong>AI smart quotation<\/strong>: When customers ask about product or service plans, AI can automatically generate accurate preliminary quotation plans based on the demand information provided by customers, greatly reducing the workload of manual customer service in the quotation link.\uff1b<\/li>\n\n\n\n<li><strong>Automatically trigger promotion push<\/strong>: AI can proactively send recent discounts or event information based on the timing of customer interaction, and guide users to register, purchase, or complete the next step.\uff1b<\/li>\n\n\n\n<li><strong>Smart tags and data precipitation<\/strong>: AI combines automated workflows to automatically identify and label customer intentions to facilitate follow-up statistics, analysis, and optimization of customer service strategies.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"900\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-9.png\" alt=\"\" class=\"wp-image-5101\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-9.png 900w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-9-300x300.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-9-150x150.png 150w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-9-768x768.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-9-12x12.png 12w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-9-420x420.png 420w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-9-696x696.png 696w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n\n\n\n<p>This solution allows enterprises to respond to a large number of standardized consultations around the clock, greatly reducing labor costs and operational pressure. When encountering a large number of customer consultations on holidays, the customer experience can still be guaranteed not to be affected!<\/p>\n\n\n\n<p>In the cryptocurrency industry, Mixdesk has established in-depth cooperation with K Company to help K company build common problems into a dedicated knowledge base document for AI to learn, covering 8 categories of 300+ standard scenarios such as transaction rules, account management, and technical operations.<\/p>\n\n\n\n<p>Now more than 85% of duplicate problems can be solved by AI, whether it is KYC authentication, user agreement interpretation, transaction bonus collection, liquidation trigger... pre-sale, in-sale, and after-sales comprehensive coverage!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Solution 2: Intelligent guidance, optimize the whole process of registration and purchase<\/strong><\/h2>\n\n\n\n<p>In view of the pain points of \u201cregistration and purchase guidance is not smooth\u201d, Mixdesk passed&nbsp;<strong>Automated workflow + AI intelligent reach<\/strong>, To realize the optimization of the whole process of users from entry to conversion\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The first entry is automatically welcome<\/strong>: Through the automated workflow, when the user enters the consultation channel, the system will actively send a welcome message. For users from different channels and languages, personalized welcome words can be set to ensure that every customer can get an interactive experience that fits the scene.\uff1b<\/li>\n\n\n\n<li><strong>Multi-round tracking and intelligent branching<\/strong>: For users who do not respond immediately, the system will add messages within a set time to continuously attract users to participate; for high-intent customers, intelligent distribution of manual customer service can be set up to ensure maximum conversion.\uff1b<\/li>\n\n\n\n<li><strong>Status recognition, accurate push<\/strong>\uff1a\n<ul class=\"wp-block-list\">\n<li><strong>Unregistered user<\/strong>&nbsp;\u2192 AI automatically sends registration links, registration step guidelines and recent event discounts to reduce the registration threshold\uff1b<\/li>\n\n\n\n<li><strong>Registered user<\/strong>&nbsp;\u2192 Push recharge benefits, preferential information or VIP rights and interests to guide consumption transformation and enhance users<strong>Life cycle value (LTV)<\/strong>\uff1b\uff1b<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Closed loop operation<\/strong>: After the user completes the registration or purchase, the system can trigger follow-up guidance or reward activities, and send regular mass messages to purchased customers to increase the repurchase rate and form a complete conversion closed loop.<\/li>\n<\/ul>\n\n\n\n<p>This solution ensures that potential customers receive timely and accurate guidance at key contact points, significantly improving the conversion rate of registration and purchase, while reducing manual intervention and improving operational efficiency.<\/p>\n\n\n\n<p>In the chess and card entertainment game industry, Mixdesk has joined forces with M Division to comprehensively manage customers at all stages of M Division through AI combined with automated workflows, and the new user registration rate has increased by 25% and the payment rate has increased by 18%!<\/p>\n\n\n\n<div class=\"wp-block-media-text has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-top has-text-color has-background has-link-color wp-elements-9c6ee9ae044820660b1d6d124747c451\" style=\"color:#fffdc7;background-color:#121c1c;grid-template-columns:auto 60%\"><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group has-link-color wp-elements-f2de3e70f8024084c2bdddf6c2212f77\" style=\"padding-top:2em;padding-right:2em;padding-bottom:2em;padding-left:2em\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" style=\"font-size:48px;font-weight:700;line-height:1.15\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Mixdesk <br>AI Agent<\/mark><\/h2>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-b5d18a43ccde08f87061c6c1720ea8fd\" style=\"color:#fffdc7\"><a href=\"https:\/\/mixdesk.com\/blog\/en\/\"><strong>Learn More<\/strong>&nbsp;\u2192<\/a><\/p>\n<\/div><\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1024x683.jpeg\" alt=\"\" class=\"wp-image-1892 size-full\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1024x683.jpeg 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-300x200.jpeg 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-768x512.jpeg 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1536x1024.jpeg 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-2048x1365.jpeg 2048w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-18x12.jpeg 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-630x420.jpeg 630w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-696x464.jpeg 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1068x712.jpeg 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/11\/\u4ea7\u54c1\u56fe-mix-1920x1280.jpeg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Solution 3: Multi-language support to break down communication barriers<\/strong><\/h2>\n\n\n\n<p>In view of the pain points of &#034;multilingual communication difficulties\u201d, Mixdesk provides&nbsp;<strong>Intelligent multi-language recognition + real-time translation<\/strong>&nbsp;Solutions to ensure smooth communication between users across regions\uff1a<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Automatic language recognition<\/strong>: The system can automatically judge the user&#039;s language based on the customer&#039;s browser language or conversation content, and supports automatic switching of multiple languages to ensure that the content sent by AI and automated workflows accurately matches the user&#039;s language.