Qualify leads while you engage them.
Use AI-powered conversations to collect key information, understand buying intent and identify the leads that match the qualification criteria you define — before your sales team steps in.
Free to start · No credit card · No per-seat fees
Meets your configured criteria
Ready for sales follow-up
From customer conversation to a clear sales priority.
Engage the prospect
Answer initial questions and keep the conversation moving.
Collect what matters
Capture the contact details, needs and business information your team requires.
Check your criteria
Compare what the prospect shares with the qualification rules you define.
Set the priority
Identify whether the conversation needs sales attention now, later or not yet.
Give sales the context
Make qualified conversations available to your team with the details already collected.
Qualify from what customers actually tell you.
Collect the information that matters.
Configure the details you want AI to ask for — contact information, product interest, quantity, budget, location, purchase timeline or other business requirements.
Turn conversations into useful lead context.
Capture customer needs and buying signals as the conversation unfolds, instead of relying only on a rigid form.
Apply your qualification criteria.
Use conversation content and the conditions your team defines to tag and prioritize leads for the appropriate next step.
Not every lead needs the same follow-up.
Configure qualification states and next steps around the criteria your team uses.
Ready for sales attention
- Clear demand
- Relevant product or use case
- Important qualification criteria met
Real interest, but more context is needed
- Need is clear
- Some qualification details are still missing
Interested, but not ready yet
- Early-stage research
- No immediate buying timeline
Qualify inbound conversations across messaging, social, web and email — using the same qualification criteria across markets.
Spend less time sorting inquiries. More time on the right ones.
Qualifying international B2B inquiries across 23 sources.
A machinery manufacturer used Mixdesk AI to engage inbound prospects, collect contact and product requirements, answer initial questions and identify higher-intent conversations for focused sales follow-up across 23 web and messaging sources.
saved each week
sources unified
close rate
From complex inquiry to a clear priority
AI collected product requirements, quantity and budget information, applied priority tags and surfaced higher-value conversations for human follow-up.
Customer names anonymized for confidentiality. Results reported by customers; outcomes vary.
Qualification built around real customer conversations.
Start with the conversation
Qualify leads from what customers actually ask, need and share — not just from a form submission.
Your criteria, not a black box
Define the information and conditions that matter to your business.
Keep the context sales needs
Carry the customer's needs, qualification details and conversation history forward when sales steps in.
FAQ
Lead qualification, answered.
What is lead qualification?
How does AI lead qualification work in Mixdesk?
What information can Mixdesk collect to qualify leads?
Does Mixdesk use predictive lead scoring?
What happens to leads that are not ready for sales?
Know which leads deserve attention. Give sales the context to act faster.
Turn inbound conversations into qualified leads with the information and criteria your team defines.
Free to start · No credit card · No per-seat fees