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Comprehensive analysis of AI customer service commonly used across borders: Selection Guide and practical application

跨境常用的AI客服 不再是“辅助工具”,而是企业客户服务的战略核心。它不仅帮助你节省成本,更能赋能销售、提升品牌形象、优化用户体验。

Full analysis of AI customer service tools commonly used across borders: the key engine for improving service effectiveness

当前市场上,跨境常用的 AI 客服工具各具优势:有的擅长多语言自动回复,有的聚焦社交渠道整合,有的深度联通业务系统形成闭环。

Chatbots and conversational artificial intelligence: Is there any difference?

聊天机器人专注于自动化特定任务;对话式人工智能是一个更广泛的术语,通常专注于以更高级的方式模拟人类对话。

How to pass AI training to make your AI agent a super combat power for customer service

AI will not “grow up by itself”, but under the guidance of correct AI training, it can become the most trusted member of your team.

Intelligent customer service system for Machinery Manufacturing: AI solutions that help cross-border overseas trade

随着跨境电商迅猛发展,机械制造企业出海面临时差、语言、渠道分散等多重挑战。

Agent artificial intelligence is not the future, it already exists!

代理型人工智能,也就是能够自主推理、行动并学习的 AI,不再是五年后的梦想,它已经在现实中发挥作用。

6 things you need to know to manage AI agents

Efficient management of AI agents can not only improve customer service efficiency, but also improve customer satisfaction and create higher business value for enterprises.

AI Customer Service Evolution Theory: Working Principle, Business Practice and Future Service Ecology Outlook

AI customer service is undoubtedly a product of the era of intelligence. It makes services more efficient and convenient, and it also brings new competitive advantages to enterprises.

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