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制造业的下一个前沿：利用 MixDesk AI 重塑客户服务体验

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客户对服务速度、响应质量的要求越来越高，传统制造企业要想不被淘汰，唯有主动升级客户服务体系。而AI客服正是这一变革的起点。

AI客服不止是自动回复，更是一场客户关系的革命

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对于跨境企业而言，AI客服不仅需要“智能”，更要“多语种、跨平台、高并发”。

What is an AI Agent? 5 minutes to understand how smart agents reshape customer service and marketing

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在客户服务场景中，AI Agent 的表现尤为出色。尤其对于跨境电商、SaaS企业、B2B服务商来说，它已成为必不可少的智能助手。

Comprehensive analysis of AI customer service commonly used across borders: Selection Guide and practical application

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跨境常用的AI客服 不再是“辅助工具”，而是企业客户服务的战略核心。它不仅帮助你节省成本，更能赋能销售、提升品牌形象、优化用户体验。

Full analysis of AI customer service tools commonly used across borders: the key engine for improving service effectiveness

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当前市场上，跨境常用的 AI 客服工具各具优势：有的擅长多语言自动回复，有的聚焦社交渠道整合，有的深度联通业务系统形成闭环。

Chatbots and conversational artificial intelligence: Is there any difference?

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聊天机器人专注于自动化特定任务；对话式人工智能是一个更广泛的术语，通常专注于以更高级的方式模拟人类对话。

How to pass AI training to make your AI agent a super combat power for customer service

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AI will not “grow up by itself”, but under the guidance of correct AI training, it can become the most trusted member of your team.

Intelligent customer service system for Machinery Manufacturing: AI solutions that help cross-border overseas trade

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随着跨境电商迅猛发展，机械制造企业出海面临时差、语言、渠道分散等多重挑战。

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