{"id":1145,"date":"2025-06-26T14:37:49","date_gmt":"2025-06-26T06:37:49","guid":{"rendered":"https:\/\/mixdesk.com\/help\/?post_type=ht_kb&p=1145"},"modified":"2026-03-25T09:11:07","modified_gmt":"2026-03-25T01:11:07","slug":"api","status":"publish","type":"ht_kb","link":"https:\/\/mixdesk.com\/help\/en\/docs\/api\/","title":{"rendered":"API docs"},"content":{"rendered":"

\u901a\u8fc7 API \u83b7\u53d6\u5bf9\u8bdd\uff0c\u8054\u7cfb\u4eba\u7b49\u6570\u636e\u3002<\/p>\n\n\n\n

\u51c6\u5907\u5de5\u4f5c<\/h2>\n\n\n\n

\u70b9\u51fb\u5de6\u4e0b\u89d2 \u300c\u8bbe\u7f6e\u300d\uff0c\u9009\u62e9 API\uff0c\u83b7\u53d6 Access Token\uff0c\u540c\u65f6\u542f\u7528 Access Token<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

\u901a\u7528<\/strong><\/h2>\n\n\n\n
    \n
  • \u8c03\u7528\u4ee5\u4e0b APIs \u65f6\u90fd\u9700\u8981\u4f7f\u7528 Access Token, Token \u91cd\u7f6e\u540e\u5c06\u5bfc\u81f4\u4e0a\u6b21\u7684 Token \u5931\u6548\u3002\u8bf7\u6c42\u5934\uff1a<\/li>\n<\/ul>\n\n\n\n
    Authorization: Bearer YOUR_ACCESS_TOKEN<\/code><\/pre><\/div>\n\n\n\n
      \n
    • \u6240\u6709\u8bf7\u6c42\/\u54cd\u5e94<\/strong>\u65f6\u95f4\u5b57\u6bb5\u5747\u91c7\u7528\u6beb\u79d2\u7ea7\u7684 UTCISO 8601<\/strong> \u683c\u5f0f\uff0c\u793a\u4f8b\uff1a2024-01-01T00:00:00.000Z<\/strong><\/li>\n<\/ul>\n\n\n\n
      \u63a5\u53e3\u5217\u8868<\/strong><\/h2>\n\n\n\n
      1. \u5bf9\u8bdd\u6570\u636e\u67e5\u8be2<\/strong><\/h3>\n\n\n\n
      \u6ce8\u610f:<\/strong> \u4ec5\u652f\u6301\u67e5\u8be2\u6700\u8fd1 6 \u4e2a\u6708\u7684\u6570\u636e<\/p>\n\n\n\n
      1.1 \u5bf9\u8bdd\u6570\u636e\u6a21\u578b<\/strong><\/h4>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      ent_id<\/td>integer<\/td>\u4f01\u4e1a ID<\/td><\/tr>
      client_info<\/td>object<\/td>\u8054\u7cfb\u4eba\u4fe1\u606f<\/td><\/tr>
      agent_name<\/td>string<\/td>\u5ba2\u670d\u771f\u5b9e\u59d3\u540d<\/td><\/tr>
      agent_id<\/td>integer<\/td>\u5ba2\u670d ID<\/td><\/tr>
      agent_nick_name<\/td>string<\/td>\u5ba2\u670d\u6635\u79f0<\/td><\/tr>
      agent_work_num<\/td>string<\/td>\u5ba2\u670d\u5de5\u53f7<\/td><\/tr>
      agent_email<\/td>string<\/td>\u5ba2\u670d\u90ae\u7bb1<\/td><\/tr>
      agent_group_name<\/td>string<\/td>\u5ba2\u670d\u5206\u7ec4\u540d\u79f0<\/td><\/tr>
      conv_id<\/td>integer<\/td>\u5bf9\u8bdd ID<\/td><\/tr>
      track_id<\/td>string<\/td>\u5bf9\u8bdd\u8bbf\u95ee\u6807\u8bc6<\/td><\/tr>
      conv_tags<\/td>array(string)<\/td>\u5bf9\u8bdd\u6807\u7b7e<\/td><\/tr>
      conv_start_time<\/td>string<\/td>\u5bf9\u8bdd\u521b\u5efa\u65f6\u95f4<\/td><\/tr>
      conv_end_time<\/td>string<\/td>\u5bf9\u8bdd\u7ed3\u675f\u65f6\u95f4<\/td><\/tr>
      conv_type<\/td>integer<\/td>\u5bf9\u8bdd\u7c7b\u578b\uff1a1-\u79c1\u4fe1 2-\u7fa4\u7ec4<\/td><\/tr>
      summary<\/td>string<\/td>\u5bf9\u8bdd\u5c0f\u7ed3<\/td><\/tr>
      summary_time<\/td>string<\/td>\u5bf9\u8bdd\u5c0f\u7ed3\u65f6\u95f4<\/td><\/tr>
      evaluation<\/td>integer<\/td>\u8bc4\u4ef7\u7c7b\u578b 0-\u5dee\u8bc4 1-\u4e2d\u8bc4 2-\u597d\u8bc4<\/td><\/tr>
      evaluation_content<\/td>string<\/td>\u8bc4\u4ef7\u5185\u5bb9<\/td><\/tr>
      source_type<\/td>string<\/td>\u8bbf\u95ee\u6765\u6e90<\/td><\/tr>
      source_url<\/td>string<\/td>\u6765\u6e90 URL<\/td><\/tr>
      source<\/td>string<\/td>\u5bf9\u8bdd\u6e20\u9053<\/td><\/tr>
      sub_source<\/td>string<\/td>\u5b50\u6e20\u9053\u540d\u79f0<\/td><\/tr>
      sub_source_remark<\/td>string<\/td>\u5b50\u6e20\u9053\u5907\u6ce8<\/td><\/tr>
      visit_page_title<\/td>string<\/td>\u7740\u9646\u9875\u6807\u9898<\/td><\/tr>
      visit_page_url<\/td>string<\/td>\u7740\u9646\u9875 URL<\/td><\/tr>
      conv_title<\/td>string<\/td>\u5bf9\u8bdd\u9875\u6807\u9898<\/td><\/tr>
      conv_url<\/td>string<\/td>\u5bf9\u8bdd\u9875 URL<\/td><\/tr>
      search_engine<\/td>string<\/td>\u641c\u7d22\u5f15\u64ce<\/td><\/tr>
      visitor_os<\/td>string<\/td>\u64cd\u4f5c\u7cfb\u7edf<\/td><\/tr>
      visitor_browser<\/td>string<\/td>\u6d4f\u89c8\u5668<\/td><\/tr>
      visitor_location<\/td>string<\/td>\u5730\u533a<\/td><\/tr>
      browser_language<\/td>string<\/td>\u6d4f\u89c8\u5668\u8bed\u8a00<\/td><\/tr>
      utm_source<\/td>string<\/td>utm_source<\/td><\/tr>
      utm_medium<\/td>string<\/td>utm_medium<\/td><\/tr>
      utm_term<\/td>string<\/td>utm_term<\/td><\/tr>
      utm_content<\/td>string<\/td>utm_content<\/td><\/tr>
      utm_campaign<\/td>string<\/td>utm_campaign<\/td><\/tr>
      messages<\/td>array(object)<\/td>\u5bf9\u8bdd\u6d88\u606f\u5217\u8868<\/td><\/tr>
      source_client_info<\/td>object<\/td>\u6e20\u9053\u4e2a\u4eba\u4fe1\u606f\uff1b\u4e09\u65b9\u6e20\u9053\u4f1a\u6709\u8be5\u5206\u7c7b\u5b57\u6bb5\u3002<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      client_info \u5bf9\u8c61\u5b57\u6bb5\uff1a<\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      contact_id<\/td>string<\/td>\u8054\u7cfb\u4eba ID<\/td><\/tr>
