AI-auto

6 things you need to know to manage AI agents

高效管理 AI 代理不仅能提高客户服务效率,还能提升客户满意度,并为企业创造更高的业务价值。

AI Customer Service Evolution Theory: Working Principle, Business Practice and Future Service Ecology Outlook

AI客服无疑是智能时代的产物,它让服务更高效、更便捷,同时也为企业带来了新的竞争优势。

The complete strategy of multilingual AI customer service robots: from selection to landing operation

以实战视角,深入解析多语言 AI 客服机器人从技术选型到落地运营的全流程。

The future of AI agents in Customer support

AI 在客户支持领域的革命才刚刚开始,每一次技术突破都在推动企业向更智能、个性化、高效的未来迈进。

The AI Customer Service Revolution: Customer Service Platform for Intelligent Customer Engagement

Artificial intelligence (AI) is revolutionizing customer service, bringing excellent efficiency and personalization to companies. The article explores how AI can improve the customer service experience, including instant response, 24/7 support, and consistent service quality. It focuses on the advantages of generative AI and future predictive support trends. Through intelligent AI agents such as Mixdesk AI Agent, companies can reduce costs and improve customer satisfaction, and maintain industry competitiveness.

How to improve the accuracy of AI intelligent customer service application scenarios?

AI客服已经成为各行业的重要组成部分,并在不断进化。它不仅提升了服务效率,还通过个性化推荐和智能问答,优化了用户体验。

How to build a successful AI customer service system solution?

一个高效的AI客服系统,不仅仅是技术的堆砌,更需要企业从目标、技术、数据、优化、人工协同等多个方面进行全面布局。

5 ways to start training AI customer service for optimal performance

训练有素的 AI 客服不仅能回答问题,更能理解客户意图、优化服务体验,并随着时间不断进步。

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