About Mixdesk

AI employees.
Built around people.

We build AI employees for customer service and sales — bringing business knowledge and human teamwork together to help businesses serve customers across borders.

Meet Mixdesk

Part of your team.
Ready for the conversation.

Concept illustration of two colleagues collaborating with an abstract green AI presence
AI-generated concept illustration · Human + AI collaboration

Why we build

More capability.
More room to care.

Behind every message is a person who wants to be understood. We believe growing businesses should be able to serve more customers without losing that connection.

Our AI employees take on routine conversations, giving your team more room for the judgment, care and relationships that need a human touch.

In good company. Trusted by businesses serving customers around the world.

UTIEN PACK
RIPPA
WARRENSLOVE
KCEX
Titan
HOTCOIN
Anda Plastic
手手公益 Hand Hand
Mountain River Machinery
FuninVR
SeeGo
2014Our journey began with Meiqia
400K+Businesses served across the Meiqia product family
3Office locations. One connected team.

The business count is cumulative across Meiqia and its product family. Mixdesk launched in 2024 as the global brand.

Our story

A new chapter. Built on experience.

  1. 2014

    Our journey began with Meiqia, helping businesses talk to customers online.

  2. 2024

    Mixdesk launched as a global brand for teams serving customers across borders.

  3. Today

    We’re building AI employees on that foundation of customer service experience.

The company behind Mixdesk

Behind your AI employee.
A team you can count on.

Across Hong Kong, Shenzhen and Hangzhou, our people bring together product, engineering, AI and customer success — building the tools and supporting the teams who use them.

Talk to our team

Technology with a human side.

A person. A question. A connection.

Hong Kong

Shing Lee Commercial Building, No. 8 Wing Kut Street

Shenzhen

Sunshine Yuehai Building, Keji South 1st Road, Nanshan District

Hangzhou

No. 3, Chunshu Yunzhu, Sandun Town, Xihu District

Beautiful Interaction International Co., Limited

support@mixdesk.com

Let’s find a place for AI on your team.

Bring a real customer question or a workflow you want to improve. We’ll explore where AI Agent can help and where your people stay involved.