      track_ids<\/td>array(string)<\/td>\u8bbf\u95ee\u6807\u8bc6\u5217\u8868<\/td><\/tr>
      tags<\/td>array(string)<\/td>\u8054\u7cfb\u4eba\u6807\u7b7e<\/td><\/tr>
      system_fields<\/td>object<\/td>\u7cfb\u7edf\u5b57\u6bb5\uff0c\u53ea\u5305\u542b\u542f\u7528\u663e\u793a\u7684\u5b57\u6bb5<\/td><\/tr>
      custom_fields<\/td>object<\/td>\u81ea\u5b9a\u4e49\u5b57\u6bb5\uff0c\u53ea\u5305\u542b\u542f\u7528\u663e\u793a\u7684\u5b57\u6bb5<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      messages \u5bf9\u8c61\u5b57\u6bb5\uff1a<\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      agent_name<\/td>string<\/td>\u6d88\u606f\u5bf9\u5e94\u7684\u63a5\u5f85\u5ba2\u670d\u771f\u5b9e\u59d3\u540d<\/td><\/tr>
      agent_token<\/td>string<\/td>\u6d88\u606f\u5bf9\u5e94\u7684\u63a5\u5f85\u5ba2\u670d token<\/td><\/tr>
      from<\/td>string<\/td>\u6d88\u606f\u6765\u6e90<\/td><\/tr>
      timestamp<\/td>string<\/td>\u6d88\u606f\u65f6\u95f4<\/td><\/tr>
      content<\/td>string<\/td>\u6d88\u606f\u5185\u5bb9<\/td><\/tr>
      type<\/td>string<\/td>\u6d88\u606f\u7c7b\u578b<\/td><\/tr>
      source_username<\/td>string<\/td>\u4e09\u65b9\u6e20\u9053\u7528\u6237\u540d\uff08 \u4e09\u65b9\u6e20\u9053\u6307 Facebook\u3001Instagram\u3001Telegram\u3001Line\u3001WhatsApp API\u3001WhatsApp App\u3001Email\uff09<\/td><\/tr>
      group_sender_id<\/td>string<\/td>\u7fa4\u7528\u6237 ID\uff08Whatsapp APP\u3001Line\u3001Telegram \u6e20\u9053\u652f\u6301\uff0cWhatsApp APP \u7fa4\u7528\u6237 ID \u4f1a\u663e\u793a\u4e3a\uff1a+\u53f7\u7801\uff0c\u5176\u4ed6\u6e20\u9053\u4e3a\u7528\u6237 ID\uff09<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      source_client_info\u5bf9\u8c61\u5b57\u6bb5:<\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      user_id<\/td>string<\/td>\u7528\u6237\u5bf9\u4e8e\u4e09\u65b9\u6e20\u9053\u7684\u7528\u6237id<\/td><\/tr>
      gender<\/td>string<\/td>\u6027\u522b<\/td><\/tr>
      locale<\/td>string<\/td>\u6240\u5728\u533a\u57df\u8bed\u8a00<\/td><\/tr>
      timezone<\/td>int<\/td>\u6240\u5728\u65f6\u533a<\/td><\/tr>
      user_name<\/td>string<\/td>\u7528\u6237\u540d\u79f0<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      1.2 \u6839\u636e\u5bf9\u8bdd ID \u67e5\u8be2\u5bf9\u8bdd\u8be6\u60c5<\/strong><\/h4>\n\n\n\n
      \u63a5\u53e3\u5730\u5740\uff1a<\/strong><\/p>\n\n\n\n
      GET https:\/\/api-gateway.mixdesk.com\/mixdesk\/hikari\/open\/api\/v1\/conversation\/{conversation_id}<\/code><\/pre><\/div>\n\n\n\n
      \u8bf7\u6c42\u53c2\u6570\uff1a<\/strong><\/p>\n\n\n\n
      \u53c2\u6570\u540d<\/td>\u53c2\u6570\u7c7b\u578b<\/td>\u7c7b\u578b<\/td>\u5fc5\u586b<\/td>\u63cf\u8ff0<\/td><\/tr>
      conversation_id<\/td>Path<\/td>integer<\/td>\u662f<\/td>\u5bf9\u8bdd ID<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \u54cd\u5e94\u53c2\u6570<\/strong>\uff1a<\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      code<\/td>integer<\/td>\u72b6\u6001\u7801<\/td><\/tr>
      msg<\/td>string<\/td>\u63d0\u793a\u4fe1\u606f<\/td><\/tr>
      success<\/td>boolean<\/td>\u662f\u5426\u6210\u529f<\/td><\/tr>
      data<\/td>\u5bf9\u8bdd\u6570\u636e\u6a21\u578b<\/td>\u5bf9\u8bdd\u6570\u636e\u6a21\u578b<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      1.3 \u6839\u636e\u7ed3\u675f\u65f6\u95f4\u67e5\u8be2\u5bf9\u8bdd\u5217\u8868<\/strong><\/h4>\n\n\n\n
      \u63a5\u53e3\u5730\u5740\uff1a<\/strong><\/p>\n\n\n\n
      GET https:\/\/api-gateway.mixdesk.com\/mixdesk\/hikari\/open\/api\/v1\/conversations<\/code><\/pre><\/div>\n\n\n\n
      \u8bf7\u6c42\u53c2\u6570\uff1a<\/strong><\/p>\n\n\n\n
      \u53c2\u6570\u540d<\/td>\u53c2\u6570\u7c7b\u578b<\/td>\u7c7b\u578b<\/td>\u5fc5\u586b<\/td>\u63cf\u8ff0<\/td><\/tr>
      end_time_start<\/td>query<\/td>string<\/td>\u662f<\/td>\u5bf9\u8bdd\u7ed3\u675f\u65f6\u95f4\u8d77\u59cb\u503c<\/td><\/tr>
      end_time_end<\/td>query<\/td>string<\/td>\u662f<\/td>\u5bf9\u8bdd\u7ed3\u675f\u65f6\u95f4\u7ed3\u675f\u503c<\/td><\/tr>
      page<\/td>query<\/td>integer<\/td>\u5426<\/td>\u9875\u7801\uff0c\u4ece 1 \u5f00\u59cb\uff0c\u9ed8\u8ba4\u503c\uff1a1<\/td><\/tr>
      page_size<\/td>query<\/td>integer<\/td>\u5426<\/td>\u6bcf\u9875\u6570\u91cf\uff0c\u53d6\u503c\u8303\u56f4\uff1a1-50\uff0c\u9ed8\u8ba4\u503c\uff1a20<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \u54cd\u5e94\u53c2\u6570<\/strong>\uff1a<\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      code<\/td>integer<\/td>\u72b6\u6001\u7801<\/td><\/tr>
      msg<\/td>string<\/td>\u63d0\u793a\u4fe1\u606f<\/td><\/tr>