\uff1b<\/li>\n\n\n\n<li><strong>Real-time translation\uff1a<\/strong>Manual customer service can communicate barrier-free with customers around the world using their native language. The system has a built-in high-precision translation function, which can complete the translation instantly in the workbench without switching third-party tools.\uff1b<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1800\" height=\"816\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-8.png\" alt=\"\" class=\"wp-image-5100\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-8.png 1800w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-8-300x136.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-8-1024x464.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-8-768x348.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-8-1536x696.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-8-18x8.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-8-926x420.png 926w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-8-696x316.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2025\/11\/image-8-1068x484.png 1068w\" sizes=\"(max-width: 1800px) 100vw, 1800px\" \/><\/figure>\n\n\n\n<p>Through this solution, companies do not need to recruit a large number of multilingual customer service, they can provide global users with a natural, smooth and efficient communication experience, improve user satisfaction, and be more efficient when expanding their global business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p>Facing the challenges of high repeatability, high labor costs, and difficulties in multi-language communication, Mixdesk uses AI intelligent response, automated workflow, and intelligent guidance to achieve<strong>About 80% of repetitive problems are automatically handled by AI<\/strong>, User turnover rate increased&nbsp;<strong>25%<\/strong>, Increase in repurchase rate&nbsp;<strong>18%<\/strong>, Reduce labor customer service costs&nbsp;<strong>50%<\/strong>\u3002<\/p>\n\n\n\n<p>With Mixdesk, companies can not only easily cope with repeated inquiries and peak pressure, but also accurately guide users to register and repurchase, create higher value with less manpower, and upgrade customer service efficiency, user experience, and business growth simultaneously. Upgrade.<\/p>\n\n\n\n<div class=\"wp-block-cover aligncenter has-small-font-size\" style=\"min-height:237px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim has-background-gradient\" style=\"background:linear-gradient(135deg,rgb(222,252,199) 0%,rgb(213,249,244) 72%)\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile is-vertically-aligned-center is-image-fill has-background\" style=\"background-color:#fbfff2;font-size:29px;grid-template-columns:22% auto\"><figure class=\"wp-block-media-text__media\" style=\"background-image:url(https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png);background-position:50% 50%\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"659\" src=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png\" alt=\"\" class=\"wp-image-2643 size-full\" srcset=\"https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1024x659.png 1024w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-300x193.png 300w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-768x494.png 768w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1536x989.png 1536w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-18x12.png 18w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-653x420.png 653w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-696x448.png 696w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1-1068x687.png 1068w, https:\/\/mixdesk.com\/blog\/wp-content\/uploads\/2024\/12\/\u6d77\u5916\u5ba2\u670d\u7cfb\u7edf1.png 1616w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"has-text-align-left has-black-color has-text-color\" style=\"font-size:13px\">Mixdesk is an overseas multi-channel intelligent customer communication platform that can unify multiple channels such as Facebook, Instagram, WhatsApp, Line, Telegram, and Email to help companies communicate and serve customers. Mixdesk also supports AI employee functions, allowing enterprises to achieve more efficient automated customer service.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-font-size is-style-fill\" style=\"font-size:14px\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" href=\"https:\/\/chat.mix-chat.com\/chatlink.html?eid=bebf26f4921fc35e78530a3a00b4bd96&amp;utm=blog\" style=\"border-radius:13px;background-color:#00da5d\" target=\"_blank\" rel=\"noreferrer noopener\">Consult now<\/a><\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>With Mixdesk, companies can not only easily cope with repeated inquiries and peak pressure, but also accurately guide users to register and repurchase, create higher value with less manpower, and upgrade customer service efficiency, user experience, and business growth simultaneously. Upgrade.<\/p>","protected":false},"author":5,"featured_media":5093,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"_eb_attr":"","footnotes":""},"categories":[43],"tags":[],"class_list":{"0":"post-5088","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-product"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\u518d\u8bf4\u4e00\u904d\uff01\u9009\u5bf9 AI \u5ba2\u670d\u662f\u771f\u80fd\u4ee3\u66ff\u4eba\u5de5\uff0c80%\u4ee5\u4e0a\u57fa\u7840\u54a8\u8be2 AI \u5168\u89e3\u51b3\uff01 - Blog | Mixdesk<\/title>\n<meta name=\"description\" content=\"\u501f\u52a9 Mixdesk\uff0c\u4f01\u4e1a\u4e0d\u4ec5\u80fd\u8f7b\u677e\u5e94\u5bf9\u91cd\u590d\u54a8\u8be2\u4e0e\u9ad8\u5cf0\u671f\u538b\u529b\uff0c\u8fd8\u80fd\u7cbe\u51c6\u5f15\u5bfc\u7528\u6237\u6ce8\u518c\u548c\u590d\u8d2d\uff0c\u7528\u66f4\u5c11\u7684\u4eba\u529b\u521b\u9020\u66f4\u9ad8\u7684\u4ef7\u503c\uff0c\u8ba9\u5ba2\u670d\u6548\u7387\u3001\u7528\u6237\u4f53\u9a8c\u548c\u4e1a\u52a1\u589e\u957f\u540c\u6b65\u5347\u7ea7\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mixdesk.com\/blog\/en\/ai-customer-service-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u518d\u8bf4\u4e00\u904d\uff01\u9009\u5bf9 AI \u5ba2\u670d\u662f\u771f\u80fd\u4ee3\u66ff\u4eba\u5de5\uff0c80%\u4ee5\u4e0a\u57fa\u7840\u54a8\u8be2 AI \u5168\u89e3\u51b3\uff01 - 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