131047 · Reply window closed
The last customer reply was over 24 hours ago.
Use an approved template to restart the conversation.
Check a message templateFree to use · No signup
WhatsApp API Error Decoder
Free WhatsApp API error decoder. Enter an error code or redacted JSON to find its meaning, troubleshooting steps and references. No signup required.
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Your result appears here
Use a code such as 131047 or paste a redacted error response. Remove tokens and personal data first.
Your inputs stay in this browser. These tools do not upload or save them.
Common WhatsApp API errors
131026 · Message undeliverable
Delivery failed; the code alone does not identify why.
Confirm the recipient can message your business and uses an updated WhatsApp app.
132001 · Template not found
The requested template or language is unavailable or unapproved.
Check approval, exact template name and language code.
Check a message template132000 · Parameter count mismatch
The supplied variable count differs from the template.
Match each component’s parameters to the approved template.
Check a message template130429 · Throughput limit reached
The sending rate exceeds allowed throughput.
Reduce sending frequency; retry later.
131016 · Service unavailable
A service is temporarily unavailable.
Check platform status before retrying; contact your provider if it persists.
Independent guide to selected Meta Cloud API codes, checked against 360dialog documentation on September 15, 2026. Not a diagnosis of your account. 360dialog Cloud API error reference
From input to ready to use.
- 01
Enter an error code or a redacted JSON response.
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Review the explanation and targeted next step.
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Verify in your provider dashboard; use the template checker when relevant.
Good to know
A few useful answers.
Can error 131026 tell me whether a customer blocked us?
No. The code is not proof of blocking. Confirm delivery details and avoid repeatedly resending the same message.
Does this tool connect to my WhatsApp account?
No. It reads your pasted text locally and matches supported codes. It cannot inspect your account, retry a message or change a template.
Why is my error not listed?
This is a focused reference for six common Meta Cloud API codes. Provider-specific codes and HTTP status codes may use different meanings. Follow the linked provider reference for other errors.
What should I share with support?
Share the error code, time, affected operation and a redacted example through your provider’s support channel. Do not include access tokens in public tickets.