      success<\/td>boolean<\/td>\u662f\u5426\u6210\u529f<\/td><\/tr>
      data<\/td>object<\/td>\u5bf9\u8bdd\u5217\u8868\u6570\u636e<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      data \u5bf9\u8c61\u5b57\u6bb5\uff1a<\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      total<\/td>integer<\/td>\u7b5b\u9009\u7684\u5bf9\u8bdd\u603b\u6570<\/td><\/tr>
      data<\/td>array(\u5bf9\u8bdd\u6570\u636e\u6a21\u578b)<\/td>\u5bf9\u8bdd\u6570\u636e\u5217\u8868<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      2. \u8054\u7cfb\u4eba\u6570\u636e\u67e5\u8be2<\/strong><\/h3>\n\n\n\n
       \u6ce8\u610f\uff1a\u8054\u7cfb\u4eba\u5b57\u6bb5\u4ec5\u5728\u7cfb\u7edf\u4e2d\u542f\u7528\u663e\u793a\u65f6\u624d\u4f1a\u8fd4\u56de<\/strong><\/p>\n\n\n\n
      2.1 \u8054\u7cfb\u4eba\u6570\u636e\u6a21\u578b<\/strong><\/h4>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      contact_id<\/td>string<\/td>\u8054\u7cfb\u4eba ID<\/td><\/tr>
      track_ids<\/td>array(string)<\/td>\u8bbf\u95ee\u6807\u8bc6\u5217\u8868<\/td><\/tr>
      system_fields<\/td>object<\/td>\u7cfb\u7edf\u5b57\u6bb5<\/td><\/tr>
      system_fields.sources<\/td>array(object)<\/td>\u8054\u7cfb\u4eba\u7684\u6240\u6709\u6e20\u9053\u4fe1\u606f\u6570\u636e\uff0c\u5408\u5e76\u540e\u4f1a\u6709\u591a\u4e2a\uff0c\u4e0d\u4f1a\u53bb\u91cd<\/td><\/tr>
      custom_fields<\/td>object<\/td>\u81ea\u5b9a\u4e49\u5b57\u6bb5<\/td><\/tr>
      source_client_info<\/td>array(object)<\/td>\u6e20\u9053\u4e2a\u4eba\u4fe1\u606f\uff1b\u4e09\u65b9\u6e20\u9053\u4f1a\u6709\u8be5\u5206\u7c7b\u5b57\u6bb5\u3002key \u4e3a track_id, \u5408\u5e76\u8054\u7cfb\u4eba\u540e\u4f1a\u6709\u591a\u4e2a key<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      2.2 \u6839\u636e\u521b\u5efa\u65f6\u95f4\u67e5\u8be2\u8054\u7cfb\u4eba\u5217\u8868<\/strong><\/h4>\n\n\n\n
      \u63a5\u53e3\u5730\u5740\uff1a<\/strong><\/p>\n\n\n\n
      GET https:\/\/api-gateway.mixdesk.com\/mixdesk\/hikari\/open\/api\/v1\/contacts<\/code><\/pre><\/div>\n\n\n\n
      \u8bf7\u6c42\u53c2\u6570\uff1a<\/strong><\/p>\n\n\n\n
      \u53c2\u6570\u540d<\/td>\u53c2\u6570\u7c7b\u578b<\/td>\u7c7b\u578b<\/td>\u5fc5\u586b<\/td>\u63cf\u8ff0<\/td><\/tr>
      create_time_start<\/td>query<\/td>string<\/td>\u662f<\/td>\u8054\u7cfb\u4eba\u521b\u5efa\u65f6\u95f4\u8d77\u59cb\u503c<\/td><\/tr>
      create_time_end<\/td>query<\/td>string<\/td>\u662f<\/td>\u8054\u7cfb\u4eba\u521b\u5efa\u65f6\u95f4\u7ed3\u675f\u503c<\/td><\/tr>
      page<\/td>query<\/td>integer<\/td>\u5426<\/td>\u9875\u7801\uff0c\u4ece 1 \u5f00\u59cb\uff0c\u9ed8\u8ba4\u503c\uff1a1<\/td><\/tr>
      page_size<\/td>query<\/td>integer<\/td>\u5426<\/td>\u6bcf\u9875\u6570\u91cf\uff0c\u53d6\u503c\u8303\u56f4\uff1a1-50\uff0c\u9ed8\u8ba4\u503c\uff1a20<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \u54cd\u5e94\u53c2\u6570:<\/strong><\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      code<\/td>integer<\/td>\u72b6\u6001\u7801<\/td><\/tr>
      msg<\/td>string<\/td>\u63d0\u793a\u4fe1\u606f<\/td><\/tr>
      success<\/td>boolean<\/td>\u662f\u5426\u6210\u529f<\/td><\/tr>
      data<\/td>object<\/td>\u8054\u7cfb\u4eba\u5217\u8868\u6570\u636e<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      data \u5bf9\u8c61\u5b57\u6bb5\uff1a<\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      total<\/td>integer<\/td>\u7b5b\u9009\u7684\u8054\u7cfb\u4eba\u603b\u6570<\/td><\/tr>
      data<\/td>array(\u8054\u7cfb\u4eba\u6570\u636e\u6a21\u578b)<\/td>\u8054\u7cfb\u4eba\u6570\u636e\u5217\u8868<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      3. \u901a\u8fc7 API \u63a5\u53e3\u53d1\u9001\u6d88\u606f\u5230 Telegram \u6e20\u9053<\/h3>\n\n\n\n
      Telegram \u673a\u5668\u4ebaID\u83b7\u53d6\u65b9\u5f0f\uff1a\u6dfb\u52a0token\u65f6\u7684\u524d\u9762\u4e00\u4e32\u6570\u5b57\u5c31\u662f\u673a\u5668\u4ebaID<\/p>\n\n\n\n
      chat_user_id \u83b7\u53d6\u65b9\u5f0f\uff1a<\/p>\n\n\n\n
      1. \u5bf9\u8bdd\u8be6\u60c5\u9875\u4e2d\uff0c\u53f3\u4fa7\u6e20\u9053\u4e2a\u4eba\u4fe1\u606f\u4e2d\u7684 ID<\/code>\u5b57\u6bb5\u5bf9\u5e94\u7684\u503c<\/p>\n\n\n\n
      2. api \u6216\u8005webhook\u4e2d\u8fd4\u56de\u7684 source_client_info.user_id<\/code><\/p>\n\n\n\n
      \"\"<\/figure>\n\n\n\n
      3.1 \u53d1\u9001\u6d88\u606f\u6570\u636e\u6a21\u578b<\/h4>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      tg_bot_id<\/td>string<\/td>Telegram \u673a\u5668\u4ebaID<\/td><\/tr>
      chat_user_id<\/td>string<\/td>\u5bf9\u8bdd\u7528\u6237id\uff0c\u5f53\u524d\u89c4\u5219\u7fa4\u4e3a\u8d1f\uff0c\u4e2a\u4eba\u4e3a\u6b63<\/td><\/tr>
      message_list<\/td>array<\/td>\u53d1\u9001\u6d88\u606f\u5217\u8868\uff1b\u6700\u5c0f1\u6700\u592710<\/td><\/tr>
