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Getting Started

View and Update Your Account Information

Last updated Sep 13, 2024

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Overview

Use the left navigation in the Mixdesk workspace to update your avatar, email, password, workspace language, and navigation settings.

1. Update account information

Select Account Information to change your avatar, login email, or password and view your real name and employee ID.

Except for your avatar, this information is visible only to your team.

To change your real name or employee ID, go to SettingsTeam ManagementTeam Members and Groups and edit the details there.

Account Information dialog opened from the profile menu

2. Switch languages

The Mixdesk workspace supports multiple languages. Select Language to switch between Chinese, English, French, Japanese, and dozens of other languages for international customer support.

Workspace language selector

3. Customize navigation

Select Navigation Settings to customize the left sidebar’s theme color and reorder its modules.

Drag items to reorder them to suit your workflow.

Navigation appearance and item visibility settings

4. Sign out

Sign-out confirmation dialog

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Still need help?

Contact support@mixdesk.com for help with your setup.