Connect WhatsApp to an AI agent — in minutes
Authorize your number, point it at an AI agent, and let it answer, qualify and convert customers 24/7 across 27+ languages. No code, no per-seat fees.
- Official WhatsApp Cloud API
- No-code setup
- No per-seat fees
Trusted by nearly 7,000 businesses worldwide
Trusted by global teams growing on WhatsApp
Based on the cumulative number of businesses served by Meiqia and its product family. Mixdesk is the global brand launched in 2024.
Official WhatsApp Business Platform
Connect through the official WhatsApp Cloud API
Mixdesk connects to WhatsApp through Meta's official Business Platform (Cloud API). Connect your WhatsApp Business number, and Mixdesk adds an AI agent, automation and a shared team inbox on top. Personal-number connection options may also be available depending on your setup.
- Official Cloud API — built directly on Meta's WhatsApp Business Platform, not a grey-market workaround.
- WhatsApp Business number — connect through Meta's official platform; personal-number options may also be available.
- Guided onboarding — our team helps with WABA registration and verification so you're set up correctly.
Not sure how your number is set up? Our onboarding team reviews your account and handles the connection with you.
Connect WhatsApp to AI
From WhatsApp number to live AI agent in 3 steps
No developers, no middleman. Connect your account, add an AI agent, and let it start handling conversations the same day.
Connect with Meta
Use WhatsApp's official embedded signup — log in with Meta, choose your WhatsApp Business number and authorize Mixdesk. Our team can help with WABA registration and verification if needed.
Embedded signup · guided WABA setupAdd your AI agent
Build an AI agent in minutes — add your product knowledge, set its role and handoff rules. No code required.
Minutes to build · no codeAI starts handling chats
The AI answers, qualifies and converts customers 24/7 across 27+ languages, handing high-value conversations to your team with full context.
Live 24/7 · human handoffBuilt on the official WhatsApp Business Platform Cloud API.
Beyond the first reply
Manage the whole WhatsApp customer journey
Once connected, Mixdesk doesn't stop at answering — it runs the entire customer lifecycle on WhatsApp.
Connect
Click-to-WhatsApp ads, widgets and QR codes.
Engage
AI answers instantly, 24/7 across 27+ languages.
Qualify
Detect intent and capture leads before they go cold.
Hand off
Route high-value chats to your team with full context.
Re-engage
Approved templates reopen the conversation after the 24h window.
Convert
Close sales, drive reorders and keep customers coming back.
What your AI can do
Put AI to work on every WhatsApp chat
Build an AI agent in minutes that resolves most repetitive questions — then steps aside the moment a conversation needs a person.
- Answer FAQs, recommend products and qualify leads automatically.
- Reply across 27+ languages — configure the AI once, serve every market.
- Recognize intent and call a tool to complete a request, not just reply.
- Seamless human handoff with full conversation context.
AI handles scale. Humans handle value.
One channel, every team
Sales, support, marketing and operations — all on WhatsApp
Pick a team to see how they run on Mixdesk.
Turn WhatsApp chats into qualified leads
Reply to Click-to-WhatsApp ad clicks instantly, day or night — before they go cold.
- Reply to ad clicks instantly, day or night.
- AI qualifies intent and answers product questions.
- Hand hot leads to sales with full context.
- 1Click-to-WhatsApp adFacebook / Instagram / Google
- 2AI conversation & qualificationIntent detected, questions answered
- 3Lead captured & handed to SalesFull context, ready to close
Resolve questions where customers already chat
Cut response times and escalate only what truly needs a person.
- AI resolves most repetitive questions across 27+ languages.
- Escalate complex cases to a human in one tap.
- Full conversation history on every handoff.
- 1Customer asks on WhatsAppAny language, any time zone
- 2AI resolves instantly80% of repetitive questions
- 3Human handoff with full contextComplex cases only
Bring customers back with timely follow-ups
Re-engage past customers with segmented broadcasts and Meta-approved templates — for launches, restocks and offers.
- Build customer segments and personalize with variables.
- Send approved templates to reopen the conversation after the 24-hour window.
- Replies flow straight into the shared inbox — AI or team picks up.
Promotional messages are subject to Meta opt-in, template and messaging-window policies.
- 1Segment customers“Bought in last 90 days” · 2,140 contacts
- 2Approved template & scheduleMarketing · send Thu 10:00 local
- 3Replies land in the shared inboxAI or team continues the chat
Automate the messages customers expect
Order confirmations, shipping updates, appointment reminders and verification codes — sent automatically with approved utility and authentication templates. Replies land in the shared inbox.