      message_list.message_type<\/td>string<\/td>\u6d88\u606f\u7c7b\u578b\uff1b\u679a\u4e3e\u503c\uff1atext<\/td><\/tr>
      message_list.content<\/td>string<\/td>\u53d1\u9001\u6d88\u606f\u6587\u672c\uff1b\u957f\u5ea6\uff1a1-1024<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      3.2 \u53d1\u9001\u6587\u672c\u6d88\u606f<\/h4>\n\n\n\n
      \u63a5\u53e3\u5730\u5740\uff1a<\/strong> <\/p>\n\n\n\n
      POST https:\/\/api-gateway.mixdesk.com\/mixdesk\/hikari\/open\/api\/v1\/telegram\/send<\/code><\/pre><\/div>\n\n\n\n
      Content-Type: application\/json; <\/p>\n\n\n\n
      \u8bf7\u6c42\u53c2\u6570\uff1a<\/strong><\/p>\n\n\n\n
      \u53d1\u9001\u6d88\u606f\u6570\u636e\u6a21\u578bjson\u683c\u5f0f<\/p>\n\n\n\n
      \u54cd\u5e94\u53c2\u6570:<\/strong><\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      code<\/td>integer<\/td>\u72b6\u6001\u7801<\/td><\/tr>
      msg<\/td>string<\/td>\u63d0\u793a\u4fe1\u606f<\/td><\/tr>
      success<\/td>boolean<\/td>\u662f\u5426\u6210\u529f<\/td><\/tr>
      data<\/td>object<\/td>\u53d1\u9001\u7ed3\u679c\u4fe1\u606f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      data \u5bf9\u8c61\u5b57\u6bb5\uff1a<\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      message_list<\/td>array<\/td>\u6d88\u606f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      message_list \u5b57\u6bb5\uff1a<\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      conv_id<\/td>int64<\/td>\u5bf9\u8bddid<\/td><\/tr>
      msg_id<\/td>int64<\/td>\u6d88\u606fid<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \u793a\u4f8b\uff1a<\/p>\n\n\n\n
      curl --location --request POST 'https:\/\/api-gateway.mixdesk.com\/mixdesk\/hikari\/open\/api\/v1\/telegram\/send' \\\n--header 'Content-Type: application\/json' \\\n--header 'Authorization: Bearer \u4f60\u7684 API Token' \\\n--data-raw '{\n"tg_bot_id":"\u4f60\u7684 bot id",\n"chat_user_id":"\u4f60\u9700\u8981\u53d1\u9001\u7684 user id",\n"message_list":[\n{\n    "message_type":"text",\n    "content":"\u4f60\u597d\u5440\uff1f"\n}\n]\n}'<\/code><\/pre><\/div>\n\n\n\n
      4.\u5ba2\u670d\u670d\u52a1\u91cf<\/h3>\n\n\n\n
      \u63a5\u53e3\u5730\u5740\uff1a<\/strong><\/p>\n\n\n\n
      GET https:\/\/api-gateway.mixdesk.com\/mixdesk\/hikari\/open\/api\/v1\/agent_service<\/code><\/pre><\/div>\n\n\n\n
      \u8bf7\u6c42\u53c2\u6570\uff1a<\/strong><\/p>\n\n\n\n
      \u53c2\u6570\u540d<\/strong><\/td>\u7c7b\u578b<\/strong><\/td>\u5fc5\u586b<\/strong><\/td>\u793a\u4f8b<\/td>\u63cf\u8ff0<\/strong><\/td><\/tr>
      create_time_start<\/td>string<\/td>\u662f<\/td>2025-07-10T00:00:00.000Z<\/td>\u5bf9\u8bdd\u7ed3\u675f\u65f6\u95f4\u8d77\u59cb\u503c<\/td><\/tr>
      create_time_end<\/td>string<\/td>\u662f<\/td>2025-07-18T00:00:00.000Z<\/td>\u5bf9\u8bdd\u7ed3\u675f\u65f6\u95f4\u7ed3\u675f\u503c<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \u54cd\u5e94\u793a\u4f8b\uff1a<\/strong><\/p>\n\n\n\n
      {\n    "code": 1,\n    "msg": "",\n    "success": true,\n    "data": [\n        {\n            "agent_id": 13,\n            "agent_name": "\u8d85\u7ea7\u7ba1\u7406\u5458",\n            "group_id": 11,\n            "group_name": "\u9ed8\u8ba4\u5206\u7ec4",\n            "work_num": "",\n            "conv_cnt": 0,\n            "effective_conv_cnt": 0,\n            "effective_conv_rate": 0,\n            "missed_conv_cnt": 0,\n            "missed_conv_rate": 0,\n            "msg_cnt": 0,\n            "duration_time": 0,\n            "conv_first_response_wait_time": 0,\n            "avg_response_wait_time": 0,\n            "transfer_in_cnt": 0,\n            "transfer_out_cnt": 0,\n            "invited_eval_num": 0,\n            "good_conv_cnt": 0,\n            "medium_conv_cnt": 0,\n            "bad_conv_cnt": 0,\n            "eval_num": 0,\n            "eval_rate": 0,\n            "bad_evaluate_rate": 0,\n            "medium_evaluate_rate": 0,\n            "good_evaluate_rate": 0,\n            "avg_evaluate_score": 0,\n            "avg_human_duration_time": 0\n        },\n        {\n            "agent_id": 486,\n            "agent_name": "yyy",\n            "group_id": 11,\n            "group_name": "\u9ed8\u8ba4\u5206\u7ec4",\n            "work_num": "002",\n            "conv_cnt": 0,\n            "effective_conv_cnt": 0,\n            "effective_conv_rate": 0,\n            "missed_conv_cnt": 0,\n            "missed_conv_rate": 0,\n            "msg_cnt": 0,\n            "duration_time": 0,\n            "conv_first_response_wait_time": 0,\n            "avg_response_wait_time": 0,\n            "transfer_in_cnt": 0,\n            "transfer_out_cnt": 0,\n            "invited_eval_num": 0,\n            "good_conv_cnt": 0,\n            "medium_conv_cnt": 0,\n            "bad_conv_cnt": 0,\n            "eval_num": 0,\n            "eval_rate": 0,\n            "bad_evaluate_rate": 0,\n            "medium_evaluate_rate": 0,\n            "good_evaluate_rate": 0,\n            "avg_evaluate_score": 0,\n            "avg_human_duration_time": 0\n        }\n    ]\n}<\/code><\/pre><\/div>\n\n\n\n
