AI Sales Agent

AI sales agents that turn inbound conversations into sales opportunities Before your team even steps in.

Engage inbound leads across messaging, social, web and email. Mixdesk answers questions, understands needs, captures key details and hands qualified conversations to your team with context.

Start free trial Book a demo

Free to start · No credit card · No per-seat fees

How it works

From first message to a lead your team can act on.

1
Engage instantlyReply when the lead reaches out
2
Understand the needIdentify what the buyer is looking for
3
Answer & recommendUse your business knowledge to move the conversation forward
4
Capture & qualifyCollect the details your sales team needs and identify which leads are worth following up
5
Hand off with the detailsBring in the right salesperson when needed
AI-powered sales

Answer. Recommend. Qualify.

1

Answer

Give buyers useful answers immediately. Handle common questions about products, plans, pricing and capabilities using the business knowledge you provide.

2

Recommend

Help buyers find the right next step. Understand needs, use cases and priorities, then introduce the relevant product or plan.

3

Qualify

Help your team find the leads worth following up. Collect contact details and key information, then identify which conversations deserve priority.

Global sales

One sales experience across channels and languages.

Meet buyers where they already are. Bring conversations from messaging, social, web and email into one workspace, and apply the same AI, business knowledge and sales workflow across markets.

WhatsAppInstagramMessengerTikTokLINETelegramWebEmail
Mixdesk AI
SpanishEnglishPortugueseMore
Sales team
8Supported channels
1Workspace

Same AI. Same workflow. More places to capture demand.

AI + human sales

AI handles the groundwork. Your team closes.

Let AI handle repetitive early-stage conversations, then bring in your team when human judgment or negotiation matters.

AI handles

  • First response
  • Product questions
  • Needs & recommendations
  • Lead details

Your team handles

  • Negotiation
  • Complex deals
  • Relationships
  • Closing
Customer results

Real teams. Real sales outcomes.

A travel company

Turn global inquiries into sales conversations faster.

Mixdesk helped the team answer common questions, collect contact details and identify high-intent travelers across website, WhatsApp, Instagram, Facebook and email.

Inbound inquiryMixdesk AISales team
<5 secReported average inquiry response time
+38%Reported increase in lead capture rate

Results reported one month after launch. Customer name anonymized for confidentiality. Results reported by the customer; outcomes vary.

Global manufacturing

+30%Increase in close rate
80+ hrsSaved weekly
AI-qualified product inquiries across 23 web and messaging sources.

Social commerce

+50%Improvement in lead-to-rep matching
+28%Increase in team close rate
High-intent conversations prioritized and routed automatically.
Why Mixdesk

Built for the way buyers actually reach you.

Built for real customer conversations

Messaging, social, web and email — one place for inbound sales.

Your AI. Your rules.

Use your knowledge, your qualification criteria and your rules for when sales should step in.

Grow the team, not the software bill.

Add teammates without paying another software fee for every user.

FAQ

AI sales agents, answered.

What is an AI sales agent?
An AI sales agent engages inbound leads, answers pre-sales questions and routes opportunities to your sales team. Mixdesk combines AI sales agents, your business knowledge, automation and human handoff to help teams turn conversations into sales opportunities.
How does Mixdesk AI Sales Agent work?
Mixdesk AI Sales Agent reads an incoming message, understands what the buyer needs, and uses the rules and knowledge you configure to respond, answer questions, collect details and qualify the conversation — then hands it to your team with context.
Can it answer pre-sales questions and qualify leads?
Yes. Configure your AI sales agent with business knowledge, product details and pricing, and it can answer common pre-sales questions and recommend a suitable product or plan. You define the qualifying criteria, and the agent collects the details up front so your team can prioritize the conversations that matter.
Can it work across multiple channels and languages?
Yes. Mixdesk brings leads from channels including WhatsApp, Instagram, Messenger, TikTok Business, LINE, Telegram, web chat and email into one workspace, and supports multilingual AI conversations and translation tools.
Can an AI sales agent replace human salespeople?
AI can automate the repetitive front-line work — engaging leads, answering common questions and qualifying — but closing, negotiation and relationship-building still need people. Mixdesk is designed to combine AI with human sales rather than replace your team.

Explore the products behind this workflow

AI Agent

Resolves, qualifies and hands off across channels

Marketing

Campaigns that start real conversations

Automation

Build rules for routing and customer workflows

Let AI handle the front line. Give your sales team more time to close.

Bring your channels, AI and sales team into one workspace built for global conversations.

Start free trialBook a demo

Free to start · No credit card · No per-seat fees