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Configure Quick Buttons

Last updated Aug 15, 2024

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Overview

Quick buttons give team members convenient access to information and actions while responding to customers. Configure them to make frequently used functions easier to find and reduce time spent navigating.

Configure quick buttons

1. In the workspace, go to Settings > General Settings > Quick Buttons to open button management.

2. Select Add Button to open the configuration page.

3. Customize the name, color, and type. A preview appears on the right.

Quick button configuration list
Quick button editor with action options and chat preview

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Still need help?

Contact support@mixdesk.com for help with your setup.