      \u53c2\u6570\u89e3\u91ca\uff1a<\/strong><\/p>\n\n\n\n
      \u5b57\u6bb5<\/td>\u53c2\u6570\u540d<\/td><\/tr>
      \u5ba2\u670d ID<\/td>agent_id<\/td><\/tr>
      \u5ba2\u670d\u5ba2\u670d\u771f\u5b9e\u59d3\u540d<\/td>agent_name<\/td><\/tr>
      \u5ba2\u670d\u5206\u7ec4<\/td>group_name<\/td><\/tr>
      \u5ba2\u670d\u5206\u7ec4 ID<\/td>group_id<\/td><\/tr>
      \u5ba2\u670d\u5de5\u53f7<\/td>work_num<\/td><\/tr>
      \u603b\u5bf9\u8bdd\u6570<\/td>conv_cnt<\/td><\/tr>
      \u603b\u6709\u6548\u5bf9\u8bdd\u6570<\/td>effective_conv_cnt<\/td><\/tr>
      \u603b\u6709\u6548\u5bf9\u8bdd\u7387<\/td>effective_conv_rate<\/td><\/tr>
      \u9057\u6f0f\u5bf9\u8bdd\u6570<\/td>missed_conv_cnt<\/td><\/tr>
      \u9057\u6f0f\u5bf9\u8bdd\u7387<\/td>missed_conv_rate<\/td><\/tr>
      \u603b\u6d88\u606f\u6570<\/td>msg_cnt<\/td><\/tr>
      \u8f6c\u51fa\u5bf9\u8bdd\u6570<\/td>transfer_out_cnt<\/td><\/tr>
      \u8f6c\u5165\u5bf9\u8bdd\u6570<\/td>transfer_in_cnt<\/td><\/tr>
      \u5e73\u5747\u5bf9\u8bdd\u6301\u7eed\u65f6\u957f(\u79d2)<\/td>duration_time<\/td><\/tr>
      \u5e73\u5747\u4eba\u5de5\u5bf9\u8bdd\u65f6\u957f<\/td>avg_human_duration_time<\/td><\/tr>
      \u5e73\u5747\u5bf9\u8bdd\u9996\u6b21\u54cd\u5e94\u65f6\u957f<\/td>conv_first_response_wait_time<\/td><\/tr>
      \u5e73\u5747\u54cd\u5e94\u65f6\u957f<\/td>avg_response_wait_time<\/td><\/tr>
      \u5ba2\u670d\u624b\u52a8\u9080\u8bc4\u6570<\/td>invited_eval_num<\/td><\/tr>
      \u8bc4\u4ef7\u6570<\/td>eval_num<\/td><\/tr>
      \u8bc4\u4ef7\u7387<\/td>eval_rate<\/td><\/tr>
      \u597d\u8bc4\u6570<\/td>good_conv_cnt<\/td><\/tr>
      \u597d\u8bc4\u7387<\/td>good_evaluate_rate<\/td><\/tr>
      \u4e2d\u8bc4\u6570<\/td>medium_conv_cnt<\/td><\/tr>
      \u4e2d\u8bc4\u7387<\/td>medium_evaluate_rate<\/td><\/tr>
      \u5dee\u8bc4\u6570<\/td>bad_conv_cnt<\/td><\/tr>
      \u5dee\u8bc4\u7387<\/td>bad_evaluate_rate<\/td><\/tr>
      \u5e73\u5747\u8bc4\u4ef7\u5f97\u5206\u00b7<\/td>avg_evaluate_score<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \u54cd\u5e94\u53c2\u6570:<\/strong><\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      code<\/td>integer<\/td>\u72b6\u6001\u7801<\/td><\/tr>
      msg<\/td>string<\/td>\u63d0\u793a\u4fe1\u606f<\/td><\/tr>
      success<\/td>boolean<\/td>\u662f\u5426\u6210\u529f<\/td><\/tr>
      data<\/td>object<\/td>\u8054\u7cfb\u4eba\u5217\u8868\u6570\u636e<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      5. \u901a\u8fc7 API \u63a5\u53e3\u53d1\u9001\u6d88\u606f\u5230 Facebook \u6e20\u9053<\/h3>\n\n\n\n
      PageID \u83b7\u53d6\u65b9\u6cd5\uff1a\u7ed1\u5b9a\u6e20\u9053\u540e\uff0c\u5217\u8868\u4e2d\u5bf9\u5e94\u7684 \u4e3b\u9875 ID<\/code> \u680f\u5bf9\u5e94\u7684\u503c<\/p>\n\n\n\n
      \u5bf9\u8bdd\u7528\u6237ID\u83b7\u53d6\u65b9\u6cd5\uff1a<\/p>\n\n\n\n
      1. \u5bf9\u8bdd\u8be6\u60c5\u9875\u4e2d\uff0c\u53f3\u4fa7\u6e20\u9053\u4e2a\u4eba\u4fe1\u606f\u4e2d\u7684 ID<\/code>\u5b57\u6bb5\u5bf9\u5e94\u7684\u503c<\/p>\n\n\n\n
      2. api \u6216\u8005webhook\u4e2d\u8fd4\u56de\u7684 source_client_info.user_id<\/code><\/p>\n\n\n\n
      5.1 \u53d1\u9001\u6d88\u606f\u6570\u636e\u6a21\u578b<\/h4>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      page_id<\/td>string<\/td>\u5fc5\u586b\uff1bPageID<\/td><\/tr>
      chat_user_id<\/td>string<\/td>\u5fc5\u586b\uff1b\u5bf9\u8bdd\u7528\u6237ID<\/td><\/tr>
      tag<\/td>string<\/td>\u5f53\u7528\u6237\u53d1\u9001\u6700\u540e\u4e00\u6761\u6d88\u606f\u8ddd\u5f53\u524d\u65f6\u95f4\u8d85\u8fc7 24 \u5c0f\u65f6\uff0c\u4f46\u5728 7 \u5929\u5185\u9700\u8981\u4f7f\u7528\uff1a<HUMAN_AGENT>\uff1b
      \u5f53\u7528\u6237\u8d85\u8fc7 7 \u5929\uff0c\u9700\u8981\u4f7f\u7528\u4e0b\u5217\u6807\u7b7e\u4e2d\u7684\u4e00\u4e2a\uff1a\u8d26\u6237\u66f4\u65b0<ACCOUNT_UPDATE>\uff1a\u7528\u4e8e\u901a\u77e5\u4e0e\u7528\u6237\u76f8\u5173\u4fe1\u606f\u7684\u53d8\u5316\uff0c\u5982\u8d26\u6237\u4fe1\u606f\u6216\u8005\u72b6\u6001\u53d8\u5316\u3001\u8d26\u6237\u5b89\u5168\u63d0\u793a\u7b49\u786e\u8ba4\uff1b\u4e8b\u4ef6\u66f4\u65b0<CONFIRMED_EVENT_UPDATE>\uff1a\u7528\u4e8e\u786e\u8ba4\u7528\u6237\u9884\u7ea6\u6216\u53c2\u52a0\u5df2\u63a5\u53d7\u9080\u8bf7\u7684\u6d3b\u52a8\u6216\u9884\u7ea6\uff0c\u63d0\u9192\u7528\u6237\u9884\u7ea6\u6216\u6d3b\u52a8\u7684\u53d8\u5316\u7b49\uff1b\u8d2d\u540e\u66f4\u65b0<POST_PURCHASE_UPDATE >\uff1a\u7528\u4e8e\u8ddf\u7528\u6237\u786e\u8ba4\u4ea4\u6613\u3001\u66f4\u65b0\u914d\u9001\u72b6\u6001\u3001\u8ba2\u5355\u72b6\u6001\u7b49<\/td><\/tr>
