Marketing

WhatsApp marketing that turns campaigns into conversations.

Segment contacts, personalize messages and run WhatsApp and email campaigns at scale. Every reply returns to the same workspace, where AI Agents and your team can qualify, follow up and convert.

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No credit card · No per-seat fees

  • Audience
  • Send
  • Reply
  • AI qualifies
  • Human closes

Trusted by global teams running campaigns and conversations in one workspace

UTIEN PACK
RIPPA
WARRENSLOVE
KCEX
Titan
HOTCOIN
Anda Plastic
手手公益 Hand Hand
Mountain River Machinery
FuninVR
SeeGo
7,000+businesses trust MixdeskMixdesk
27+languages supportedReal-time translation
8messaging channels connectedReplies in one inbox

Mixdesk is built on the technology and customer service experience that has supported 400,000+ businesses across the Meiqia product family, and launched as the global brand in 2024. Outbound broadcast campaigns currently support WhatsApp and email; other connected channels can receive campaign replies. Channel names are trademarks of their respective owners.

How it works

Segment. Personalize. Send.

Three steps to a campaign that feels personal — not broadcast.

  1. 01

    Segment

    Reach the right customers — not your entire list.

    Build targeted audiences using customer attributes, tags and channel data — all from contacts already in your workspace. Filter by AND / OR conditions. Preview audience size before sending.

  2. 02

    Personalize

    Make every campaign feel personal.

    Use dynamic variables, message variations and rich media to make bulk outreach feel more relevant to each recipient. Name, order number, product — any custom field works.

  3. 03

    Send

    Send when customers are ready to engage.

    Schedule for a specific date and time zone — so messages arrive when contacts in each region are most likely to respond. WhatsApp and email from the same workspace.

Run at scale

Build campaigns your team can actually run at scale.

Flexible content. Text, images, video, voice and files where supported.

Message variations. Use single or multiple message variants based on the campaign setup.

Schedule by time zone. Choose when each campaign should go out.

Manage campaigns. Pause, resume, copy and review campaign tasks from the workspace.

Use AI to draft or refine campaign messages before sending.

WhatsApp marketing requires appropriate customer consent and is subject to Meta policies and applicable local regulations.

What makes Mixdesk different

Most campaign tools stop at “Send.”

Mixdesk is built for what happens next.

  1. Customer replies
  2. AI qualifies
  3. Automation routes
  4. Sales follows up

Campaign replies return to the same Mixdesk inbox — with full context, ready for AI or your team to act on.

Use cases

What teams send with Mixdesk

Product launch announcements Reach customers most likely to care — segmented by purchase history, region or product interest.

Win-back and re-engagement Re-engage customers who have gone quiet with targeted offers and personalized check-ins.

Promotions and seasonal offers Send targeted, time-sensitive offers to the right segment — with frequency controls to manage delivery.

Appointment and event reminders Prompt customers to confirm or take action — and let AI handle the replies automatically.

FAQ

Common questions about Mixdesk campaigns

Before you send

What channels can I run campaigns on?
Outbound campaigns currently support WhatsApp and email. Customer replies return to the corresponding conversation in the same Mixdesk workspace, where AI Agents, automation and your team can continue the conversation. Channel availability may vary depending on your plan.
What happens when customers reply to a campaign?
Replies come back into your Mixdesk workspace automatically — not a separate tool. From there, AI Agents can qualify the conversation, automation workflows can route it, and your team can step in when the lead is warm. The full campaign context travels with the conversation. See the omnichannel inbox.
Can I personalize messages in a bulk campaign?
Yes. You can insert dynamic variables such as a contact's name, order number, product, or any custom field. You can also create multiple message variations within a single campaign so different recipients see different versions of the same outreach.
How does Mixdesk handle WhatsApp campaign templates?
Mixdesk connects with the official WhatsApp Business Platform. You can create and manage message templates, submit them for approval, and use approved templates for broadcast campaigns to opted-in contacts. See the WhatsApp channel.
Can I schedule campaigns for specific time zones?
Yes. When scheduling a campaign, you can choose a specific date, time and time zone so messages arrive when contacts in different regions are most likely to engage. You can also control sending frequency to manage delivery pace across large audiences.
Is there a limit on how many teammates can access the campaign tools?
No. Mixdesk does not charge per seat. Your entire team — marketing, sales, support — can access the workspace on every plan. Platform subscription and channel messaging charges may apply depending on your plan and usage. See the full plan comparison.

Solutions

AI Sales Agent

Turn inbound chats into pipeline

Lead Qualification

Qualify leads from customer conversations

Omnichannel Customer Engagement

Customer context across supported channels

Ready to send smarter campaigns?

Turn your next campaign into a conversation.

Set up your first campaign in Mixdesk. Reach the right contacts, personalize every message, and let AI handle the replies — all in one workspace.

Start free trialBook a demo

No credit card · Unlimited seats — platform and channel charges may apply