- Order confirmations & shipping updates.
- Appointment reminders & re-bookings.
- One-time passcodes & verification.
- 1Trigger eventOrder placed / shipped / booking made
- 2Approved template sentUtility or authentication
- 3Customer repliesResponse lands in the shared inbox
Team collaboration
One WhatsApp inbox for your whole team
Sales, support and operations work the same conversations together — with routing, assignment and internal notes built in.
- Route by team, language or product; assign owners in a click.
- Manage multiple WhatsApp numbers and accounts in one view.
- Real-time two-way translation across 27+ languages.
Unlimited seats. No per-seat fees. Bring your whole team — you'll never pay more for adding agents.
Multi-account and channel limits vary by plan; large-scale deployments are custom-configured.
Grow & re-engage
Re-engage customers beyond the first conversation
Turn WhatsApp into a proactive revenue channel — segment your audience, schedule broadcasts, and reopen chats with Meta-approved templates. Replies land right back in the shared inbox.
- Segment audiences and personalize with variables.
- Schedule campaigns across global time zones.
- Re-engage after the 24-hour window with approved templates.
- Replies flow back to your AI or team in the shared inbox.
Promotional messages are subject to Meta opt-in, template and messaging-window policies.
Hi {{first_name}} — the item you viewed is now 10% off. Want me to reserve it?
Meta-approved template
Your order {{order_id}} has shipped and will arrive in 3–5 days. Track it here.
Meta-approved template
Your Mixdesk verification code is {{code}}. It expires in 10 minutes.
Meta-approved template
How the 24-hour service window works: when a customer messages you, a 24-hour window opens and you can send free-form service replies. After it closes, re-engage with a Meta-approved template — and once the customer replies, a new window opens.
Global machinery & trade“WhatsApp went from a scattered inbox to our highest-converting sales channel.”
Unifying 23 channel sources into one AI-powered workspace.
Read the RIPPA storyPricing
How much does WhatsApp cost with Mixdesk?
Two things can carry a cost — Meta's messaging fees and your Mixdesk plan. Adding teammates never does.
WhatsApp messaging fees
Paid to Meta, not Mixdesk. WhatsApp charges are set by Meta and depend on message category and volume.
Billed by MetaMixdesk platform subscription
Your plan covers the platform and AI capability — shared inbox, automation, AI agents, broadcasts and integrations.
Depends on your plan & usageNo per-seat fees
Add your whole sales, support and operations team. Mixdesk never charges for extra agents.
Unlimited seats includedMixdesk does not charge per seat. A platform subscription and WhatsApp messaging charges may apply depending on your plan and usage.See full pricing
Already on WhatsApp elsewhere?
Move to Mixdesk without starting over
Whether you're on the WhatsApp Business App or another provider, our team helps you connect to Mixdesk on the official WhatsApp Business Platform — without starting from scratch.
- Guided onboarding — our team helps with WABA registration, verification and getting connected on the official platform.
- Bring your whole team — one shared inbox for everyone, with no per-seat fees.
- AI from day one — add an AI agent, automation and 27+ language translation on top.
- Tell us your current setupBusiness App or another provider
- We plan the move with youNumber, team and go-live steps
- 3Go live on MixdeskWith AI agent and shared inbox
Works with your stack
CRM sync, open APIs and native agent integrations.Explore integrations
FAQ
Everything about WhatsApp on Mixdesk
Connecting, what AI can take over, moving from somewhere else, and what it costs.
Getting started
How do I connect my WhatsApp account to an AI agent?
How long does it take to go live?
Do I need a new phone number for WhatsApp?
Product
Does Mixdesk support both the WhatsApp Business API and personal numbers?
Can AI handle WhatsApp conversations on its own?
Can multiple team members work from one WhatsApp number?
Migrating to Mixdesk
I'm already using the WhatsApp Business App — how do I switch to Mixdesk?
Can I move to Mixdesk from another WhatsApp provider?
Pricing & policy
Does Mixdesk charge per seat for WhatsApp?
How much does WhatsApp cost with Mixdesk?
What is the WhatsApp 24-hour service window?
Put AI to work on WhatsApp today
Authorize your number, add an AI agent, and let it handle conversations 24/7 — no code, no per-seat fees.
Free to start · No credit card · Unlimited seats — see plan limits