      message_list<\/td>array<\/td>\u5fc5\u586b\uff1b\u53d1\u9001\u6d88\u606f\u5217\u8868\uff1b\u6700\u5c0f1\u6700\u592710<\/td><\/tr>
      message_list.message_type<\/td>string<\/td>\u6d88\u606f\u7c7b\u578b\uff1b\u679a\u4e3e\u503c\uff1atext\u3001photo\u3001video\u3001audio\u3001file<\/td><\/tr>
      message_list.content<\/td>string<\/td>\u53d1\u9001\u6d88\u606f\u6587\u672c\uff1b\u957f\u5ea6\uff1a1-1024<\/td><\/tr>
      message_list.photo<\/td>object<\/td><\/td><\/tr>
      message_list.photo.url<\/td>string<\/td>\u652f\u6301 .jpg .gif .png\u683c\u5f0f\uff0c\u6700\u5927 5M<\/td><\/tr>
      message_list.video<\/td>object<\/td><\/td><\/tr>
      message_list.video.url<\/td>string<\/td>\u6700\u5927\u652f\u6301 25MB<\/td><\/tr>
      message_list.video.file_name<\/td>string<\/td>\u6587\u4ef6\u540d<\/td><\/tr>
      message_list.video.size<\/td>int<\/td>\u6587\u4ef6\u5927\u5c0f<\/td><\/tr>
      message_list.audio<\/td>object<\/td><\/td><\/tr>
      message_list.audio.url<\/td>string<\/td>\u652f\u6301m4a\u3001ogg\uff0c\u6700\u5927\u652f\u6301 10MB\uff0c\u8bed\u97f3\u65f6\u957f\u4e0d\u8d85\u8fc7 60\u79d2\uff0c\u5efa\u8bae\u4f7f\u7528 m4a<\/td><\/tr>
      message_list.file<\/td>object<\/td><\/td><\/tr>
      message_list.file.url<\/td>string<\/td>\u6700\u5927\u652f\u6301 25MB\uff0c\u4e0d\u652f\u6301 zip \u6587\u4ef6<\/td><\/tr>
      message_list.file.file_name<\/td>string<\/td>\u6587\u4ef6\u540d<\/td><\/tr>
      message_list.file.size<\/td>int<\/td>\u6587\u4ef6\u5927\u5c0f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      5.2 \u53d1\u9001\u6587\u672c\u6d88\u606f<\/h4>\n\n\n\n
      \u63a5\u53e3\u5730\u5740\uff1a<\/strong><\/p>\n\n\n\n
      POST https:\/\/api-gateway.mixdesk.com\/mixdesk\/hikari\/open\/api\/v1\/messenger\/send<\/code><\/pre><\/div>\n\n\n\n
      Content-Type: application\/json; charset=utf-8<\/p>\n\n\n\n
      \u8bf7\u6c42\u53c2\u6570\uff1a<\/strong><\/p>\n\n\n\n
      \u53d1\u9001\u6d88\u606f\u6570\u636e\u6a21\u578bjson\u683c\u5f0f<\/p>\n\n\n\n
      \u54cd\u5e94\u53c2\u6570:<\/strong><\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      code<\/td>integer<\/td>\u72b6\u6001\u7801<\/td><\/tr>
      msg<\/td>string<\/td>\u63d0\u793a\u4fe1\u606f<\/td><\/tr>
      success<\/td>boolean<\/td>\u662f\u5426\u6210\u529f<\/td><\/tr>
      data<\/td>object<\/td>\u53d1\u9001\u7ed3\u679c\u4fe1\u606f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      data \u5bf9\u8c61\u5b57\u6bb5\uff1a<\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      message_list<\/td>array<\/td>\u6d88\u606f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      message_list \u5b57\u6bb5\uff1a<\/p>\n\n\n\n
      \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
      conv_id<\/td>int64<\/td>\u5bf9\u8bddid<\/td><\/tr>
      msg_id<\/td>int64<\/td>\u6d88\u606fid<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
      \u793a\u4f8b\uff1a<\/p>\n\n\n\n
      curl --location --request POST 'https:\/\/api-gateway.mixdesk.com\/mixdesk\/hikari\/open\/api\/v1\/messenger\/send' \\\n--header 'Authorization: Bearer \u4f60\u7684 API Token' \\\n--header 'Content-Type: application\/json' \\\n--data-raw '{\n    "page_id": "page_id",\n    "chat_user_id": "chat_user_id",\n    "tag": "",\n    "message_list": [\n        {\n            "message_type": "text",\n            "content": "123"\n        },\n        {\n            "message_type": "photo",\n            "photo": {\n                "url": "url"\n            }\n        },\n        {\n            "message_type": "video",\n            "video": {\n                "url": "url",\n                "file_name": "hello",\n                "size":100\n            }\n        },\n        {\n            "message_type": "audio",\n            "audio": {\n                "url": "url"\n            }\n        },\n        {\n            "message_type": "file",\n            "file": {\n                "url": "url",\n                "file_name": "\u56fe\u7247",\n                "size": 100\n            }\n        }\n    ]\n}'<\/code><\/pre><\/div>\n\n\n\n
      <\/p>\n\n\n\n
      6. \u901a\u8fc7 API \u63a5\u53e3\u53d1\u9001\u6d88\u606f\u5230 whatsapp APP \u6e20\u9053<\/h3>\n\n\n\n
      phone_number \u83b7\u53d6\u65b9\u6cd5\uff1a\u7ed1\u5b9a\u6e20\u9053\u540e\uff0c\u5217\u8868\u4e2d\u5bf9\u5e94\u7684 \u624b\u673a\u53f7\u4fe1\u606f<\/code> \u680f\u5bf9\u5e94\u7684\u624b\u673a\u53f7\u503c\uff0c\u4e0d\u8981\u5e26\u4e0a+\u53f7<\/strong><\/p>\n\n\n\n
      \u5bf9\u8bdd\u7528\u6237ID\u83b7\u53d6\u65b9\u6cd5<\/p>\n\n\n\n
        \n
      1. \u5df2\u77e5\u7684\u7528\u6237\u6216\u8005\u7fa4id\u3002\u7528\u6237id\u4e3a \u624b\u673a\u53f7+@c.us \u4f8b\u5982\uff1a”8618888888888@c.us”\u3002\u7fa4id\u4e3a \u6570\u5b57+@g.us \u4f8b\u5982\uff1a\u201c1201111111111111111111@g.us\u201d<\/li>\n\n\n\n
      2. api \u6216\u8005webhook\u4e2d\u8fd4\u56de\u7684 source_client_info.user_id<\/code><\/li>\n<\/ol>\n\n\n\n
        6.1 \u53d1\u9001\u6d88\u606f\u6570\u636e\u6a21\u578b<\/h4>\n\n\n\n
        \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
        phone_number<\/td>string<\/td>\u5fc5\u586b\uff1b\u4e2a\u4eba\u53f7\u7ed1\u5b9a\u7684\u624b\u673a\u53f7\uff1b\u4f8b\u5982\uff1a8618888888888<\/td><\/tr>
        chat_user_id<\/td>string<\/td>\u5fc5\u586b\uff1b\u63a5\u6536\u6d88\u606f\u7684\u7528\u6237\/\u7fa4id<\/em><\/td><\/tr>
        message_list<\/td>array<\/td>\u5fc5\u586b\uff1b\u53d1\u9001\u6d88\u606f\u5217\u8868\uff1b\u6700\u5c0f1\u6700\u592710<\/td><\/tr>
        message_list.message_type<\/td>string<\/td>\u6d88\u606f\u7c7b\u578b\uff1b\u679a\u4e3e\u503c\uff1atext\u3001photo\u3001video\u3001audio\u3001file<\/td><\/tr>
        message_list.content<\/td>string<\/td>\u53d1\u9001\u6d88\u606f\u6587\u672c\uff1b\u957f\u5ea6\uff1a1-1024<\/td><\/tr>
        message_list.photo<\/td>object<\/td><\/td><\/tr>
        message_list.photo.url<\/td>string<\/td>\u652f\u6301 .jpg .gif .png\u683c\u5f0f\uff0c\u6700\u5927 5M<\/td><\/tr>
        message_list.video<\/td>object<\/td><\/td><\/tr>
        message_list.video.url<\/td>string<\/td>\u6700\u5927\u652f\u6301 25MB<\/td><\/tr>
        message_list.video.file_name<\/td>string<\/td>\u6587\u4ef6\u540d<\/td><\/tr>
        message_list.video.size<\/td>int<\/td>\u6587\u4ef6\u5927\u5c0f<\/td><\/tr>
        message_list.audio<\/td>object<\/td><\/td><\/tr>
        message_list.audio.url<\/td>string<\/td>\u652f\u6301m4a\u3001ogg\uff0c\u6700\u5927\u652f\u6301 10MB\uff0c\u8bed\u97f3\u65f6\u957f\u4e0d\u8d85\u8fc7 60\u79d2\uff0c\u5efa\u8bae\u4f7f\u7528 m4a<\/td><\/tr>
        message_list.file<\/td>object<\/td><\/td><\/tr>
        message_list.file.url<\/td>string<\/td>\u6700\u5927\u652f\u6301 25MB\uff0c\u4e0d\u652f\u6301 zip \u6587\u4ef6<\/td><\/tr>
        message_list.file.file_name<\/td>string<\/td>\u6587\u4ef6\u540d<\/td><\/tr>
        message_list.file.size<\/td>int<\/td>\u6587\u4ef6\u5927\u5c0f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
        6.2 \u53d1\u9001\u6587\u672c\u6d88\u606f<\/h4>\n\n\n\n
        \u63a5\u53e3\u5730\u5740\uff1a<\/strong> POST https:\/\/api-gateway.mixdesk.com\/mixdesk\/hikari\/open\/api\/v1<\/code>\/pwa\/send<\/code><\/em><\/p>\n\n\n\n
        Content-Type: application\/json; charset=utf-8<\/p>\n\n\n\n
        \u8bf7\u6c42\u53c2\u6570\uff1a<\/strong><\/p>\n\n\n\n
        \u53d1\u9001\u6d88\u606f\u6570\u636e\u6a21\u578bjson\u683c\u5f0f<\/p>\n\n\n\n
        \u54cd\u5e94\u53c2\u6570:<\/strong><\/p>\n\n\n\n
        \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
        code<\/td>integer<\/td>\u72b6\u6001\u7801<\/td><\/tr>
        msg<\/td>string<\/td>\u63d0\u793a\u4fe1\u606f<\/td><\/tr>
        success<\/td>boolean<\/td>\u662f\u5426\u6210\u529f<\/td><\/tr>
        data<\/td>object<\/td>\u53d1\u9001\u7ed3\u679c\u4fe1\u606f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
        data \u5bf9\u8c61\u5b57\u6bb5\uff1a<\/p>\n\n\n\n
        \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
        message_list<\/td>array<\/td>\u6d88\u606f<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
        message_list \u5b57\u6bb5\uff1a<\/p>\n\n\n\n
        \u5b57\u6bb5\u540d<\/td>\u7c7b\u578b<\/td>\u8bf4\u660e<\/td><\/tr>
        conv_id<\/td>int64<\/td>\u5bf9\u8bddid<\/td><\/tr>
        msg_id<\/td>int64<\/td>\u6d88\u606fid<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n
        \u793a\u4f8b\uff1a<\/p>\n\n\n\n
        curl --location --request POST 'https:\/\/api-gateway.mixdesk.com\/mixdesk\/hikari\/open\/api\/v1\/pwa\/send' \\
        --header 'Authorization: Bearer \u4f60\u7684 API Token' \\
        --header 'Content-Type: application\/json' \\
        --data-raw '{
            \"phone_number\": \"phone_number\",
            \"chat_user_id\": \"chat_user_id\",
            \"message_list\": [
                {
                    \"message_type\": \"text\",
                    \"content\": \"123\"
                },
                {
                    \"message_type\": \"photo\",
                    \"photo\": {
                        \"url\": \"url\"
                    }
                },
                {
                    \"message_type\": \"video\",
                    \"video\": {
                        \"url\": \"url\",
                        \"file_name\": \"hello\",
                        \"size\":100
                    }
                },
                {
                    \"message_type\": \"audio\",
                    \"audio\": {
                        \"url\": \"url\"
                    }
                },
                {
                    \"message_type\": \"file\",
                    \"file\": {
                        \"url\": \"url\",
                        \"file_name\": \"\u56fe\u7247\",
                        \"size\": 100
                    }
                }
            ]
        }'<\/pre>\n\n\n\n
        <\/p>\n\n\n\n
        \u72b6\u6001\u7801<\/strong><\/h2>\n\n\n\n
        Code<\/td>\u8bf4\u660e<\/td><\/tr>
        1<\/td>\u8bf7\u6c42\u6210\u529f<\/td><\/tr>
        10000<\/td>\u8ba4\u8bc1\u5931\u8d25\uff0c\u8bf7\u68c0\u67e5 Access Token<\/td><\/tr>
        10010<\/td>\u4f01\u4e1a\u7248\u672c\u9650\u5236<\/td><\/tr>
        10012<\/td>Access Token \u672a\u542f\u7528<\/td><\/tr>
        11000<\/td>\u8bf7\u6c42\u53c2\u6570\u9519\u8bef<\/td><\/tr>
        20000<\/td>\u670d\u52a1\u5668\u5185\u90e8\u9519\u8bef<\/td><\/tr><\/tbody><\/table><\/figure>","protected":false},"excerpt":{"rendered":"
        \u901a\u8fc7API\u80fd\u529b\uff0c\u4f60\u53ef\u4ee5\u83b7\u53d6Mixdesk\u5de5\u4f5c\u53f0\u7684\u5bf9\u8bdd\u3001\u8054\u7cfb\u4eba\u6570\u636e\u3002<\/p>","protected":false},"author":5,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"ht-kb-category":[60],"ht-kb-tag":[],"class_list":["post-1145","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-development"],"yoast_head":"\nAPI \u5f00\u53d1\u6587\u6863 - Help Center | Mixdesk<\/title>\n<meta name=\"description\" content=\"\u901a\u8fc7Mixdesk\u63d0\u4f9b\u7684API\u80fd\u529b\uff0c\u4f60\u53ef\u4ee5\u83b7\u53d6Mixdesk\u5de5\u4f5c\u53f0\u7684\u5bf9\u8bdd\u3001\u8054\u7cfb\u4eba\u6570\u636e\uff0c\u5e76\u6839\u636e\u4f60\u7684\u4e1a\u52a1\u9700\u6c42\u505a\u8fdb\u4e00\u6b65\u5904\u7406\u548c\u5206\u6790\u3002\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mixdesk.com\/help\/en\/docs\/api\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"API \u5f00\u53d1\u6587\u6863 - 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Help Center | Mixdesk\",\"isPartOf\":{\"@id\":\"https:\/\/mixdesk.com\/help\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/mixdesk.com\/help\/docs\/api\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/mixdesk.com\/help\/docs\/api\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/mixdesk.com\/help\/wp-content\/uploads\/2025\/06\/image-16-1024x454.png\",\"datePublished\":\"2025-06-26T06:37:49+00:00\",\"dateModified\":\"2026-03-25T01:11:07+00:00\",\"description\":\"\u901a\u8fc7Mixdesk\u63d0\u4f9b\u7684API\u80fd\u529b\uff0c\u4f60\u53ef\u4ee5\u83b7\u53d6Mixdesk\u5de5\u4f5c\u53f0\u7684\u5bf9\u8bdd\u3001\u8054\u7cfb\u4eba\u6570\u636e\uff0c\u5e76\u6839\u636e\u4f60\u7684\u4e1a\u52a1\u9700\u6c42\u505a\u8fdb\u4e00\u6b65\u5904\u7406\u548c\u5206\u6790\u3002\",\"breadcrumb\":{\"@id\":\"https:\/\/mixdesk.com\/help\/docs\/api\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/mixdesk.com\/help\/docs\/api\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/mixdesk.com\/help\/docs\/api\/#primaryimage\",\"url\":\"https:\/\/mixdesk.com\/help\/wp-content\/uploads\/2025\/06\/image-16-1024x454.png\",\"contentUrl\":\"https:\/\/mixdesk.com\/help\/wp-content\/uploads\/2025\/06\/image-16-1024x454.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/mixdesk.com\/help\/docs\/api\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u9996\u9875\",\"item\":\"https:\/\/mixdesk.com\/help\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"API \u5f00\u53d1\u6587\u6863\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/mixdesk.com\/help\/#website\",\"url\":\"https:\/\/mixdesk.com\/help\/\",\"name\":\"Help Center | Mixdesk\",\"description\":\"\u5e2e\u52a9\u4e2d\u5fc3\",\"publisher\":{\"@id\":\"https:\/\/mixdesk.com\/help\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/mixdesk.com\/help\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/mixdesk.com\/help\/#organization\",\"name\":\"Help Center | Mixdesk\",\"url\":\"https:\/\/mixdesk.com\/help\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/mixdesk.com\/help\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/mixdesk.com\/help\/wp-content\/uploads\/2024\/09\/img_v3_02es_b094fe8c-013a-4ce5-99c2-30442f0f3dch.png\",\"contentUrl\":\"https:\/\/mixdesk.com\/help\/wp-content\/uploads\/2024\/09\/img_v3_02es_b094fe8c-013a-4ce5-99c2-30442f0f3dch.png\",\"width\":1200,\"height\":675,\"caption\":\"Help Center | Mixdesk\"},\"image\":{\"@id\":\"https:\/\/mixdesk.com\/help\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"API \u5f00\u53d1\u6587\u6863 - 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